Active Voice Repartee User Guide
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55USING E-MAIL INTEGRATIONs Receiving e-mail by fax With the optional fax package, you can deliver your e-mail messages to any fax machine. You can receive a fax of: • A particular e-mail message. • All new fax and e-mail messages plus their text attachments. You can receive your e-mail messages at your usual fax machine. If you want to deliver your messages to a different fax machine, just enter the fax phone number. To fax a particular e-mail message 1Follow the steps to check e-mail messages by phone (see page 52). 2When offered the message you want, enter 1. 3If you want to reply, enter 1. Otherwise, enter 2. 4When asked if you want to fax the message, enter 1. 5To deliver the fax to your usual fax machine, enter 1. Or to use a different fax machine, enter 2. Then enter the fax number. 6EnterQwhen you are finished. Then enter 2 to send the fax. To fax your messages 1Access your mailbox (see inside front cover) and then immediately enter 4 5. 2Enter 1 to confirm delivery. 3To deliver the fax to your usual fax machine, enter 1. Or to use a dif- ferent fax machine, enter 2. Enter the digits of the phone number. EnterQwhen you are finished. Enter 2 to send the fax.
57s If you are using the Novell GroupWise E-Mail Integration, you can access your appointments and tasks by phone. You can handle all of your tasks, appointments, voice messages, faxes, and e-mail messages through your e-mail inbox. You need a sound device to listen to your voice messages and a fax viewer to read your faxes. If you want, ask your system manager to set the system to forward all of your messages to your e-mail inbox. Or, you can receive a notice in your e-mail inbox when you have new messages waiting. Managing GroupWise appointments and tasks
58REPARTEE USER GUIDEs Managing your appointments If your calendar is available on your e-mail system, you can manage your appointments by phone. For example, you can: • Check your appointments for today or another day. • Accept or decline new appointments. • Hear who else received a request to attend an appointment. • With the optional fax package, receive a fax of your appointments.Checking appointments along with new messages The system tells you about your appointments after offering new messages. When checking appointments, you hear the time stamp, which indicates the time and day the appointment begins. To check your appointments 1Access your mailbox (see inside front cover). 2Check your new messages. 3Enter 1 when asked to check today’s calendar. Otherwise, enter 2. 4Enter 1 when asked to check a different day’s calendar and then choose the date that you want to check. Otherwise, enter 2. SEE ALSO Managing your tasks .................................... 61
59MANAGING GROUPWISE APPOINTMENTS AND TASKSs When asked if you would like to accept an appointment, you can enter 2 and the system offers the request again the next time you check your calendar. To prevent the system from offering the request for an appointment again, decline or accept it. Declining or accepting new appointments SEE ALSO Declining or accepting your new tasks ............................................................... 62 To decline or accept a new appointment 1Access your mailbox (see inside front acover). 2Check your new messages. 3When asked to check today’s calendar, enter 2. 4When asked to check your new appointments, enter 1. 5When listening to a new appoint- ment, enter 3 3 6 to decline it. Or after listening to the new appoint- ment, enter 1 to accept it. TIP To hear who else was asked to attend the appointment, enter 3 3 4 while listening to the appointment.
60REPARTEE USER GUIDEs Receiving a fax of your appointments If you are using the optional fax package, you can request a fax of each appoint- ment scheduled for today or any other date. Additionally, when you fax all of your e-mail and fax messages, you receive: • All appointments scheduled for a particular day. • All new appointments you need to accept or decline.To receive a fax of your appointments 1Follow the steps to check appointments (see page 58). 2When offered the appointment you want, enter 1. 3When asked to fax the appointment, enter 1. 4To deliver the fax to your usual fax machine, enter 1. Or to use a different fax machine, enter 2 and enter the fax phone number. 5EnterQwhen you are finished. Then enter 2 to send the fax. To receive a fax of your messages 1Access your mailbox (see inside front cover) and then immediately enter 4 5. 2Enter 1 to confirm delivery. 3To deliver the fax to your usual fax machine, enter 1. Or to use a different fax machine, enter 2 and enter the fax phone number. 4EnterQwhen you are finished. Then enter 2 to send the fax.
61MANAGING GROUPWISE APPOINTMENTS AND TASKSs If your tasks are available on your e-mail system, you can access them by phone. For example, you can: • Check incomplete tasks. • Decline or accept new tasks. • Mark a task complete. • Hear which tasks you have completed. • Hear who is assigned to a task. • With the optional fax package, receive a fax of your tasks. TIP To hear who else was assigned to a task, enter 3 3 4 while listening to the task. Managing your tasks Checking incomplete tasks You can check your incomplete tasks after you check new messages and appointments. You hear about an in- complete task beginning on the task’s start date. You can hear about tasks you have marked complete when you review mes- sages that you have recently listened to or that you have archived. To check incomplete tasks 1Access your mailbox (see inside front cover). 2Check your new messages. 3Enter 1 to check your incomplete tasks. To mark a task complete 1Follow the steps to check your tasks. 2After hearing about a task, enter 1 to mark it complete. To check tasks you marked complete today 1Access your mailbox (see inside front cover). 2When asked to review old messages, enter 1. 3When asked to check tasks you have marked complete today, enter 1. SEE ALSO Managing your appointments .................... 58
62REPARTEE USER GUIDEs When asked if you would like to accept a task, you can enter 2 and the system offers the request again the next time you check your tasks. To prevent the system from offering the request for a task again, decline or accept it.To decline or accept a task 1Call the system. Enter your personal ID and security code. 2Check new messages. To listen to a message, enter 1 for Yes. Otherwise, enter 2 for No. 3When asked to check new tasks, enter 1. 4When offered the task you want to decline or accept, enter 1. 5While listening to the task, enter 3 3 6 to decline it. Or after hearing about the task, enter 1 to accept it. Declining or accepting your new tasks SEE ALSO Declining or accepting new appointments ............................................... 57
63MANAGING GROUPWISE APPOINTMENTS AND TASKSs Receiving a fax of your tasks If you are using the optional fax package, you can receive a fax of a particular task. Additionally, when you fax all your messages, you receive: • A list of your incomplete tasks. • A list of any new tasks to decline or accept. • A list of the tasks that you marked complete for today.To receive a fax of a particular task 1Follow the steps to manage your tasks (see page 61). 2When offered the task you want, enter 1. 3When asked to fax the task, enter 1. 4To deliver the fax to your usual fax machine, enter 1. Or to use a different fax machine, enter 2. Enter the fax phone number. 5EnterQwhen you are finished. Then enter 2 to send the fax. To receive a fax of your messages 1Access your mailbox (see inside front cover) and then immediately enter 4 5. 2Enter 1 to confirm delivery. 3To deliver the fax to your usual fax machine, enter 1. Or to use a different fax machine, enter 2 and enter the fax phone number. 4EnterQwhen you are finished. Then enter 2 to send the fax.