Amanda Telephone Switches Instructions Manual
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Telephone Switching Systems for Am AndA@SOHO Version 3.xx Switching Guide: 7/01 Edition
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ii Telelphone Switching Systems for Amanda@SOHO Copyright and Trademark Notices Copyright 1992–2001 The Amanda Company, Inc. All Rights Reserved. This guide and the software described herein are copyrighted with all rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means without the prior written permission of The Amanda Company, Inc. Amanda and Amanda@ are registered trademarks and sales...
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iii Fraudulent Usage Advisory Although the Amanda software is designed to resist fraudulent usage, including unauthorized access to a long distance network, no product, including the Amanda software, is able to prevent such unauthorized usage. The Amanda software is likewise unable to prevent such uses as may constitute an invasion of privacy or other tort. THE AMANDA COMPANY MAKES NO EXPRESS OR IMPLIED WARRANTY AGAINST UNLAWFUL OR UNAUTHORIZED USE OF YOUR AMANDA SYSTEM OR ITS CAPABILITIES AND...
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iv Telelphone Switching Systems for Amanda@SOHO
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Contents Copyright and Trademark Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Limited Warranty on Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Fraudulent Usage Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1: Introducing the Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using a PBX...
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vi Telephone Switching Systems for Amanda@SOHO Using the Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Notification and Integration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Chapter 4: Programming the Comdial Unisyn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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vii Forwarding Calls to Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Notification and Integration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Chapter 9: Programming Panasonic DBS 824 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using the...
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viii Telephone Switching Systems for Amanda@SOHO Speed-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Using Amanda as a Backup Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Switching between Day and Night Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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Chapter 1:
Introducing the Switches
Using a PBX with Amanda
Amanda@SOHO works with the following telephone switching systems.
Telephone Switching Systems
PBXNumber
AT&T Partner Plus110
AT&T Partner 2111
Comdial DSU/Unisyn
2-digit extension plan
3-digit extension plan
121
122
Inter-Tel GMX 12/24140
Iwatsu Adix 8/24 (S/M Series)150
Iwatsu Adix 16/48151
NEC Electra, Level I (release 2.00+)170
NEC Electra II (release 3.00+)171
Panasonic KXTD 1232191
Panasonic DBS192
Samsung DCS 2.2/Compact220...
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2 Telephone Switchings Systems for Amanda@SOHO Each chapter in this guide covers either one telephone switching system or one manufacturer. For some manufacturers that have more than one switching system listed, each system has its own chapter because the programming is different. These chapters offer the information needed to program a new system with voice mail. It does not cover other aspects of programming the system. Nor does it prescribe corrections to make to previously programmed systems....