Home > Amanda > Communications System > Amanda Work Place Instructions Manual

Amanda Work Place Instructions Manual

Here you can view all the pages of manual Amanda Work Place Instructions Manual. The Amanda manuals for Communications System are available online for free. You can easily download all the documents as PDF.

Page 51

Chapter 7: Configuring Amanda 43
29)  Do you want to log information about accesses to 
mailboxes? If YES, the USER.LOG file will store the 
date, time, and mailbox when any mailbox is access-
ed by DTMF. This file can be analyzed for call distri-
butions and accesses by dates, days, and times.YESIn the Setup utility, select
System Configuration 
Options→
General 
Configuration→
Messages.
The Amanda parameter is 
user_logSet the Log Info About User Access 
check box to T for True.
NOSet the Log Info...

Page 52

44 Installing [email protected]
36) When users don’t delete messages, they accumu-
late. Do you want to get rid of messages that have 
been listened to and have been around for a long 
time?
Be aware that deleted messages are gone forever.YESIn the Setup utility, select
System Configuration 
Options→
Advanced
Configuration→
General (Settings).
Amanda parameter is
purgeSee Action for Question 37.
NOSet Amanda parameter purge 
to 0, 
which is the default.
37)  If YES to 36, write a number of days (from 1...

Page 53

Chapter 7: Configuring Amanda 45
Configuring a New Installation
Amanda has over 200 configuration options. They are what make Amanda so powerful 
and flexible. You will probably leave over 90% of those options set to their default 
settings. However, armed with the answers to the First Use Questionnaire, you should 
review the most commonly changed options (those in the General Configuration section 
of the Setup utility).
To set a new Amanda system’s general configuration options:
1. Run Setup as...

Page 54

46 Installing [email protected]
Type an asterisk (*) to select an option button.
(Press F1 for help with any setting you aren’t sure about.)
6. Press F10 to save your settings and Esc to return to the General Configuration screen.
7. Press M for Messages.
The Managing Messages screen appears.
8. For each check box, select T for True or F for False. 
Type an asterisk (*) to select an option button.
(Press F1 for help with any setting you aren’t sure about.)
9. Press F10 to save your settings and Esc to...

Page 55

Chapter 7: Configuring Amanda 47
Language is an example of a list. Pressing F2 displays a list of choices from which 
you select the language to be used.
Sometimes options are dependent on your selection for other options. For example, in 
the General Defaults screen, only if you select the Restricted option button can you 
access the Port text box and type the number of the port to which notification is 
restricted. Likewise, only if you select the Shutdown For Maintenance And Backups 
check box is it...

Page 56

48 Installing [email protected]
If, on your telephone switching system, the port that turns on the message light must also 
turn it off, you must have only one port perform notification (control voice notify, message 
lights, paging, and so forth). You must use dedicated or restricted notification, rather than 
the default roving notification.
With dedicated notification, one port is used:
 Only for notification
BUT that port
Cannot take incoming calls
Dedicated notification eliminates glare (the...

Page 57

Chapter 7: Configuring Amanda 49
The following procedures are based on a four-port Amanda system shared by two 
companies.
To have different company greetings:
 In the Per Port section of Advanced Configuration, change the mailbox for the 
company greeting on a per port basis. 
Suppose the first company uses ports 1 and 2, and the second company uses ports 3 
and 4. Then box_grt for ports 1 and 2 might be set to mailbox 990, while box_grt for 
ports 3 and 4 might be set to mailbox 880.
To have different...

Page 58

50 Installing [email protected]
Default and Recommended Mailboxes
Mailbox
Configuration 
Option
Purpose
0(no option)Mailbox for operator or receptionist. Mailbox 0 has been created for you.
By default, this mailbox has Do Not Disturb locked OFF, call screening 
locked OFF, Greeting 0 as the current greeting, 999 in the Done Chain, 
stores messages, and is set to ring six times.
8(no option)Mailbox that acts as a shortcut to mailbox 998. Mailbox 8 makes it easier 
to send callers directly to voice mail....

Page 59

Chapter 7: Configuring Amanda 51
998box_sndMailbox for direct messaging. Mailbox 998 has been created for you.
By default, this mailbox has Do Not Disturb locked ON, call screening 
locked OFF, an empty Done Chain, and does not store messages.
999(no option)Mailbox for system administration and for a quick hangup. Mailbox 999 
has been created for you.
You cannot separate these for companies or departments that share Aman-
da.
By default, this mailbox has Do Not Disturb locked OFF, call screening 
locked...

Page 60

52 Installing [email protected] 
Start reading Amanda Work Place Instructions Manual

Related Manuals for Amanda Work Place Instructions Manual

All Amanda manuals