Home > Amanda > Communications System > Amanda Telephone Switches Instructions Manual

Amanda Telephone Switches Instructions Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Amanda Telephone Switches Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 32 Amanda manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							Chapter 14: Programming the WIN 36D 153
    14. Press the HOLD key.
    The display reads:
    CO01:STA=00?
    15. Dial the first extension in your hunt group (for example, 18).
    The display reads:
    CO01:STA=18?
    16. Press the CO8 key to save your data and exit program 507.
    The display reads:
    QUIT
    17. Press the HF key to stop programming.
    The current date and time appear on the display.
    Making Amanda a Backup Attendant
    Program 507 defines the type of trunk for each CO line. To use Amanda as a backup 
    attendant, each CO line must be set to 2: DIL. Then, using programs 505 and 506, you 
    make extension 10 the DIL station for day and night. 
    Be sure that extension 10 is set to call forward no answer to the first extension in your hunt 
    group. For more details about call forward no answer, see “Programming Call 
    Forwarding” on page 147.
    To use Amanda as a backup attendant:
    1. Press FEAT + 01# + FEAT + FEAT (to start programming).
    The display reads:
    PROGRAM NO. ?_
    2. Dial 507.
    The display reads:
    507:DISA TRK SET
    3. Press the HOLD key.
    The display reads:
    CO01:TYPE =1
    4. Dial 2.
    The display reads:
    CO01:TYPE =2
    5. Repeat steps 3 and 4 for each CO line you are using. 
    						
    							154 Telephone Switching Systems for Amanda@SOHO
    6. Press the CO8 key to save your data and exit program 507.
    The display reads:
    QUIT
    7. Press the HOLD key.
    The display reads:
    PROGRAM NO. ?_
    8. Dial 505.
    The display reads:
    505:DAY DIL STA
    9. Press the HOLD key.
    The display reads:
    CO01:STA=00?
    10. Dial 10 for station/extension 10.
    The display reads:
    CO01:STA=10?
    11. Press the CO8 key to save your data and exit program 507.
    The display reads:
    QUIT
    12. Press the HOLD key.
    The display reads:
    PROGRAM NO. ?_
    13. Dial 506.
    The display reads:
    506:NITE DIL STA
    14. Press the HOLD key.
    The display reads:
    CO01:STA=00?
    15. Dial 10 for station/extension 10.
    The display reads:
    CO01:STA=10?
    16. Press the CO8 key to save your data and exit program 507.
    The display reads:
    QUIT 
    						
    							Chapter 14: Programming the WIN 36D 155
    17. Press the HF key to stop programming.
    The current date and time appear on the display.
    Making Amanda a Voice Messaging Center
    Follow the steps in “Making Amanda a Backup Attendant” on page 153, but do not 
    program station 10 to call forward no answer to the hunt group.
    Notification and Integration Files
    For each telephone switching system, Amanda@SOHO stores files with notification, dial 
    code, and integration information. When you select a telephone switching system, 
    Amanda knows which files to use for your switch. The files contain:
     The tokens that turn the message waiting light on are in c:\amanda\pbx.db\270.on.
    This file contains the tokens “%E-#0”.
     The tokens that turn the message waiting light off are in 
    c:\amanda\pbx.db\270.off.
    This file contains the tokens “**3,%E”.
     The dial codes and integration strings used by the switch are stored in 
    c:\amanda\pbx.db\270.pbx.
    This file contains the following lines:
    WIN 36D
    ####################################################
    # WIN 36D                                          #
    ####################################################
    dl_dtwait F-         # Dial code to put a caller on transfer hold         :
    dl_ndtret -          # Dial code to use when there is no transfer dialtone:
    dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
    dl_bsyret F-         # Dial code to return to caller when there is a Busy :
    dl_hupret F-         # Dial code to use after a call screening reject     :
    dl_connect H         # Dial code to connect the caller to the extension   :
    tmo_dtwait 0         # Number of seconds to wait for dialtone detection   :
    flashtm 55           # Number of 1/100 seconds to use for Flash time      :
    dt_answer            # Which DTMF tone to listen to for answer detection  :
    dt_hangup ‘********’ # Which DTMF tone to listen to for hangup detection  :
    dl_prefix            # What to dial BEFORE dialing the User ID extension  :
    dl_suffix H          # What to dial AFTER dialing the User ID extension   :
    dl_init              # What to dial when the system first starts up       :
    dl_stop              # What to dial when the system performs a shutdown   :
    dl_pickup            # What to dial when a port goes off-hook             :
    dl_conference       # What to dial to create/record a conference call    :
    integration 10 ‘#1ee’
    integration 10 ‘#2bb’
    integration 10 ‘#3rr’ 
    						
