Amanda Work Group Administration Guide
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Chapter 7: Automatic Scheduling 73 Perform one or more of the following: To change call screening or Do Not Disturb: a. Double-click Call Screening or Do Not Disturb in the Schedule Choices list box. The Change Item dialog box appears. b. Select On or Off then click OK. Call Screening or Do Not Disturb now appears in the Scheduled Items list box. To change the contents of the Extension field: a. Double-click Extension in the Schedule Choices list box. The Change Item dialog box appears. b. Type a string...
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74 Administering [email protected]/Windows To modify an Auto Scheduler record: 1. From the Mailbox window, select the mailbox. 2. Do one of the following: Click Auto Scheduler on the toolbar. On the Mailbox menu, click Auto Scheduler. The Auto Scheduler window appears. 3. Select the scheduling record to be changed from the Scheduler Records list box. 4. Do one or more of the following: To change the starting date: a. Click a number on the Starting Date calendar to select the date. b. Click the...
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Chapter 7: Automatic Scheduling 75 To change what the record does: Any existing scheduling record should have some items listed in the Scheduled Items list box. Each item defines a change that Amanda is to perform. You can change the current items, remove items, or add items. For example, you can edit the change that a record makes to the Extension field. To change one of the current items: a. In the Scheduled Items list box, double-click the item. b. Depending on the item, either the Change Item or...
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76 Administering [email protected]/Windows Example: Changing User’s Greetings This example assumes the following: You are changing a user’s greeting after hours. In this case, the business-hours greeting recorded by the user is greeting 1 and the after-hours greeting is greeting 2. The after-hours callers should go directly to the greeting without having to listen to the telephone ring. (That means that Do Not Disturb is ON.) For more examples, see “Sample Scheduling Records for Mailbox 990” on...
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Chapter 8: Generating Reports Overview You can create, view, and print customized reports about Amanda. You can also save the report as a text file, which can be imported into other applications, such as word processors and spreadsheet applications. There you can add other information to the report, reformat it, and so forth. Here are some examples of how to use reports. To find out who is storing vast numbers of messages, create a report that lists mail- boxes and their message statistics. To...
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78 Administering [email protected]/Windows Example Report page 1 Amanda Administrator Report Fri Apr 26 14:32:41 2000 Directory Directory Total New Mailbox Extension Name 1 Name 2 Messages Messages 0 @G(201) 168 0 2 @M(G6,2,20 7306 5 111 111 John Slaughter 1987 3 112 112 Tom Fernandez 1303 14 113 113 Pam Slaughter 313 6 114 114 Stephanie Young 1745 0 115 115 Cory Crocker 581 0 116 116 Richard Nelson 453 7 117 117 Peter Friend 1882 12 118 118 Kevin Ebrahimzad 573 1 170 @G(175) 4 0 Managing Reports and...
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Chapter 8: Generating Reports79 To create a report: 1. On the Report menu, click Design Report…. The Report Template dialog box appears. Each piece of information available about a mailbox appears as a column header in the Column Header Choices list box. 2. Select the column headers to appear in the report. a. Select one or more headers from the Column Header Choices list box. b. Click >>Add>>. If you want the columns in a particular order, add them in that order. For example: To create a report that...
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80 Administering [email protected]/Windows To save this report design as a template: 1. On the Report menu, click Design Report… to return to the Report Template dialog box. 2. Type a name for the template in the Template Name drop-down combo box. 3. Click Save. To change the order of the columns: 1. On the Report menu, click Design Report… to return to the Report Template dialog box. 2. Select the column header that is out of place in the Report Column Headers list box. 3. Click >. 7. Repeat this...
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Chapter 8: Generating Reports81 2. Select the name of an existing template from the Template Name drop-down combo box. 3. Click Load. The template design appears in the Report Template dialog box. 4. Change report features as appropriate: For example, this time you might want a different range of mailboxes. You might want to change whether the statistics are reset. C AUTION:If you reset the statistics and create the report, there is no way to retrieve the old statistical values. 5. Click OK to...