Amanda Telephone Switches Instructions Manual

Chapter 9:
Programming Panasonic DBS 824
Getting Started
Connect the Amphenol cable from the KSU to the punch down block. Cross connect the 
system wire runs to the station wire runs or to modular RJ-11 connectors.
Use a single-line telephone adaptor (SLTA) to support up to four analog telephones. 
Requires one digital port per analog port.
You can program the Panasonic 834 from up to four telephones so long as the attendant 
display telephone. A telephone that is connected to extension port1 with an...

74 Telephone Switching Systems for Amanda@SOHO
Using the Telephone
The following diagram shows you where the keys are on the Panasonic telephone.
The CONF key resets an entry to its default s
Key Programming Use
CONF Resets entry to its default settings.
FLASH Stores your entry and moves backward (decrements 
port number in the same address or decrements pro-
gram address number).
HOLD Stores your entry and moves forward (increments 
port number in the same address or increments pro-
gram address...

Chapter 9: Programming Panasonic DBS 824 75
Programming the Hunt Group
The hunt group is terminal. In a terminal hunt group, the hunt begins with the pilot 
number, and moves sequentially through the extensions in the hunt group. If all the 
extensions are busy, the call camps onto the hunt group and waits for an extension to 
become idle.
To program the hunt group:
1. Start programming as explained in “Getting Started” on page 73.
2. Press the FF4 key.
3. Dial 3#.
4. Enter the number for this hunt group...

76 Telephone Switching Systems for Amanda@SOHO
Using Third-Party Voice Mail
You need to program this telephone switching system to use third-party voice mail. On the 
Panasonic 824 DBS, this is equivalent to setting the terminal type to 10.
To use third-party voice mail:
1. Press the FF3 key.
2. Dial #2#10#.
3. Press the HOLD key.
Programming Call Forwarding
The Call Forward—No Answer Timer determines how long an unanswered call rings 
before it is sent to a secondary destination.
To set call forward on...

Chapter 9: Programming Panasonic DBS 824 77
NOTE:You may need to be aware what hunt group is associated automatically 
with extensions in CPC-S and CPC-M software. In the following proce-
dure, you use the extension that corresponds to the voice mail hunt group.
To program which extensions receive incoming calls during the day:
1. Press the FF4 key.
2. Dial 1#.
3. Dial the extension number (extensions range from 23 to 26 for CPC-S and from 31 to 
34 for CPC-M).
Use the extension that corresponds to the...

78 Telephone Switching Systems for Amanda@SOHO
To clear the second attendant:
1. Press the FF1 key.
2. Dial 2#1#22#.
3. Press the CONF key.
4. Press the HOLD key.
To clear the third attendant:
1. Press the FF1 key.
2. Dial 2#1#23#.
3. Press the CONF key.
4. Press the HOLD key.
To clear the fourth attendant:
1. Press the FF1 key.
2. Dial 2#1#24#.
3. Press the CONF key.
4. Press the HOLD key.
To program which extensions receive incoming calls during the night:
1. Press the FF4 key.
2. Dial 2#.
3. Dial the...

Chapter 9: Programming Panasonic DBS 824 79
To program when Night mode starts:
1. Press the FF1 key.
2. Dial 3#1#.
3. Type the time at which Day mode starts using the format HHMM (two digits for the 
hour and two digits for the minutes). Also use the 24-hour clock.
For example 8 a.m For example, 8:05 
A.M. is 0805 and 8:30 P.M. is 2030.
4. Press the HOLD key.
Programming Each Telephone
To Use Answer Supervision
This feature allows the Panasonic 824 DBS to send an answer signal to third-party voice 
mail...

80 Telephone Switching Systems for Amanda@SOHO
5. Enter the extension number.
6. Enter the extension number again.
7. Press the HOLD key.
8. Press the ON/OFF key.
9. Repeat steps 1 through 8 on each user’s telephone.
To Use a Voice Mail Message Key
You should program a voice mail message key from every system (not single-line) 
telephone. The message key lights up when a message is waiting and when pressed will 
send “8xxx” (where xxx is the telephone’s extension number) to voice mail for a direct...

Chapter 9: Programming Panasonic DBS 824 81
To Use a Voice Mail Transfer Key
Programming a transfer key allows the users at that extension to forward a caller directly 
to voice mail without inband signalling. The extension call will go to the Company 
Greeting mailbox (usually 990).
To program a transfer key:
1. Press the ON/OFF key.
2. Press the PROG key.
3. Press an FF key that is non-CO and has a light.
4. Press the CONF key.
5. Press the AUTO key.
6. Press the AUTO key again.
7. Dial the voice mail...

82 Telephone Switching Systems for Amanda@SOHO
This file contains the following lines:
####################################################
# Panasonic DBS 824                                #
####################################################
dl_dtwait F-         # Dial code to put a caller on transfer hold         :
dl_ndtret -          # Dial code to use when there is no transfer dialtone:
dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
dl_bsyret F-         # Dial code to...