Amanda Work Group Administrations 7 Xx Instructions Manual

Chapter 5: Setting Up Mailboxes 91
Do Not Disturb
LockWhen cleared or OFF, Amanda evaluates the Extension field. If this 
is selected or ON, Amanda plays the current greeting for the mailbox. 
When the Lock field is selected or ON, Amanda does not permit the 
user to change this setting from a telephone. In fact, Amanda does not 
play the menu option about changing the setting for the user.
Call Screening 
LockWhen selected or ON and Do Not Disturb is cleared or OFF, Amanda 
says to the caller, “At the...

92 Administering [email protected]/DOS
Copy Messages ToWhen this setting is a valid mailbox, Amanda takes a message and 
stores a copy of it in that mailbox. 
When Store is selected and Copy Messages To contains a valid mail-
box, Amanda stores the message for both the current mailbox and the 
mailbox specified by Copy Messages To. To prevent Amanda from 
taking a message after the mailbox’s greeting plays, you must clear 
Store. In Amanda Administrator, select None for Copy Messages To.
GuestsIndicates...

Chapter 5: Setting Up Mailboxes 93
Custom Busy
Max. Length
Lock Indicates whether Amanda should use the system busy greeting or 
the custom busy greeting when letting the caller know that the dialed 
extension is busy. The system busy greeting allows the caller to hold 
for the extension by pressing *, which, in turn, causes Amanda to 
play the Busy-Hold music file (about 30 seconds of custom music) 
before trying the extension again. If the extension is still busy, Aman-
da changes her prompt, allowing...

94 Administering [email protected]/DOS
Chains
DoneAfter Amanda finishes processing a mailbox, control is transferred to 
the mailbox specified in the Done Chain. If this field is blank, Aman-
da uses the Done Chain of the company greeting mailbox (generally 
990). This chain normally points to mailbox 991, the caller instruc-
tions mailbox. When not blank, the mailbox specified must both exist 
and share at least one group with the current mailbox.
Chains
RNAIf a dialed extension returns Ring No Answer,...

Chapter 5: Setting Up Mailboxes 95
Menus
1:     2:     3:
4:     5:     6:
7:     8:     9:
        0:Using these fields allows you to provide callers with a menu. If the 
menu field contains a mailbox, Amanda transfers control to that mail-
box when the caller presses the digit corresponding to that field. If a 
menu field is empty, Amanda interprets the digit pressed by the caller 
as a mailbox. The menu is available only while Amanda plays the 
current mailbox’s greeting or during the delay you...

96 Administering [email protected]/DOS
Statistics StartedThe date and time since creation or the last reset of this mailbox’s sta-
tistics. 
This appears in the Status window in Amanda Administrator.
CallsThe total number of times the mailbox was processed. 
This appears in the Status window in Amanda Administrator.
TransfersShows the total number of times Amanda successfully transferred a 
call to the User’s extension. 
This appears in the Status window in Amanda Administrator.
LoginsShows the total...

Chapter 5: Setting Up Mailboxes 97
Using the Users Screen
When you use Amanda as a Standalone, you can create, modify, and delete 
mailboxes from the Users screen.
To access the Users screen:
1. From the Main screen (which has Main in the upper right corner), press 
Alt+U.
The password dialog box appears.
2. Type in the password. (The default password is AMandA, with the first 
two and the last letter capitalized.)
The Users screen appears. The word Users is in the upper right corner 
of the screen. The...

98 Administering [email protected]/DOS
The Users Screen
Save  Auto  Delete  Notify  Table  Copy  Esc/EXIT  PgDn/NEXT  PgUp/PREVUsers
Mailbox: Comment/Set Name: Security Code:
Extension:
Dir Name 1: Dir Name 2: Read-Only:
Basic Options Chains Groups
Maximum Rings:0  (default is 4) Done: 1:  1
Do Not Disturb:OFFLock:OFFRNA: 2:  0
Screen Calls?OFFLock:OFFBusy: 3:  0
Store Messages?YESMax:180 sec Delay:04:  0
Copy Messages To:Menus
Message Volume:0Guests:-11: 2: 3:
Current Greeting:0Max:45 sec4:5:6:
Busy...

Chapter 5: Setting Up Mailboxes 99
To change a field:
1. Select the field. The selected field is highlighted, and a description 
about it appears in the status bar. When you first access the Users 
screen, the Mailbox field is selected. Do any of the following:
 To move from one area to the next, press Tab.
 To move from one field to the next, press Enter, Up Arrow, or 
Down Arrow.
User InformationJust below the menu bar. The fields in this area provide 
the minimum information Amanda requires for...

100 Administering [email protected]/DOS
 To return to the Mailbox field. press Home.
 For help (which appears near the bottom of the screen and provides 
more information about the selected field), press F1. After reading 
the help, press Esc to return to the Users screen.
2. Do one of the following:
 Type the value you want. (You can also use the Backspace, Delete, 
Right Arrow, and Left Arrow keys to edit a field.)
 To toggle the value in the field (from YES to NO, ON to OFF, and 
so on), press the...