Amanda Telephone Switches Instructions Manual

							Chapter 10:
Programming the Samsung DCS 2.2/
Compact
Getting Started
You can program the Samsung DCS 2.2/Compact from any LCD 12B or 24B keyset.
To begin programming:
1. Press TRSF.
The display shows:
2. Dial 800 as in the following:
The display shows:
3. Dial the passcode. The default passcode is 4321.
The display shows:
4. Press the up arrow once to change from Disable Tenant to Enable Tenant.
The display shows:
5. Press TRSF to redisplay the date and time.
Now you can begin programming. Follow the directions for programming 207 or 726 
by dialing 207 or 726.PROGRAMMING MODE
ENTER PGM ID: 
PROGRAMMING MODE
ENTER PGM ID: 800
ENABLE TECH. PROG
PASSCODE:
ENABLE TECH. PROG
DISABLE TENANT: 1
ENABLE TECH. PROG
ENABLE TENANT: 1 
						

							84 Telephone Switching Systems for Amanda@SOHO
Using the Keys on the Telephone
The following figure shows the special key functions.
Programming MMC: 207
You use MMC: 207 to create a VM/AA (Voice Mail/Automated Attendant) port. Because 
you must program MMC: 207 for each Amanda port, you will perform the following steps 
from 1 to 4 times.
VM/AA ports receive the digits designated in MMC 726 VM/AA Options and also 
receive a true disconnect signal when a call is completed. Only SLI (Subscribers Line 
Interface) boards, not key daughterboards, support the disconnect signal. Do not make 
VM/AA ports data. If they are data, they become single-line ports and stop voice mail 
integration. VM/AA ports are protected against tones.
    LEFT
SOFT KEY    RIGHT
SOFT KEYSCROLL
*
7PRS
4GHI
1
0OPER
8TUV
5JKL
2ABC
#
9WXY
6MNO
3DEFVOL
SPK
HOLD
TRSF
ANS/
  RLSDOWN
UP
DIAL PAD ABCDEF 
						

							Chapter 10: Programming the Samsung DCS 2.2/Compact 85
When programming MMC: 207, you use the following program keys:
To create a VM/AA port:
1. Press TRSF then dial 207.
The display shows a station number, followed by VMAA PORT and the default value 
NORMAL PORT:
2. Do one of the following:
 Dial station number (for example, 209).
OR
 Press UP or DOWN to select a station number. Then press the RIGHT soft key to 
move the cursor to NORMAL PORT:
If you picked station 209 (as in the example), the display would show:
3. Do one of the following:
 Dial 1 for VMAA PORT.
OR
 Press UP or DOWN to select VMAA PORT. Then press the RIGHT soft key:
If you picked station 209 (as in the example), the display would show:
PurposeKey
Scroll through a set of optionsUP and DOWN Arrows
Enter selectionKeypad
Move cursor right and leftRIGHT and LEFT Softkeys
Move cursor from top to bottom line on 
display (or vice versa)RIGHT and LEFT Softkeys
Store data and advance to next MMCSPK
Clear entryHOLD
Select ALLANS/RLS
Store and exitTRSF
[209] VMAA PORT
NORMAL PORT
[209] VMAA PORT
N
ORMAL PORT
[209] VMAA PORT
V
MAA PORT 
						

							86 Telephone Switching Systems for Amanda@SOHO
4. Do one of the following:
 Press TRSF to store and exit.
OR
 Press SPK to store and advance to the next MMC.
Programming MMC: 726
You use MMC: 726 to set a series of VM/AA Options. There are eight main options for 
programming and several sub-options. Many of them are YES/NO. Others require a few 
numbers or letters of the alphabet. While you use the default settings in almost all cases, it 
is best to check that the settings are the ones they are supposed to be.
When programming MMC: 726, you use the following program keys:
To set VM/AA options:
1. Press TRSF then dial 726.
The display shows the EXT for DN1 option and its default setting YES:
2. If the setting is as shown above:
a. Press UP to go to the next option. 
b. Go on to the next numbered step.
If the setting is not as shown above:
a. Press the RIGHT softkey to move the cursor to the bottom line of the display.
b. Press UP or DOWN to change NO to YES.
c. Press the RIGHT softkey to move the cursor to the top line of the display. 
PurposeKey
Scroll through a set of optionsUP and DOWN arrows
Enter selectionKeypad
Move cursor right and leftRIGHT and LEFT Softkeys
Move cursor from top to bottom line on 
display (or vice versa)RIGHT and LEFT Softkeys
Store data and advance to next MMCSPK
Clear entryHOLD
Store and exitTRSF
Inputs the letter AA
Inputs the letter BB
Inputs the letter CC
E
XT FOR DN1
YES 
						

