Amanda Work Group Administrations 7 Xx Instructions Manual

Chapter 6: Notifying Users 141
Disabling a Notification Record
You can disable a notification record temporarily or permanently. For 
example, if a user takes a leave of absence or a vacation, you can disable all 
his notification records. Amanda keeps the original information so you can 
reactivate the record later.
To disable a notification record:
1. From the Users screen, type the number for the mailbox in the Mailbox 
field, then press Enter.
2. Press Alt+N.
The Notify screen appears. The first...

142 Administering [email protected]/DOS
3. Press Page Down until the record to be disabled is selected.
The cursor is positioned at the Enabled field at the bottom of the screen.
4. Press spacebar to change the Enabled field from YES to NO.
5. To save your change, press Alt+S. 
You are prompted:
OVERWRITE Notification record? [NY]
Press Y to change the current notification record or press N to cancel.
Changing Notification Telephone Numbers
If a user changes his pager number or another telephone number...

Chapter 6: Notifying Users 143
6. To save your change, press Alt+S. 
You are prompted:
OVERWRITE Notification record? [NY]
Press Y to change the current notification record or press N to cancel.
Examples of Notification Methods
This section includes examples of notification records. Use them as 
references, but don’t copy them unless they work correctly with your 
system. For example, the commands for turning the message light on and off 
are probably different on your telephone switching system....

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Using %U and %V instead of %E
When the Extension field contains more than the extension number, for 
example, 127H or a set of tokens starting with @, you cannot use %E in 
notification records to turn the message light on and off. 
If the mailbox is the same number as the extension, you can substitute %U.
If neither %E nor %U can be used, you can substitute %V and put the 
extension number, such as 127, in the Variable field for the notification 
record.
Using...

Chapter 6: Notifying Users 145
Calling a Pager
The following example shows the Method field with the tokens that call a 
pager to indicate the total number of messages and the number of new 
messages. You may need more pauses, longer pauses, different signals for 
the paging service, or a longer wait for the paging service to respond.
Type: NORMAL
Method: 9,%V,W(2,P)-%U*%M*%N#
TokenDescription
9Number to be dialed for an outside line.
,A two-second pause.
%VThe contents of the Variable field in the...

146 Administering [email protected]/DOS
Here is an alternative:
Type: NORMAL
Method: 9W(4,T)%V,,W(3,P)-%U*%M*%N#-
Remember that Amanda defines the successful completion of a notification 
record as reaching the end of the token string successfully—not getting an 
answer. If, for example, a paging server answers but does not provide a 
recognizable progress tone, Amanda might prematurely abort execution of 
the string. The call was answered, but the execution of the tokens was 
incomplete. Therefore,...

Chapter 6: Notifying Users 147
Type: RELAY
Method: 9W(4,T)%V,,W(2,P)-%U*%R#-
You can add the total number of messages by adding *%M:
Type: RELAY
Method: 9W(4,T)%V,,W(2,P)-%U*%R*%M#-
If the paging service can accept three asterisks, you could include the 
number of new messages by adding *%N:
Type: RELAY
Method: 9W(4,T)%V,,W(2,P)-%U*%R*%M*%N#-
TokenDescription
9Number to be dialed for an outside line.
W(4,T)A four-second wait for a dial tone.
%VThe contents of the Variable field in the notification...

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Calling Home
The following example shows the Method field with the tokens that call a 
user at home to indicate the total number of messages and the number of new 
messages. You may need more pauses, longer pauses, or a longer wait for a 
voice response.
Type: NORMAL
Method: 9,%V,W(9,V)-P(U)P(M) 
TokenDescription
9Number to be dialed for an outside line.
,A two-second pause.
%VThe contents of the Variable field in the notification record. 
In this case, the...

Chapter 6: Notifying Users 149
To allow for an answering machine’s recording and a beep, you might 
consider one of the next two examples:
Type: NORMAL
Method: 9,%V,W(100)P(U)P(M) 
Type: NORMAL
Method: 9,%V,W(9,V)-P(U)P3(M) 
TokenDescription
9,%V,The same as in the previous example.
W(100)A ten-second wait. (100 x 1/10 sec.)
P(U)P(M)Amanda plays the mailbox’s Name/Extension recording 
followed by the total number of messages and the number 
of new messages.
TokenDescription
9,%V,The same as in the...

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To log the person who answers the telephone on to the mailbox:
Type: NORMAL
Method: 9,%V,W(9,V)P(U)P(M)%X210,*%U#
You could add the security code, and so forth, but that would allow any 
person who answered the telephone to listen to the messages. That would be 
a security risk.
N
OTE:To log on the user as in this example, one voice mail port 
must call another. The telephone switching system may re-
quire special programming to support this.
TokenDescription
9,%V,...