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Amanda Work Group Administration Guide

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Page 91

Chapter 9:
Using the Administrator Mailbox
Administering Amanda by Telephone
You, as system administrator, have a System Administrator mailbox (999) in addition to 
your personal mailbox. You access it by telephone or via Amanda Messenger.
You log into Amanda using the System Administrator mailbox to perform the following 
duties:
 Record system-wide announcements
 Record busy hold music
 Create system-wide mailing lists
 Lock, unlock, and reset mailboxes
 Listen to system status information
When...

Page 92

84 Administering [email protected]/Windows
After any recording:
To record a system announcement:
  
  +      +     +  make your recording  + 
To delete a system announcement:
  
  +      +  
Changing the Busy Hold Music
The busy-hold music is heard by callers when they hold for a busy extension by pressing 
*. Currently it plays approximately 30 seconds of custom music. You can replace this 
music with a recording that gives information about your company products and services. 
However, we strongly...

Page 93

Chapter 9: Using the Administrator Mailbox 85
To lock or unlock a mailbox:
 
(to lock)
    +      +     + enter mailbox  +     +  
 
(to unlock)
repeat for more mailboxes
To  e x i t :
1. Re-enter the last mailbox then press  .
2. Press     to return to a previous menu.
Resetting Mailboxes
Resetting a mailbox reinitializes it to its default settings. Amanda copies all the field 
information from the mailbox template (usually mailbox 997) to the specified mailbox and 
the statistics for the mailbox are...

Page 94

86 Administering [email protected]/Windows
To hear system status:
  
  +      + 
Creating System-wide Mailing Lists
A system-wide mailing list is one that everyone can use when sending or forwarding 
messages. For example, you would usually create an all-employee mailing list and 
perhaps an all-managers list so that there would be only one of each of these lists on the 
system.
Each list, numbered 1–8 or 10–30, in mailbox 999 is available to all users and can be 
accessed as a user sends or forwards a...

Page 95

Chapter 9: Using the Administrator Mailbox 87
Setting Up the Administrator Mailbox from the 
Computer
[email protected]/Windows is shipped with mailbox 999 as shown in the following 
figures. It has two functions: it is the System Administrator mailbox and it provides an 
automatic hang up. 
For example, you can use G(999), which translates from the Token Programming 
Language as “Go to mailbox 999 and process it.” Because mailbox 999 has H (for hangup) 
in its Extension field and both Do Not Disturb and...

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88 Administering [email protected]/Windows 

Page 97

Chapter 10:
Using Utilities
Overview
The utilities is this chapter allow you to back up files, delete mailboxes, etc.
C
AUTION:NEVER run these utilities when Amanda is running. ALWAYS shut 
down Amanda first.
Backing Up and Restoring Files
The BackRest utility backs up and restores the database, the greetings, and the incoming 
messages of an Amanda system. BackRest automatically detects the number of floppy 
drives in the computer and allows you to use either the A: or B: drive. The number of 
floppies...

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90 Administering [email protected]/Windows
Deleting Mailboxes and Mailing Lists
The Amanda Company provides utilities that delete mailboxes and personal mailing lists.
Deleting Mailboxes
The DelUsers utility simplifies the deletion of mailboxes. Use it to delete a single mailbox 
or a range of mailboxes.
Syntax: delusers mailbox_list
To delete one or more users:
 At the C:\AMANDA> prompt, type:
delusers mailbox_list
where mailbox_list specifies individual mailboxes, a range of mailboxes, or both. Use 
a...

Page 99

Chapter 10: Using Utilities91
To store the information in a file:
Type:
msglist > output_filename
where output_filename is the name or path to another file.
To use the Less utility and display 20 lines at a time:
Type:
msglist | less
To print the results rather than display or store them:
Type:
msglist > prn 
To display the information for mailbox 200 through mailbox 231:
Type:
msglist 200-231
To display message information in European format:
(for mailboxes in the range 200–231 and in the range...

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92 Administering [email protected]/Windows
Managing Text Files
Amanda provides utilities that allow you to search, edit, and display text files.
Searching Text Files
The Grep utility searches the specified file from beginning to end for the specified string 
of characters. The search is case sensitive, which means that it differentiates between 
upper and lower case letters within the file. Therefore, the search_string must be typed 
exactly as it appears in the file. The Grep utility displays the lines...
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