    							156 Telephone Switching Systems for Amanda@SOHO 
    						
    							Symbols
    .off
     15
    .off file
    AT&T Partner II
     27
    AT&T Partner Plus 15
    Comdial 39
    Iwatsu Adix 47
    NEC Electra II 62
    NEC Electra, Level I 54
    Panasonic DBS 824 81
    Panasonic KXTD 1232 70
    Samsung DCS 2.2/Compact 92
    Sprint CTX/MTX 117
    Toshiba 122
    Vodavi Starplus DHS 139
    WIN 36D 155
    .on 15
    .on file
    AT&T Partner II
     27
    AT&T Partner Plus 15
    Comdial 39
    Iwatsu Adix 47
    NEC Electra II 62
    NEC Electra, Level I 54
    Panasonic DBS 824 81
    Panasonic KXTD 1232 70
    Samsung DCS 2.2/Compact 92
    Sprint CTX/MTX 117
    Toshiba 122
    Vodavi Starplus DHS 139
    WIN 36D 155
    .pbx
    file and contents
    AT&T Partner II
     27
    AT&T Partner Plus 15
    Comdial 39
    Iwatsu Adix 47
    NEC Electra II 62
    NEC Electra, Level I 54
    Panasonic DBS 824 81
    Panasonic KXTD 1232 70
    Samsung DCS 2.2/Compact 91
    Sprint CTX/MTX 117
    Toshiba 122
    Vodavi Starplus DHS 139
    WIN 36D 155
    Numerics
    003
    Panasonic KXTD 1232
     69
    006
    Panasonic KXTD 1232
     68
    03
    Toshiba
     120
    10-2
    Toshiba
     121
    106
    Panasonic KXTD 1232
     66
    109
    WIN 36D and 36DX
     150
    1-1
    NEC Electra II
     61
    110.off 15
    110.on 15
    110.pbx 15
    111.off 27
    111.on 27
    111.pbx 27
    114
    Panasonic KXTD 1232
     68
    117
    AT&T Partner II
     20
    AT&T Partner Plus 6
    1-18
    NEC Electra II
     61
    119
    AT&T Partner II
     25
    AT&T Partner Plus 11
    1-2
    NEC Electra II
     61
    121.off 39
    121.on 39
    121.pbx 39
    122.off 39
    122.on 39
    122.pbx 39
    1234
    Panasonic KXTD 1232
     66
    150.off 47
    150.on 47
    150.pbx 47
    151.off 47
    151.on 47
    Index 
    						
    							158 Telephone Switching Systems for Amanda@SOHO
    151.pbx 47
    1-67
    NEC Electra, Level I
     51
    170.off 54
    170.on 54
    170.pbx 54
    171.off 62
    171.on 62
    171.pbx 62
    191.off 70
    191.on 70
    191.pbx 70
    192.off 81
    192.on 81
    192.pbx 81
    202
    Panasonic KXTD 1232
     69
    206
    AT&T Partner
     8
    AT&T Partner II 22
    WIN 36D and 36DX 146
    207
    Samsung
     84
    208
    AT&T Partner II
     23
    AT&T Partner Plus 9
    220.off 91
    220.on 91
    220.pbx 91
    230.off 117
    230.on 117
    230.pbx 117
    250.off 122
    250.on 122
    250.pbx 122
    251.off 122
    251.on 122
    251.pbx 122
    252.off 122
    252.on 122
    252.pbx 122
    260.off 139
    260.on 139
    260.pbx 139
    270.off 155
    270.on 155
    270.pbx 155
    302
    AT&T Partner II
     23
    AT&T Partner Plus 9
    303
    WIN 36D and 36DX
     147
    304
    WIN 36D and 36DX
     148
    305
    WIN 36D and 36DX
     149
    306
    AT&T Partner II
     19
    AT&T Partner Plus 5
    WIN 36D and 36DX 149
    307
    WIN 36D and 36DX
     143
    308
    WIN 36D and 36DX
     142
    309
    WIN 36D and 36DX
     144
    31
    Toshiba
     121
    310
    AT&T Partner II
     19, 20
    AT&T Partner Plus 5, 6
    403
    AT&T Partner II
     23
    AT&T Partner Plus 9
    4-06
    NEC Electra, Level I
     51
    406
    AT&T Partner
     9
    AT&T Partner II 23
    WIN 36D and 36DX 144
    408
    WIN 36D and 36DX
     145
    4-10
    NEC Electra II
     59
    4-14
    NEC Electra II
     60
    414
    WIN 36D and 36DX
     146
    4-15
    NEC Electra II
     60
    NEC Electra, Level I 53
    4-16
    NEC Electra, Level I
     53
    503
    AT&T Partner II
     22, 23
    AT&T Partner Plus 8, 9
    Night Service button
    AT&T Partner II
     24
    AT&T Partner Plus 10
    504
    AT&T Partner II
     23
    AT&T Partner Plus 9
    505
    AT&T Partner II
     19
    AT&T Partner Plus 5
    WIN 36D and 36DX 152, 154
    506
    AT&T Partner II
     21
    AT&T Partner Plus 7
    WIN 36D and 36DX 152, 154 
    						
