Active Voice Repartee User Guide

							65s
You can use quick message actions while
listening to a message. For example,
enter 3 4# to repeat the message.
After accessing your mailbox, you can
use the shor tcuts for specific tasks.
A shortcut is your personal ID + your
security code + a number sequence of
menu options. For example, to turn on
call transfer, enter your personal ID +
your security code + 
.
A diagram of the voice messaging
system’s menu options is on page 70.
Using quick message
actions and shortcuts 
						

							66REPARTEE USER GUIDEs
Quick message actions
While listening to a message, enter 3 to
hear a menu of quick message actions.
After you have learned the quick action
numbers, you can enter a number right
away to take action. Except as noted,
these actions are available for both new
and old messages.
After using a quick message action, you
can continue with the next part of the
conversation or take more action on a
message. For example, you can: 
• Enter 3 4 to reply to a message, then
3 5 to check the next message.
• Enter 3 9 to redirect a message. After
you finish redirecting the message,
you can enter 3 4 to reply to the orig-
inal sender. After you reply, you can
enter 3 6 to delete the message.When you exit the quick message actions, the system saves your message as an
old message. The system also saves your message as old when you enter 3 5 to
check the next message. 
TASK SHORTCUT
Reply
Check the next message 
Delete 
Archive 
Hear when the message was sent   
Redirect   
Save as new (new messages only)   
Repeat the message
Exit quickly, if you are using a touchtone phone   
						

							67USING QUICK MESSAGE ACTIONS AND SHORTCUTSs
E-Mail Integration package*
While listening to an e-mail message, appointment, or task, enter 3 3 to hear
a menu of additional options.
TASK SHORTCUT
Hear who else received the message, appointment, or task 
Accept an appointment or task  
Decline an appointment or task 
Mark a task complete  
Exit quickly 
 
* This feature may not be available at your site. 
						

							68REPARTEE USER GUIDEs
Shortcuts
Use shortcuts to accelerate your responses to the system.
Voice messaging
Enter your personal ID and security code (if required), then enter the following shortcuts to do these tasks.
TASK SHORTCUT
Check new messages
Leave a message
Review old messages
Change setup options
Switch personal greetings    
Change your standard greeting
  
Change your alternate greeting  
Change your busy greeting   
TASK SHORTCUT
Change your security code
Turn call transfer off
Turn call transfer on
Change the phone number for call transfer
Turn call screening options on or off  
Add a message group 
Edit a message group 
List your message groups 
Change your recorded name   
						

							69USING QUICK MESSAGE ACTIONS AND SHORTCUTSs
Enter your personal ID and security code (if required), then
enter the following shortcuts to do these tasks.
TASK SHORTCUT
Check new e-mail messages
Check old e-mail messages 
Turn e-mail totaling on or off  
Change your e-mail password    
Check today’s calendar or
 
hear new appointments
Check today’s tasks
   
Fax package*
Enter your personal ID and security code (if required), then
enter the following shortcuts to do these tasks.
TASK SHORTCUT
Edit your fax greeting  
Change your fax delivery    
Deliver all new faxes
  
Fax a particular e-mail message,
appointment, or task**
E-Mail Integration package*
** This feature requires the optional E-Mail Integration package. * This feature may not be available at your site. 
						

							70REPARTEE USER GUIDEs
System menus
* This feature may not be available at your site. 
Transfer Options
Change Fax Delivery* 
						

							71s
(continued)
A–Bappointments
accepting by phone  59
checking by phone  58
declining by phone  59
managing by phone  58
receiving by fax  60
Ccall holding, turning on or off  29
call managing  47
call screening
by computer  46
turning on or off  28
call tracking  48
call transfer
changing phone number  27
turning on or off  27
D
directory assistance  5
directory listing status, changing  36
E
e-mail
changing setup options  53
checking by phone  52integration options  iii, 51
password  54
receiving by fax  55
sending voice messages with  7
shortcuts  69
E-Mail Notify and Delivery  51
E-Mail Reader  51
F
fax greetings, changing  43
fax mail settings  40
fax number, changing  42
fax setup, changing  42
fax-on-demand
about  37
sending by computer  38
faxes
changing delivery schedule  42
delivery options  40
of appointments  60
of e-mail  55
of tasks  63
receiving  40
sending by computer  38
shortcuts  69
viewing by computer  41
Index
G–Kgreetings
activate busy  25
alternate  24
busy  24
changing  25
fax  42
rerecord  25
standard  24
switching between standard and
 alternate  25
system generated  25
groups
adding or deleting members  34
changing members  34
changing name or number  34
creating  32
listing members  33
listing of  33
sending messages to  8
GroupWise E-Mail Integration
about  57
shortcuts  69
Llive record button, ViewMail  20 
						

							REPARTEE USER GUIDE72s
Mmailboxes
changing setup  23
security code  26
setup, initial  iv
menus
shortcuts  68
system diagram  70
message groups.See groups
messages
archiving by computer  19
archiving by phone  18
canceling by computer  17
canceling by phone  16
checking by computer  3
checking by phone  2
delivering to phone numbers  30
delivery schedule  30
forwarding by computer  12
group, by computer  9
group, by phone  8
leaving by phone  4
modifying by computer  15
modifying by phone  14
playback options  2
redirecting by phone  12
return receipt  5
reviewing by phone  10sending by computer  6
shortcuts  66
special delivery options  5
urgent  5
N–Oname, changing  36
P–Qpasswords, e-mail  54
PhoneBASIC  49
playback options  2
Print-to-Fax  39
R
recording conversations  20
rotary phone
using with e-mail passwords  54
using with the voice messaging system  ii
S
screening.  See call screening
shortcuts
about  65
e-mail  69
fax  69
quick message actions  66
voice messaging  68
T– Utasks
accepting by phone  62
checking by phone  61
declining by phone  62
marking as complete by phone  61
receiving by fax  63
TeLANophy
about  iii
archiving messages  19
call log  48
canceling messages  17
changing messages  15
checking messages  3
contact list  48
forwarding messages  12
group messages  9
help options  iii
managing calls  47
modifying messages  15
PhoneBASIC  49
PIM integration  48
Print-to-Fax  39
recording conversations  20
redirecting messages  12
reviewing messages  11
screening calls  46
sending faxes  38
sending messages  6 
						

							73s
setup  iv
TAPI- or TSAPI-compliant system
options  47
tracking calls  48
ViewCall Plus  iii, 45
ViewFax  iii, 37
ViewMail  iii, 6
ViewMail for Microsoft Messaging  iii, 6
transfer. See call transfer
V– ZViewCall Plus.See TeLANophy
ViewFax.See TeLANophy
ViewMail.See TeLANophy
ViewMail for Microsoft
Messaging.See TeLANophy 
						

							Notes