Amanda Telephone Switches Instructions Manual

							Chapter 6: Programming the NEC Electra, Level I 53
4. Press the LK4 key.
5. Do one of the following:
 Press 15 for CO/PBX Ring Assignment (Day Mode).
 Press 16 for CO/PBX Ring Assignment (Night Mode).
If you select 15 you can program both Day Mode and Night Mode during this 
same programming session. The 15 or 16 is the second number from the left on 
the display.
This places you in memory block 4-15 or 4-16—CO/PBX Ring Assignment.
The first two characters at the left end of the display is the telephone port number, 
which ranges from 01 to 16.
6. Press the Dial Pad key corresponding to each CO/PBX number.
The LCD display changes each time a Dial pad key is pressed. If it shows a setting, an 
incoming call from the corresponding CO/PBX line rings at the indicated station (01-
16).
The setting is a trunk number and has up to eight digits. 
7. You can enter a trunk number, remove one, or change one.
8. Press the TRF key to write the setting to the database and move on to the next tele-
phone port number.
9. Repeat steps 6 through 8 until you advance to the next memory block.
10. If that memory block is 4-16—for CO/PBX Ring Assignment (Night Mode), you can 
repeat steps 6 through 9 for Night Mode.
11. Press the SPKR key to stop programming.
Programming Call Forwarding
Call Forwarding is programmed per station. the most recent of the Call Forward—Busy/
No Answer feature overrides any previous setting for this. 
Setting a station as Call Forward—All Calls when Call Forward—Busy/No Answer is 
already set changes the Call Forward—Busy/No Answer condition.
Conflicting Call Forward settings are not allowed. For example, if Station A set Call 
Forward—All Calls to station B, and then sets Call Forward—Busy/No Answer to station 
C, busy calls forward to station B.
To set Call Forward—Busy/No Answer:
1. Press the FNC key.
The FNC key’s light goes on.
2. Press 62.
3. Enter the destination station number. 
						

							54 Telephone Switching Systems for Amanda@SOHO
4. Press the FNC key again.
The FNC key’s light goes off.
To cancel Call Forward—Busy/No Answer:
1. Press the FNC key.
The FNC key’s light goes on.
2. Press 62.
3. Press the FNC key again.
The FNC key’s light goes off.
To set Call Forward—All Calls:
1. Press the FNC key.
The FNC key’s light goes on.
2. Press 61.
3. Enter the destination station number.
4. Press the FNC key again.
The FNC key’s light goes off.
To cancel Call Forward—All Calls:
1. Press the FNC key.
The FNC key’s light goes on.
2. Press 61.
3. Press the FNC key again.
The FNC key’s light goes off.
Notification and Integration Files
For each telephone switching system, Amanda@SOHO stores files with notification, dial 
code, and integration information. When you select a telephone switching system, 
Amanda knows which files to use for your switch. The files contain:
 The tokens that turn the message waiting light on are in c:\amanda\pbx.db\170.on.
This file contains the tokens “641%U”.
 The tokens that turn the message waiting light off are in 
c:\amanda\pbx.db\170.off.
This file contains the tokens “64*%U”.
 The dial codes and integration strings used by the switch are in 
c:\amanda\pbx.db\170.pbx.
This file contains the following lines: 
						

							Chapter 6: Programming the NEC Electra, Level I 55
NEC Electra, Level I (release 2.00+) 
####################################################
# NEC Electra Level 1                              #
####################################################
dl_dtwait F-         # Dial code to put a caller on transfer hold         :
dl_ndtret -          # Dial code to use when there is no transfer dialtone:
dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
dl_bsyret F-         # Dial code to return to caller when there is a Busy :
dl_hupret F-         # Dial code to use after a call screening reject     :
dl_connect H         # Dial code to connect the caller to the extension   :
tmo_dtwait 4         # Number of seconds to wait for dialtone detection   :
flashtm 70           # Number of 1/100 seconds to use for Flash time      :
dt_answer            # Which DTMF tone to listen to for answer detection  :
dt_hangup ‘999#’     # Which DTMF tone to listen to for hangup detection  :
dl_prefix            # What to dial BEFORE dialing the User ID extension  :
dl_suffix H          # What to dial AFTER dialing the User ID extension   :
dl_init              # What to dial when the system first starts up       :
dl_stop              # What to dial when the system performs a shutdown   :
dl_pickup            # What to dial when a port goes off-hook             :
dl_conference        # What to dial to create/record a conference call    :
integration 10 ‘rr667’
integration 10 ‘bb666’ 
						