    							Index 159
    507
    AT&T Partner II
     21
    AT&T Partner Plus 7
    WIN 36D and 36DX 152, 153
    602
    AT&T Partner II
     25
    AT&T Partner Plus 11
    Panasonic KXTD 1232 67
    603
    Panasonic KXTD 1232
     69
    604
    Panasonic KXTD 1232
     69
    609
    Panasonic KXTD 1232
     68
    7-1
    NEC Electra II
     59
    726
    Samsung
     86
    728
    AT&T Partner II
     24
    AT&T Partner Plus 10
    996
    Panasonic KXTD 1232
     69
    A
    accessing
    Comdial
    outside lines
     35
    voice mail 39
    Iwatsu
    voice mail
     46
    after-hours
    AT&T Partner II
    Night Service for incoming calls
     24
    Night Service for outgoing calls 23
    AT&T Partner Plus
    Night Service for incoming calls
     10
    Night Service for outgoing calls 9
    Sprint
    night ringing button for incoming calls
     105
    alphanumeric
    Iwatsu
    letters
     45
    answering
    Comdial
    ringing line automatically
     37
    Iwatsu
    station answer tone
     46
    Samsung
    headset answer tone
     90, 91
    speaker answer tone 90, 91
    assigning
    AT&T Partner II
    extensions to hunt group
     19
    Night Service 24
    AT&T Partner Plus
    extensions to hunt group
     5
    Night Service 10
    Comdial
    extensions to hunt group
     34
    line groups 36
    prime line 36
    voice mail ports to hunt group 34
    voice mail to private line 38
    Iwatsu
    message key
     46
    Panasonic KXTD 1232
    extensions
     67
    jacks 67
    Sprint
    extensions to hunt group
     97
    voice mail ports to hunt group 97
    AT&T Partner II 17
    backup attendant 18
    integration files 27
    notification files 27
    primary automated attendant 17
    voice messaging center 18
    AT&T Partner Plus 3
    backup attendant 4
    integration files 15
    notification files 15
    primary automated attendant 3
    voice messaging center 4
    attendant
    Iwatsu
    operator
     46
    port 45
    Panasonic KXTD 1232
    set jacks for primary and backup
     68
    Samsung
    automated attendant ports
     84
    Sprint
    day and night
     117
    attendant, automated, Vodavi DHS 127
    auditing
    Iwatsu
    direct record
     46
    automated attendant service
    AT&T Partner II
     22
    AT&T Partner Plus 8
    automated attendant, Vodavi DHS 127
    Automatic Cover procedure
    AT&T Partner II
     19, 20
    AT&T Partner Plus 5, 6
    Automatic VMS Cover procedure
    AT&T Partner II
     19, 20
    AT&T Partner Plus 5, 6
    automatically
    Comdial
    answering a ringing line
     37 
    						