							Chapter 10: Programming the Samsung DCS 2.2/Compact 87
d. Press UP to go to the next option.
e. Go on to the next numbered step.
2. The display shows:
Follow the directions given in step 1, depending on whether the setting is as shown or 
not as shown.
3. The display shows:
Follow the directions given in step 1, depending on whether the setting is as shown or 
not as shown.
4. The display shows:
Follow the directions given in step 1, depending on whether the setting is as shown or 
not as shown.
5. The display shows:
Follow the directions given in step 1, depending on whether the setting is as shown or 
not as shown.
6. The display shows:
If the setting is as shown above:
a. Press UP to go to the next option. 
b. Go on to step 7.
If the setting is not as shown above:
a. Press the RIGHT softkey to move the cursor to the bottom line of the display.
b. Press C. 
c. Press UP to go to the next option.
d. Go on to step 7.
7. The display shows:T
RK FOR DN1
YES
E
XT FOR DN2
NO
T
RK FOR DN2
NO
S
EPARATOR
NO
D
ISCONECT SIGNAL
C
C
ALL TYPE ID
DIRECT CALL:* 
						

							88 Telephone Switching Systems for Amanda@SOHO
If the setting is as shown above:
a. Press the RIGHT softkey to move the cursor to the bottom line of the display.
b. Go on to step 8.
If the setting is not as shown above:
a. Press the RIGHT softkey to move the cursor to the bottom line of the display.
b. Press *. 
c. Go on to step 8.
8. Press UP for the next option.
The display shows:
9. If # is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press #.
10. Press UP for the next option.
The display shows:
11. If # is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press #.
12. Press UP for the next option.
The display shows:
13. If # is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press #.
14. Press UP for the next option.
The display shows:
15. If # is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press #.
16. Press UP for the next option.
The display shows:C
ALL TYPE ID
ALL FWD CALL:#
C
ALL TYPE ID
BSY FWD CALL:#
C
ALL TYPE ID
NOA FWD CALL:#
C
ALL TYPE ID
RECALL:#
C
ALL TYPE ID
DIR TRK CALL:6 
						

							Chapter 10: Programming the Samsung DCS 2.2/Compact 89
17. If 6 is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press 6.
18. Press UP for the next option.
The display shows:
19. If # is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press #.
20. Press UP for the next option.
The display shows:
21. If # is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press #.
22. Press UP for the next option.
The display shows:
23. If * is not already the setting, press the RIGHT softkey to move the cursor to the bot-
tom line of the display. Then press *.
24. Press the RIGHT softkey TWICE and then press UP to go to the next option.
The display shows:
If the setting is as shown above:
a. Press the RIGHT softkey to move the cursor to the bottom line of the display.
b. Go on to step 25.
If the setting is not as shown above:
a. Press the RIGHT softkey to move the cursor to the line with the setting. 
b. Press B.
c. Press A. 
d. Go on to step 25.
N
OTE:A, B, and C are the first three keys in the bottom row of the function 
keys.
25. Rotate through the options for PROGRESS TONE ID by pressing UP.C
ALL TYPE ID
OVERFLOW:#
C
ALL TYPE ID
DID CALL:#
C
ALL TYPE ID
MESSAGE CALL:*
P
ROGRESS TONE ID
DIAL TONE:BA 
						

							90 Telephone Switching Systems for Amanda@SOHO
They should be as displayed below:
26. Do one of the following:
 Press TRSF to store and exit.
OR
 Press SPK to store and advance to the next MMC.PROGRESS TONE ID
BUSY TONE:4
PROGRESS TONE ID
RINGBACK TONE:5
PROGRESS TONE ID
DND NO MORE:6
PROGRESS TONE ID
HDSET ANSWER:3
PROGRESS TONE ID
SPKER ANSWER:3
MMC: 726 VM/AA Options
Option
What to Use 
for Amanda
Description
EXT FOR DN1
(option 0)YESYES or NO. Determines whether the switch forwards DTMF informa-
tion to the VM/AA port about the station that is calling the VM/AA 
port station.
TRK FOR DN1
(option 1)YESYES or NO. Determines whether the switch forwards DTMF informa-
tion to the VM/AA port about the trunk that is calling the VM/AA port 
station.
EXT FOR DN2
(option 2)NOYES or NO. Determines whether the switch forwards DTMF informa-
tion to the VM/AA port about the station that is calling another station.
TRK FOR DN2
(option 3)NOYES or NO. Determines whether the switch forwards DTMF informa-
tion to the VM/AA port about the station that is calling another station. 
SEPERATOR
(option 4)NOYES or NO. Determines whether the separator digit is sent between 
the DN1 and DN2 information. (YES is used only when all the preced-
ing options are YES.)
DISCONECT SIGNAL
(option 5)C0-9, A-C. Provides the digits in the signal that is sent when the calling 
station or CO line hangs up. 
						