							56 Telephone Switching Systems for Amanda@SOHO 
						

							Chapter 7:
Programming the NEC Electra II
Getting Started
This chapter cover the NEC Electra II, software release 3.0 and later.
To connect Amanda@SOHO to an NEC Electra II, you need one SLI-8G-21 single-line 
interface card (this works for up to eight analog voice mail ports).
Run one pair wire for each voice mail port from the punch down block to the connector on 
the SLI.
Once the two are connected, you are ready to program the NEC Electra II. The 
programming can be done from any station—so long as the telephone has a display.
To start programming:
1. Press the FNC key.
2. Press #0*8974.
3. For most features, you:
a. Press an LK key (one of the keys just under the telephone’s display), such as 
LK4.
b. Press a data number (two digits on the telephone), such as 14 for Intercom 
Master Hunt Number.
When you get this far, you have entered a memory block, such as 4-14. (The 4 is 
from LK4 and the 14 is the data number.)
c. An access code (usually two digits) representing the feature to be coded, a 
port number, station number, etc. automatically appears.
d. You might have to press the TRF key to advance to the correct access code.
e. Press the digits that indicate the setting for that access code.
You might press a digit that represents yes or no, a series of digits which set the 
Message Waiting Indication, etc. 
While entering the data in step E, use the following keys:
Meaning: Key to press:
To move the cursor to the left *
To move the cursor to the right #
To type the setting 0 to 9
To type a * LNR/SPD + * 
						

							58 Installing and Administering Amanda@SOHO
4. Press the TRF key to write the setting to the database and move on to the next data 
setting. For example, after providing a setting for port one or feature one, you move 
on to port two or feature two. When you reach the last port or feature, you move on to 
the next memory block. For example, you would move from memory block 4-14 to 4-
15.
5. Press the SPKR key to stop programming.
The following diagram shows a typical telephone set with its display and keys.To type a # LNR/SPD + #
To clear the setting HOLD Meaning: Key to press:
1
4GHI
7PRS
*
2ABC
5JKL
8TUV
0OPER
3DEF
6MNO
9WXY
#
RECALL
FNC
CNF
LNR
SPKR ANS
TRF HOLD
SPD
1
3
5
7
9
11
13
15
17
19
2
4
6
8
10
12
14
16
18
20
1234
5678
9101112
13141516
MICICM
NECMessage Waiting LED
Display (LCD)
CO/PBX LED
Flexible Line Keys
Setting Mode Data Selection
MIC LED
ICM LED
RECALL Key
Next Page
FNC Key
Previous Page
CNF Key
Next Number
LNR/SPD Key
Pause, Hyphen
SPKR Key
To go back on-line
ANS Key
Mode Return
TRF Key
Data Write
Hold Key
Clear Data, Pause Dial Key 
						

							Chapter 7: Programming the NEC Electra II 59
Programming Voice Mail Access
The hunt group should be circular.
To program voice mail access:
1. Press the FNC key.
2. Press #0*8974.
3. To learn what physical port number is the first voice mail port:
a. Press the LK7 key.
b. Press 1.
This puts you in memory block 7-1, the card interface slot assignment.
c. Press the TRF key until the unit name SLI8G-21 appears on the display.
The first port on this card is on the lower right of the display. It is a two-digit 
number. You must know which Single Line Ports you are using for voice mail 
before you can proceed. (For example, the port number might be 25.)
Programming sample:
Page No.   Upper Slot No.   Unit Name   Port No.
1_________16:_______________=31
1>________08:____SLI8G-21___=25
4. To give that physical port an extension number, for example, 300:
a. Press the LK4 key.
b. Press 10.
This puts you in memory block 4-10, for station number assignment.
c. Go to the Tel Port No. and type the two-digit port number for the first port 
(from Step 3C). (For example, you might type 25.)
d. Type the extension number (for example, 300) to be assigned to that port.
Programming sample:
Port No.       Data No.    Title    Setting Data.
25________10____STA_____=300
e. Press the TRF key.
The next physical port (for example 26) appears on the display.
f. Type the next extension (for example, 301).
g. Repeat Steps E and F for the rest of the ports.
N
OTE:You must know what extensions/station have been assigned to what 
ports. 
						

