Apple macbook pro 17 inch mid 2010 User Manual

MacBook Pro (17-inch, Mid 2010) Symptom Charts — Input/Output Devices 101 2010-06-11
Deep Dive
CheckResultActionCode
1. Verify if the slot cover is 
opening properly.
Yes.Go to step 3
NoRe-seat the ExpressCard Cage 
and inspect the slot cover. Go 
to step 2.
2.  Verify if the slot cover opens 
properly after readjustment.
YesIssue resolved. 
NoReplace top case.X13
3. Using a known-good 
ExpressCard, verify if the 
ExpressCard slides completely 
into the slot.
YesIssue resolved. 
NoRe-seat the ExpressCard...

MacBook Pro (17-inch, Mid 2010) Symptom Charts — Input/Output Devices 102 2010-06-11
Deep Dive
CheckResultActionCode
1. Verify if the ExpressCard cable 
connection to the main logic 
board look is secure.
YesGo to step 3
NoRe-seat the ExpressCard Cage 
cable connection. Go to step 
2.
2.  Using a known-good 
ExpressCard, verify if the card is 
recognized.
YesBad connection. Issue 
resolved. 
X04
NoGo to step 3
3. Verify if the ExpressCard cage 
looks damaged (connector or 
cage).
YesReplace the...

MacBook Pro (17-inch, Mid 2010) Symptom Charts — Input/Output Devices 103 2010-06-11
Camera Issues
Unlikely cause: battery, top case, hard drive, optical drive, fan, speakers, microphone
Quick Check
SymptomsQuick Check
Camera Issues
• Camera not detected
• No green LED for camera
• Excessive blooming
• Poor white balance
• Poor focus
• Green image
• Image distortion
1. Launch System Profiler and confirm that built-in 
iSight camera are visible.
2.  Verify camera lens and glass panel are clean and 
free...

MacBook Pro (17-inch, Mid 2010) Symptom Charts — Input/Output Devices 104 2010-06-11
FireWire Port Not Recognizing Known Devices
Unlikely cause: LCD, logic, optical drive, hard drive
Quick Check
SymptomQuick Check
FireWire Port is not recognizing 
known devices
Attached FireWire device like 
digital camera or mass storage  
drive not recognized by the system
1. Reset SMC
2.  Check for latest software update.
3. Use Apple System Profiler to verify the computer 
recognizes the FireWire bus.
4.  Test port...

MacBook Pro (17-inch, Mid 2010) Take Apart — 105 2010-06-11
Mechanical Issues: Thermals and Enclosure
Reset/Power Button Stuck
Unlikely cause:  LCD, hard drive, optical drive
Quick Check
SymptomQuick Check
Reset/Power Button Stuck
• System will not power on
• System sounds bootROM 
unlock tone during startup
• System automatically starts up 
repeatedly
1. Diagnose stuck button with SMC keyboard reset 
sequence
2.  Check for issue occurrence on battery and on AC 
power
3. If on battery only, check battery...

MacBook Pro (17-inch, Mid 2010) Take Apart — 106 2010-06-11
3. Inspect keyboard flex cable for 
loose or damaged connections.    
 
Align and reseat the keyboard 
flex cable on logic board 
connector. 
 
 Verify if power key now works 
correctly.
YesCable reseat restored power-
on key operation.
NoPower-on key still appears to 
be stuck or open.  Go to step 
4.
4.   Remove two screws on metal 
cable cover to access keyboard 
connector. 
 
-Plug known good powered 
AC adapter. 
 
-Try to power system...

MacBook Pro (17-inch, Mid 2010) Take Apart — 107 2010-06-11
System Runs Hot
Unlikely cause:  LCD, hard drive, optical drive
Quick Check
SymptomQuick Check
System Runs Hot
• System feels very warm
• Fan(s) not working
• Fan(s) running full
1. Verify the computer operating on a flat, hard 
surface and the vents are not blocked.
2.  Verify the computer is not running hotter than 
expected for normal operation. If possible, 
compare to a similarly configured computer.
3. Reset SMC.
4.  Inspect fan...

MacBook Pro (17-inch, Mid 2010) Take Apart — 108 2010-06-11
4. Reseat fan connection to logic 
board or test a known-good 
fan.  Replace any fan which is 
not spinning or replace logic 
board which is not spinning a 
known-good fan. Verify if fan(s) 
are working properly.
YesReseating or replacing bad 
fan resolved issue.  Replace 
logic board if it does not work 
with known-good fan.
X99    
or      
M18
NoGo to step 5.
5. Verify if the heatsink is installed 
properly with no damage to 
heat fins.
YesGo...

MacBook Pro (17-inch, Mid 2010) Take Apart — 109 2010-06-11
Uncategorized Symptom
Quick Check
SymptomQuick Check
Uncategorized Symptom
Unable to locate appropriate 
symptom code
Verify if existing symptom code applies to  the issue 
reported by the user. If not, document reported 
symptom and send feedback to smfeedback@apple.
com stating that a suitable symptom code could not 
be found.  

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Take Apart
MacBook Pro (17-inch, Mid 2010)