Amanda Telephone Switches Instructions Manual

Chapter 11: Programming the Sprint Protegé CTX 103
The Call Handling menu reappears.
9. Select Category 4.
The Call Handling - Category 4 menu screen appears. 
10. If you want to allow answering machine emulation, set it to Y for Yes.
11. You can also set the sounds heard by a caller on No Ring Transfer, Transfer, and 
Recall as Music on Hold (MOH) or Ringback Tone. If there is no MOH on the sys-
tem, you may prefer that the caller hears ringback instead of silence when they are 
transferred by the auto...

104 Telephone Switching Systems for Amanda@SOHO
Displaying the Name VMAIL on a Notification
To have telephones display VMAIL on a notification:
1. From the Database Programming menu, select Resource then press Enter. 
The Resource menu appears. 
2. Select User Names then press Enter.
The Resource - User Names screen appears.
3. Enter the name VMAIL 1 as the name for the extension of the first voice mail port, 
VMAIL 2 as the name of the extension for the second voice mail port and so on until 
all the...

Chapter 11: Programming the Sprint Protegé CTX 105
Programming Buttons
To make voice mail easier to use, you should program the buttons on each telephone. You 
must first decide the physical location on each telephone of each button you wish to 
represent the following features. (See the diagrams below.)
You need the following buttons:
N
OTE:To program the buttons, it is best that the telephone that you are program-
ming is plugged in and live on the system. The SEND will NOT work if 
the KSU does not...

106 Telephone Switching Systems for Amanda@SOHO
To program the buttons:
1. From the Database Programming menu, select Feature Key then press Enter. 

Chapter 11: Programming the Sprint Protegé CTX 107
The Feature Key menu appears. 
2. Select Ext Feature Key Programming then press Enter. 
3. Enter the extension directory number of the telephone to be programmed. (For exam-
ple, 201).
The screen indicates the type of telephone it sees as the Current Type.
4. Press Enter.
5. If the system saw the wrong telephone, exit this section of programming, unplug and 
replug the telephone and try again.
6. You now see a display of the individual buttons as shown...

108 Telephone Switching Systems for Amanda@SOHO 

Chapter 11: Programming the Sprint Protegé CTX 109
You can program the buttons as you see fit as to their physical location on the tele-
phone.
7. Select the button to be the DND button then press Enter.
The Function menu appears.
8. Select Feature Key then press Enter.
9. Select FTR Access Key then press Enter. 

110 Telephone Switching Systems for Amanda@SOHO
The code line appears at the bottom of the screen.
10. The F needed for the code is already entered for you. Add the numeric part (the num-
ber 4) then press Enter.
11. Select the button to be the MSG button then press Enter.
12. For the Function, select Feature Key then press Enter.
13. Select FTR Access Key then press Enter.
The code line appears at the bottom of the screen. 
14. The F needed for the code is already entered for you. Add the numeric part...

Chapter 11: Programming the Sprint Protegé CTX 111
30. You must now send the programmed information to the KSU for it to work.
31. Press F4 to send.
32. Select ALL then press Enter.
The Send of ALL will take approximately 5 minutes.
N
OTE:At this point telephones with mailboxes already set up could manually 
forward their telephones back to the integrated hunt group 430 and it 
would work. It is preferable to set up automatic forwarding.
Setting Up Call Forwarding
To set up automatic call forwarding to...

112 Telephone Switching Systems for Amanda@SOHO
The Extension Application - System Preset Forward Path screen appears. 
4. Select the Path No. 1 row.
5. Press Enter in the Path Name column.
6. Type VMAIL as the path name then press Enter.
7. Press the right arrow until you reach the Point 1 column then press Enter.
8. Type 430 then press Enter. (This is the integrated VM hunt group pilot number.)
9. Press Escape to exit. Press Y for Yes to confirm. Press Y for Yes to save your 
changes. Also press Y for...