Amanda Work Group Installation Manual

Chapter 8: Defining Tone Patterns 69
5. The Frequencies Detected Window displays the frequencies detected by 
AccuCall Plus to characterize the tone.
6. The Cadence Detected Window displays the cadence that AccuCall Plus 
detected to characterize the tone. (This is displayed as a horizontal bar 
graph.)
7. Press F9 to begin the test.
8. After AccuCall Plus has determined the system tone pattern, you can 
customize the tone description using the Edit Tones box:
Name: Example:  Panasonic Reorder Tone
Type:...

70 Installing [email protected]/DOS
11. Add these frequencies to the Filter table on the left side. Write each fre-
quency in the Filter table, replacing the word “none” with the frequency.
Make sure that the reorder frequencies are listed in the first four posi-
tions in the table (these positions are for terminating tones).
12. Then press F10 to save this information and return to the main screen.
To finish AccuCall Plus:
1. Press F7 to save the tone file.
2. Type the file name...

Chapter 9:
Defining Integration Patterns
Using the Trace File for Integration
If your telephone switching system supports DTMF integration (also called 
inband integration), you can:
1. Perform tests that add integration information to the TRACE.OUT file.
2. Convert that information to a set of integration strings.
3. Add the integration strings to the 1001.PBX file in the 
C:\AMANDA\PBX.DB directory using the Setup or JOVE utilities. 
N
OTE:See “Chapter 12: Utilities,” in Administering Aman-...

72 Installing [email protected]/DOS
Setting Up the Trace File
To check that trace files are being created:
1. If Amanda is running, shut down the Amanda system.
2. At the DOS prompt, type the following to go to the root directory:
CD\
3. Then press Enter. 
4. Edit the Amanda.bat file by typing:
JOVE AMANDA.BAT
5. Then press Enter.
The JOVE editor appears on the screen. Towards the bottom of the page 
is a line that starts RAMANDA. You are ready to proceed if the line 
reads:
RAMANDA /t5 /s1300 %1 %2 %3...

Chapter 9: Defining Integration Patterns 73
10. Press Page Down display the lower portion of the file where the integra-
tion (if any) is displayed. 
11. Use Down Arrow to move the cursor to the bottom of the file to a blank 
line. 
12. Type the following:
integration 10  ‘rrrrrrrrrr’ 
This new integration string will capture up to 10 digits of In Band Sig-
naling that will be displayed in the trace file for later inclusion in 
1001.PBX.
13. To save and close the file, press the four following key...

74 Installing [email protected]/DOS
 Select a third extension that forwards on Busy to Amanda.
 Select a fourth extension that forwards to the third extension on 
Busy.
 Select a fifth extension that forwards all calls to Amanda.
 If applicable, create a hunt group that will forward back to Amanda 
if the hunt group is busy or rings without answer.
 Create a Direct Inward Line by having an outside CO trunk line ring 
at an extension that will forward on Ring No Answer and Busy to 
Amanda. Tests 5...

Chapter 9: Defining Integration Patterns 75
Te s t  4
 Place a call to the fourth extension that is busy forwarded to the third 
extension. Make sure that both extensions are offhook and either 
connected to each other, or to outside lines. Once Amanda has re-
ceived the busy forwarded call, hang up.
Te s t  5
 Call in on the CO line that is directed to an extension that is forward-
ed to Amanda on Ring No Answer. Make sure that CO Line ID is 
disabled. Once Amanda receives the call, hang up.
Te s t...

76 Installing [email protected]/DOS
3. Then press Enter.
The first line should read similar to:
Oct 09 15:51:00 Begin trace of Amanda…
4. Press Ctrl+S to perform a search.
5.  Type the following search text:
Using dtmf
6. Then press Enter.
The JOVE editor searches for the first call’s integration string. The cur-
sor should move to the trace line that reads similar to:
Oct  09 15:53:00 ichan01: Using dtmf data:  
#123
The # sign indicates a Ring No Answer forwarded call, and the 123 (for 
example) is the...

Chapter 9: Defining Integration Patterns 77
11. Repeat steps 8 through 10 until all 9 integration stings have been 
recorded. Some of the strings may be identical (although the extension 
may be different if you tested from different stations).
12. To return to the C:\Amanda> prompt, press the following key combina-
tions:
Ctrl+X 
Ctrl+C
To decide what integration strings to add to 1001.PBX:
1. Look at the integration string from Test 1. This represents a Ring No 
Answer call that forwarded to Amanda....

78 Installing [email protected]/DOS
If not, then your switch sends a unique busy forwarded integration to 
Amanda. For example, the string may look like “*123”. The “*” denotes 
a busy forwarded call, and the “123” is the extension that forwarded. 
Replace the “123” with lower case b’s. Your string would now look like 
“*bbb”. 
4. The integration string from Test 4 may be identical to the one from Test 
3. If so, draw a line through it. 
If not, then identify the first extension number and replace the...