Apple macbook pro 17 inch mid 2010 User Manual

 Apple Technician Guide
MacBook Pro (17-inch, Mid 2010)
 Updated 2010-06-11  

 Apple Inc.
© 2010 Apple Inc. All rights reserved.
Under the copyright laws, this document may not be copied, in whole or in part, without the 
written consent of Apple.
Every effort has been made to ensure that the information in this document is accurate. Apple 
is not responsible for printing or clerical errors.
Apple 
1 Infinite Loop 
Cupertino, CA 95014-2084 
USA 
+ 1 408 996 1010 
www.apple.com
Apple, the Apple logo, Mac, MacBook, and Macintosh are trademarks of Apple Inc., registered in 
the U.S....

MacBook Pro (17-inch, Mid 2010)
Contents
Manual Updates 8
Updated 11 June 2010 8
Updated 14 May 2010 8
Feedback 8
Basics
Overview 10
Specifications  10
Note About Images in This Manual  11
Battery Precautions 11
Battery Removal: Tri-Lobe Microstix #2 Screws  11
Serial Number Location 12
Serial Number On Bottom Case  12
Transferring the Serial Number 13
General Information 14
Required Tools 14
The Glass Panel  15
Keycap Replacement  15
Troubleshooting
General Troubleshooting  17
Update System Software 17...

Symptom Charts 24
Startup and Power Issues  24
No Power 24
Won’t Start Up  27
Intermittent Shutdown  30
No Video/Bad Video 34
Battery Isn’t Recognized or Won’t Charge  37
Kernel Panic/System Crashes 40
Battery Run Time Too Short 43
Won’t Run on Power Adapter Alone  43
Power Adapter Issue 44
Noise / Hum / Vibration  46
Burnt Smell / Odor 48
Battery Leaking or Swollen  49
Uncategorized Symptom 49
Communications 50
Ethernet Port/Device Issue  50
AirPort/Bluetooth: Defective Wireless Devices  52
No/Poor...

Built-in Keyboard Does Not Work Properly 88
Specific Keys Don’t Work 89
Built-in Trackpad Does Not Work  90
Built-in Keyboard Has Dim or No Keyboard Backlight  91
Built-in Keyboard Is Not Recognized 93
Built-in Trackpad Does Not Track Properly  94
Apple Remote Inoperable 95
Built-in Speaker Has No Audio  97
Distorted Sound from Internal Speaker  98
Audio: Microphone 99
Express Card Will Not Insert Into Slot  100
Express Card Not Recognized By System  101
Camera Issues 103
FireWire Port Not Recognizing...

Fans 142
AirPort/Bluetooth Flex Cable  144
Optical Drive 146
Optical Drive Flex Cable  150
Hard Drive Connector Cable  152
Battery Indicator Light (BIL) Cable and Board  154
Hard Drive Bracket, Front 157
Display Assembly 159
Removal 160
Replacement  161
Display Hinge Behavior  163
Display Clutch Cover 164
Removal 165
Replacement  166
AirPort/Bluetooth Holder  169
AirPort/Bluetooth Card 172
Right Speaker/Subwoofer  175
Logic Board 178
Removal 179
Replacement  182
Trackpad 184
Removal 185
Replacement  188...

Top Case 209
Views
Exploded View  213
Display Assembly  213
Main Assembly, 1 of 2  214
Main Assembly, 2 of 2 215
External Views 216
Front Views 216
Port View 217
Slot Drive View  218
Rear View 218
Screw Locations  219
Bottom Case 219
Battery, AirPort/Bluetooth Holder, Fans  220
Optical Drive, AirPort/Bluetooth Card 221
Logic Board 222
Battery Indicator Light (BIL), Heatsink  223
Left Speaker, Right Speaker 224
Cable Guides from Display 225
Display Assembly 226
Front Hard Drive Bracket, ExpressCard  227...

MacBook Pro (17-inch, Mid 2010) Basics — Manual Updates 8 2010-06-11
Manual Updates
Updated 11 June 2010
Troubleshooting:
• General Troubleshooting: Resetting the System Management Controller (SMC): Updated 
steps 3 and 4
Updated 14 May 2010
Basics:
• Serial Number Location: Transfering the Serial Number: Added reference to serial number 
format article CP1099
• General Information: Required Tools: Updated versions of Apple Service Diagnostic and 
Apple Hardware Test
• General Information: Keycap...

© 2010 Apple Inc. All rights reserved.
 Apple Technician Guide
Basics
MacBook Pro (17-inch, Mid 2010)   

MacBook Pro (17-inch, Mid 2010) Basics — Overview 10 2010-06-11
Overview
Specifications
The MacBook Pro (17-inch, MId 2010) computer features a 2.53 GHz Intel Core i5 or 2.66 GHz 
Intel Core i7 processor, NVIDIA GeForce GT 330M graphics processor, and aluminum unibody 
enclosure. For full technical specifications, refer to AppleCare Tech Specs:  
http://support.apple.com/specs/