    							160 Telephone Switching Systems for Amanda@SOHO
    B
    back
    Vodavi DHS
     132
    backing up
    Sprint
    database
     94
    backup attendant
    AT&T Partner II
     18
    AT&T Partner Plus 4
    Comdial 32
    Panasonic KXTD 1232
    set jack for
     68
    backup attendant, Vodavi DHS 137
    backup attendants
    Panasonic DBS 824
     77
    WIN 36D and 36DX 153
    beginning
    Panasonic DBS 824
    to program
     73
    Panasonic KXTD 1232
    to program
     66
    Samsung
    to program
     83
    Sprint
    to program
     94
    bin numbers, Vodavi DHS 134
    bksp
    Vodavi DHS
     132
    boards
    Comdial
    TXIST Industry Standard Board
     29
    TXMWB Message Waiting Board 29
    TXRNG Ringing Generator Board 29
    Panasonic KXTD 1232 65, 66
    Samsung 84
    Toshiba 119
    busy
    Comdial
    call forwarding
     34
    Iwatsu 47
    NEC Electra, Level I
    call forwarding
     53
    forwarding busy calls 52
    Panasonic DBS 824S 76
    Panasonic KXTD 1232
    call forwarding
     70
    Samsung 88, 91
    tone 90, 91
    busy calls
    WIN 36D and 36DX
     147
    at night 148
    buttons
    AT&T Partner II
    Do Not Disturb
     26
    Night Service 22, 23
    VMS Cover feature 25
    Voice Mailbox Transfer 25
    AT&T Partner Plus 13
    Do Not Disturb 12
    Night Service 8, 9
    VMS Cover feature 11
    Voice Mailbox Transfer 11
    Comdial
    Direct Login
     39
    Iwatsu 43
    assign message key 46
    settings and letters 45
    Panasonic KX-T7230 65
    Panasonic KX-T7235 65
    Panasonic KXTD 1232
    programming
     65
    Samsung 84
    message call 91
    Sprint 105
    15 DCL Set 107
    20 DCL Exec Set 106, 108
    Business Set 106, 108
    Business W/LCD Set 109
    copy features to all extensions 105
    Executive Set 109
    message light 105
    mute button 105
    night ringing 105
    programming 106
    programming keys 95
    recording 105
    transfer caller to voice mail 105
    Toshiba
    DK-16 and DK-16e
     120
    buttons, Vodavi DHS 135
    C
    Call Answer Service
    AT&T Partner II
     23
    AT&T Partner Plus 9
    call forwarding 147
    AT&T Partner II 20
    AT&T Partner Plus 6
    Comdial
    programming
     35
    to voice mail for busy and ring no answer 34
    Iwatsu
    fixed forwarding
     47
    NEC Electra II 60, 62
    NEC Electra, Level I 53
    Panasonic DBS 824 76
    Panasonic KXTD 1232
    busy
     70
    cancel 70
    programming 68
    ring no answer 70
    turn on 70 
    						
    							Index 161
    PanasonicDBS 824 79
    Samsung 88
    busy 88, 91
    forward all 91
    ring no answer 91
    Sprint
    to voice mail
     111
    call transfer recall
    Comdial
     38
    programming 38
    caller on hold
    Comdial
    return
     37
    caller transferred
    Comdial
    return
     38
    callers, transferring 138
    calls
    Iwatsu
    CO call to station to voice mail interface
     46
    direct intercom call 46
    direct trunk call 46
    intercom call to station to voice mail interface 
    46
    station transfer of CO call 46
    station transfer of intercom call 46
    transferred trunk call 46
    voice mail call to DND station to voice mail in-
    terface
     46
    voice mail call to station DND to voice mail in-
    terface
     46
    voice mail call to station to voice mail interface 
    46
    NEC Electra, Level I
    forwarding all calls
     52
    forwarding busy calls 52
    forwarding no answer 52
    Panasonic DBS 824
    transferred to voice mail
     81
    Samsung
    busy
     88
    call types 91
    direct 87
    direct inward dial 89, 91
    direct trunk call 88, 91
    forward all 91
    forwarding 88, 91
    message call 89, 91
    overflow 89, 91
    recall 88, 91
    ring no answer 88, 91
    Sprint
    call forwarding
     111
    call handling 97, 101
    day mode 115
    Do Not Disturb 115
    intercom (ICM) 115
    night mode 115
    ring no answer 115
    transferred 115
    WIN 36D and 36DX
    at night
     148
    during the day 147
    no answer 149
    WIN 36D and 36DXduring the day 149
    camping
    Iwatsu
    camp-on duration timer
     45
    camp-on recall 46
    Central Office See CO
    chg
    Vodavi DHS
     132
    circular hunt groups
    Comdial
     34
    classes
    Iwatsu
    programming
     44
    CO
    Iwatsu
    CO call to station to voice mail interface
     46
    station transfer of CO call 46
    Sprint
    line rings on specified telephones
     115
    codes
    dial
     15, 27, 39, 47, 54, 62, 70, 81, 91, 117, 
    122, 139, 155
    Iwatsu
    settings and letters
     45
    voice mail packet codes 46
    Samsung
    call types
     91
    Comdial 29
    integration files 39
    notification files 39
    connecting
    NEC Electra, Level I to Amanda
     49
    controlling unauthorized phone use
    AT&T Partner II
     24
    AT&T Partner Plus 10
    conversations
    Iwatsu
    direct record
     46
    Sprint
    direct record
     105
    copyright ii
    Cover Rings procedure
    AT&T Partner II
     20
    AT&T Partner Plus 6
    creating
    Comdial
    voice mail ports
     31 
    						