							60 Installing and Administering Amanda@SOHO
Programming the Hunt Group
The hunt group should be circular.
To program the Intercom Master Hunt Number:
1. Press the LK4 key.
2. Press 14.
This puts you in memory block 4-14, Intercom Master Hunt Number.
3. Go to the Tel Port No. and type the two-digit port number for the first port (for exam-
ple, 25.)
4. Press LK2 to modify the displayed setting to YES.
5. Press the TRF key to enter.
Programming sample:
Tel Port No.    Data No.    Title    Setting Data.
25/ _______14___MSTER__ =YS
To forward calls:
1. Press the LK4 key.
2. Press 15.
This puts you in memory block 4-15, Intercom Master Hunt FWD Assign.
3. Go to the Tel Port No. and type the two-digit port number for the first port (for exam-
ple, 25.)
4. Type the extension that the first port should forward to (for example 301).
Programming sample:
Tel Port No.    Data No.    Title    Setting Data.
25/ _______14___ICMFWD__ 301
5. Press the TRF key.
6. Return to memory block 4-15, by changing the 17 to a 15.
Programming sample:
Tel Port No.    Data No.    Title    Setting Data.
25/ _______14___CLS(1)__ =15
7. Press the CNF key.
8. Enter the next extension to be forwarded to (for example 302). 
						

							Chapter 7: Programming the NEC Electra II 61
Programming sample:
Tel Port No.    Data No.    Title    Setting Data.
25/ _______14___ICMFWD__ 303
9. Press the TRF key.
10. Repeat steps D through G for the rest of the voice mail ports in the hunt group.? for 
the rest of the extension in the hunt group?
Programming a Quick Transfer
To set the quick transfer to the extension for the first port:
1. Press the LK1 key.
2. Press 8.
This puts you in memory block 1-8.
3. Enter the extension (for example, 300) for the first port.
4. Press the TRF key.
Programming the Interior Ring Pattern
To set the Interior Ring Pattern:
1. Press the LK1 key.
2. Press 2.
This puts you in memory block 1-2.
The setting should default to B, which is a ring that is 1 second on and 2 seconds off.
For a longer ring, change the setting to A.
While C and D are possible settings, their rings are too short to be usable in most 
environments.
3. Press LK4 for B or LK3 for A.
Programming Message Waiting Indications (MWI)
To  p r o g r a m  M W I :
1. Press the LK1 key.
2. Press 1.
This puts you in memory block 1-1.
3. Go to the Dial code field. 
						

							62 Installing and Administering Amanda@SOHO
4. To change the field to 7*:
a. Press 7.
b. Press the LNR/SPD key.
c. Press #.
5. Type 502 (to set MWI).
Programming sample:
                       Dial code field        Function number
47:__2DG_____(7*
) =       502
TIME    DISPLAY
6. Press the TRF key to save your change.
The Dial code field should be 7#, which is what you need for canceling the message 
waiting indicator.
7. Type 503 (to cancel MWI).
Programming sample:
                       Dial code field        Function number
47:__2DG_____(7#
) =       503
TIME    DISPLAY
Programming Telephones to Forward to Voice 
Mail
You must program each telephone to forward to voice mail when the extension does not 
answer or is busy.
To forward calls to voice mail:
1. Press the FNC key.
2. Press 43.
3. Enter the destination number.
This is the extension for the first port or pilot number to the voice mail hunt group, for 
example, 300.
4. Press the SPKR key.
Notification and Integration Files
For each telephone switching system, Amanda@SOHO stores files with notification, dial 
code, and integration information. When you select a telephone switching system, 
Amanda knows which files to use for your switch. The files contain:
 The tokens that turn the message waiting light on are in c:\amanda\pbx.db\171.on.
This file contains the tokens “7*%U”.