Amanda Work Group Administrations 7 Xx Instructions Manual

Chapter 5: Setting Up Mailboxes 101
To create a personal mailbox:
1. From the Users screen, type the new number for the mailbox in the 
Mailbox field, then press Enter. 
Amanda copies the information for the new mailbox from the mailbox 
template. See “Using a Template” on page 68 for details.
2. Do one of the following:
 If your Amanda system uses Brooktrout voice boards, type a com-
ment in the Comment text box. (Use up to 17 characters.)
For example, for an information mailbox, you might refer to the...

102 Administering [email protected]/DOS
6. Type the user’s last name in the Dir Name 2 field, then press Enter. 
7. Set the other fields as appropriate. Press F1 for help or use “Asking the 
User for Preferences” on page 69.
8. When you are done, press Alt+S to save the mailbox.
The Created field (in the Statistics area) changes from NEVER to the 
current date and time.
T
IPS:If you set the Lock field to ON, the user cannot change the 
value of the associated field from a telephone. In fact, by 
locking...

Chapter 5: Setting Up Mailboxes 103
Creating Personal Mailboxes Automatically
If Amanda is connected to a Norstar KSU and you have requested the 
Autocreate feature (by setting the configuration option tmo_names to a 
number greater than 0), Amanda can:
 Automatically create a mailbox based on the mailbox template (usu-
ally mailbox 997) for each Norstar KSU telephone extension
 Place the unique name associated with that extension in the 
Set Name text box for the newly created mailbox
Amanda does not...

104 Administering [email protected]/DOS
4. Type the last number in the range of DNs in the Highest Directory Num-
ber text box. Then press Enter.
A messages informs you, “Dialing Sets. Screen will blank for xxx sec. 
Press Enter to continue.”
5. Press Enter.
A message informs you, “Updated Set Names. Press Enter to continue.”
N
OTE:The Autocreate request can take a while because only 
one port (which might not be available immediately) 
can perform the request. Amanda logs information 
about the new...

Chapter 5: Setting Up Mailboxes 105
The other Basic Options fields are not evaluated, so their values do not 
matter for an information mailbox. 
T
IPS:You can lock the Current Greeting setting after recording 
your information (by changing the Max field to 0), so that 
it cannot be changed accidentally.
In the Comment field, you might refer to the menu or data 
the mailbox provides.
If the informational mailbox provides information to the 
user after which only a hangup is appropriate, the Exten-
sion...

106 Administering [email protected]/DOS
In general, you want to select the mailbox most similar to the mailboxes you 
create so you make the fewest changes to each new mailbox. Sometimes you 
use this procedure to create only one mailbox. For example, you might create 
a mailbox that requires only a name change.
To create a range of mailboxes based on another mailbox:
1. From the Users screen, type the mailbox to be copied in the Mailbox 
field, then press Enter. 
2. Press Alt+C.
The Range To Copy To...

Chapter 5: Setting Up Mailboxes 107
4. Press Y when asked if you want to overwrite this mailbox.
5. Press Esc to return to the Main screen.
T
IP:You can tell whether a particular mailbox has already been 
created by looking at the Created field in the Statistics area 
at the bottom of the screen. Existing mailboxes have a date 
in this field. New mailboxes have the word NEVER.
Moving from One Mailbox to Another
You can always move from one mailbox to the next in numeric order. You 
press Page Up to go to...

108 Administering [email protected]/DOS
Deleting an Existing Mailbox
You can delete any existing mailbox from the Users screen or the table of 
mailboxes.
To delete a mailbox:
1. Type the mailbox in the Mailbox field, then press Enter.
2. Press Alt+D and confirm the deletion by pressing Y.
Amanda automatically removes all messages and recordings related to 
the mailbox.
To delete mailboxes from the Mailbox Table:
1. From the Users screen, select Alt+T.
Amanda displays a table of currently defined...

Chapter 5: Setting Up Mailboxes 109
Mailbox Field Reference
The following table defines the User fields in the order in which they appear 
on the screen. 
   
 
Mailbox Fields
FieldDescription
MailboxRepresents the number that Amanda uses to access the mailbox. It 
ranges from 0 to 99,999,999 and must be unique.
CommentIf you are using a Brooktrout voice board, this field is provided for 
you as a notation field. Its maximum length is 17 characters.
Set NameIf you are connected to a Norstar KSU using the...

110 Administering [email protected]/DOS
ExtensionContains the programmed dial actions Amanda should perform when 
she transfers a call that has accessed the mailbox and Do Not Disturb 
is OFF. Typically this field contains the extension that Amanda 
should ring. Amanda also allows you to program other call actions by 
using her Token Programming Language. Other call actions include: 
system paging for an urgent call, transferring to a remote number, 
and modifying Amanda’s standard call processing. Use a...