    							162 Telephone Switching Systems for Amanda@SOHO
    Samsung
    voice mail ports
     85
    Sprint
    voice mail ports
     96
    D
    database
    backup/restore
     94
    day calls
    WIN 36D and 36DX
     147
    day mode
    NEC Electra, Level I
     52
    Panasonic KXTD 1232
    programming
     69
    Sprint
    programming
     115
    day service, Vodavi DHS 139
    defining
    Comdial
    voice mail ports
     31
    Sprint
    voice mail ports
     96
    delayed call handling
    AT&T Partner II
     21
    AT&T Partner Plus 7
    Comdial 33
    delayed ringing
    Comdial
     33
    Sprint
    alternate day ring
     117
    dial codes 15, 27, 39, 47, 54, 62, 70, 81, 91, 117, 
    122, 139, 155
    dial tone
    Samsung
     89, 91
    DID See Direct Inward Dial
    direct
    Comdial
    login to voice mail
     39
    Iwatsu
    direct intercom call
     46
    direct record 46
    direct transfer to voice mail interface 46
    direct trunk call 46
    login to voice mail 46
    Samsung
    calls
     87, 91
    direct inward dial 89, 91
    direct trunk call 88, 91
    Sprint
    direct record
     105
    Direct Inward Dial
    Samsung
     89, 91
    direct ringing
    Comdial
     32
    direct transfer to voice mailbox
    AT&T Partner II
     25
    AT&T Partner Plus 11
    disconnect
    Iwatsu
    disconnect tone
     46
    port disconnect signal type 46
    port pre-disconnect signal 45
    Panasonic KXTD 1232
    tone
     67
    Samsung
    signal
     84, 90
    disconnect digit
    Vodavi DHS
     132
    disconnect signals
    NEC Electra, Level I
     52
    DND See Do Not Disturb
    Do Not Disturb
    AT&T Partner II
     20, 26
    button feature 26
    AT&T Partner Plus 6, 12
    button feature 12
    Iwatsu
    voice mail call to DND station to voice mail in-
    terface
     46
    voice mail call to station DND to voice mail in-
    terface
     46
    Panasonic KXTD 1232
    tone
     67
    Samsung
    turning off
     90, 91
    Sprint
    programming
     115
    turning off 105
    DTMF
    Iwatsu
    port speed
     45
    NEC Electra, Level I 52
    Panasonic KXTD 1232
    disconnect
     67
    Do Not Disturb 67
    ring back tone 67
    ring on transfer 67
    transfer 67
    Samsung
    busy tone
     90, 91
    data forwarded 90
    dial tone 89, 91
    disconnect signal 90
    headset answer tone 90, 91
    ring back tone 90, 91
    separator digit 90
    speaker answer tone 90, 91
    Sprint
    music on hold
     103
    no ring transfer 103
    ring back 103
    transfer tone 103
    Dual Tone Multi Frequency See DTMF 
    						
    All Amanda manuals Comments (0)

    Related Manuals for Amanda Telephone Switches Instructions Manual