							Chapter 10: Programming the Samsung DCS 2.2/Compact 91
Notification and Integration Files
For each telephone switching system, Amanda@SOHO stores files with notification, dial 
code, and integration information. When you select a telephone switching system, 
Amanda knows which files to use for your switch. The files contain:
 The tokens that turn the message waiting light on are in c:\amanda\pbx.db\220.on.
This file contains the tokens “,41,%E”.
CALL TYPE ID
(option 6)
*
#
#
#
#
6
#
#
*
Offers several VM/AA options that allow you to customize the voice 
mail/switch interaction.
DIRECT CALL Indicates that the call originates from anoth-
er station in the system. Use * for Amanda.
ALL FWD CALL Indicates that the call was forwarded to the 
VM/AA port from a station with CALL 
FORWARD ALL set. Use # for Amanda.
BSY FWD CALL Indicates that the call was forwarded to the 
VM/AA port from a station with CALL 
FORWARD BUSY set. Use # for Amanda.
NOA FWD CALL Indicates that the call was forwarded to the 
VM/AA port from a station with CALL 
FORWARD NO ANSWER set. Use # for 
Amanda.
RECALL Indicates that a call is recalling the VM/AA 
port after being transferred and not an-
swered. Use # for Amanda.
DIR TRK CALL Indicates that a CO call has gone directly to 
VM/AA (for example, from a trunk line). 
Use 6 for Amanda.
OVERFLOW Indicates that a call has OVERFLOWED to 
the VM/AA port from a station group. Use 
# for Amanda.
DID CALL Indicates that a DID call has called the VM/
AA port. Use # for Amanda.
MESSAGE CALL Indicates that a message button or message 
reply feature code has been used to call the 
VM/AA port. Use * for Amanda.
CALL PROGRESS 
TONES
(option 7)
BA
4
5
6
3
3
0-9. A-C. Indicates what DTMF digits can be sent instead of normal 
system tones. Use BA for Amanda.
Tone: Default:
DIAL TONE BA
BUSY TONE 4
RNGBACK TONE 5
DND NO MORE 6
HDSET ANSWER 3
SPKER ANSWER 2 (use 3 for Amanda)
MMC: 726 VM/AA Options (Continued)
Option
What to Use 
for Amanda
Description 
						

							92 Telephone Switching Systems for Amanda@SOHO
 The tokens that turn the message waiting light off are in 
c:\amanda\pbx.db\220.off.
This file contains the tokens “,42,%E”.
 The dial codes and integration strings used by the switch are in 
c:\amanda\pbx.db\220.pbx.
This file contains the following lines:
Samsung DCS 2.2/Compact
####################################################
# Samsung DCS                                      #
####################################################
dl_dtwait F-         # Dial code to put a caller on transfer hold         :
dl_ndtret -          # Dial code to use when there is no transfer dialtone:
dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
dl_bsyret F-         # Dial code to return to caller when there is a Busy :
dl_hupret F-         # Dial code to use after a call screening reject     :
dl_connect H         # Dial code to connect the caller to the extension   :
tmo_dtwait 0         # Number of seconds to wait for dialtone detection   :
flashtm 55           # Number of 1/100 seconds to use for Flash time      :
dt_answer            # Which DTMF tone to listen to for answer detection  :
dt_hangup C          # Which DTMF tone to listen to for hangup detection  :
dl_prefix            # What to dial BEFORE dialing the User ID extension  :
dl_suffix H          # What to dial AFTER dialing the User ID extension   :
dl_init              # What to dial when the system first starts up       :
dl_stop              # What to dial when the system performs a shutdown   :
dl_pickup            # What to dial when a port goes off-hook             :
dl_conference        # What to dial to create/record a conference call    :
integration 10 ‘#rr’
integration 10 ‘#rrr’
integration 10 ‘*ee’
integration 10 ‘*eee’
integration 10 ‘6tt’
integration 10 ‘6ttt’
integration 10 ‘8ii’
integration 10 ‘8iii’