Amanda Work Group Administrations 7 Xx Instructions Manual

Chapter 6: Notifying Users 151
Norstar Notification Records
The default template mailbox (997) has predefined notification records for 
Amanda systems that are connected to Norstar KSUs. These notification 
records turn the Message Waiting Indicator (MWI) on and off whether the 
message was retrieved from:
 The users station directly
 Another station set or an external telephone
 A Messenger client on the network 
N
OTE:Use the mailbox template to create mailboxes that call ex-
tensions. For other...

152 Administering [email protected]/DOS
Emergency Lists
Amanda can use an emergency list to notify a group of people about a new 
message. Amanda notifies the first person of the new message first, then 
after a time, notifies the second, and so forth until someone listens to the 
message. You define the initial time to wait before starting the notification, 
and the time interval between notifications. 
In the following example, you create three notification records for one 
mailbox. Each record...

Chapter 7:
Automatic Scheduling
Overview
Scheduling records automatically change how Amanda processes calls. You 
can change:
 The contents of the mailbox’s Extension field (the programmable 
field that specifies what extension to dial and so forth)
 The number of rings before a call is considered unanswered
 The greeting the caller hears when the call is not answered
 The Do Not Disturb option
 The Call Screening option
You can schedule the changes to take place only once or at regular intervals...

154 Administering [email protected]/DOS
rings the maximum number of times. They hear the user’s RNA (Ring No 
Answer) greeting immediately. A second scheduling record must turn Do 
Not Disturb off in the morning. If all employees use Greeting 1 as a work 
hours greeting and Greeting 2 as an after-hours greeting, these same two 
records can also change the RNA greeting from 1 to 2 and back again.
If you add these records to the mailbox template, every mailbox created from 
the template afterwards will...

Chapter 7: Automatic Scheduling 155
Managing Automatic Call-processing 
Changes
Scheduling records schedule one or more call-processing changes for a user. 
Records are created:
 When the mailbox is created (by copying the notification records 
that already exist in the mailbox on which the new mailbox is based)
 By you, one-by-one, as needed
Managing scheduling records includes:
 Creating and modifying records
The next few sections cover the creation, modification, and disabling of 
scheduling...

156 Administering [email protected]/DOS
Using Amanda Administrator
If you are running Amanda as a voice server, you use Amanda Administrator 
to create scheduling records for individual mailboxes. 
Creating Scheduling Records
When you create a scheduling record, you specify both what the record does 
and under what conditions it can be executed. 
To create a scheduling record:
1. From the Mailbox window, select the mailbox. 
2. Do one of the following:
 Click Auto Scheduler   on the toolbar.
 On the...

Chapter 7: Automatic Scheduling 157
The Auto Scheduler window appears. 
3. Select an unused scheduling record from the Scheduler Records list box.
(An unused record has only the word “disabled” after its number in the 
Schedule Records list box.)
4. Select the Enable check box.
T
IP:You can double-click the scheduling record to toggle 
the Enable check box from on to off (and vice versa). 

158 Administering [email protected]/DOS
5. Use the Starting Date calendar to specify the first date and time that the 
record should be executed. The starting date must be a date in the future. 
To set the starting date and time:
a. Click a number on the calendar to select the date.
b. Click the   and   buttons at the top of the calendar to 
select the month.
c. Click the   and   buttons at the bottom of the calendar 
to select the time.
6. Use the Execute Every group box to indicate how often the record...

Chapter 7: Automatic Scheduling 159
To set an interval that fits the “Other” category:
a. Click Advanced….
The Advanced Scheduler Information dialog box appears.
b. In the Execution Interval… group box, type the total number of 
months, days, hours, and minutes between executions. 
For example, for US Thanksgiving, use 11 months and 29 days.
c. Do one of the following to indicate the days that Amanda can 
execute the record.
 In the Execute On… group box, clear the check boxes for the 
inappropriate...

160 Administering [email protected]/DOS
7. The Schedule Choices list box displays the call-processing options that 
a scheduling record can change. Perform one or more of the following:
To change call screening or Do Not Disturb:
a. Double-click Call Screening or Do Not Disturb in the Schedule 
Choices list box.
The Change Item dialog box appears.
b. Select On or Off then click OK.
Call Screening or Do Not Disturb now appears in the Scheduled 
Items list box.
To change the contents of the Extension...