Active Voice Repartee User Guide
Have a look at the manual Active Voice Repartee User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 4 Active Voice manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
35CHANGING YOUR MAILBOX SETUPs To change a group name or number by phone 1Access your mailbox (see inside front cover). 2When asked to access your setup options, enter 1. 3When asked to change your groups, enter 1. 4Enter 2 to avoid creating a new group. 5When asked to edit a group, enter 1. 6Follow the system instructions to choose a group.7Enter 2 until you hear the name of the group that you want to change, then enter 1. 8Enter 1 to change the group name or group number. Otherwise, enter 2. 9Enter 1 to change the group’s recorded name. Otherwise, enter 2.
36REPARTEE USER GUIDEs Changing your recorded and spelled names The system uses your recorded name to identify both you and your messages to other callers. You can change your recorded name only by phone. If your phone keypad has letters, you also can spell your name for the system. The system uses your spelled name for the directory. Callers can enter the first letters of your name to locate you in the directory. You can remove yourself from automatic directory assistance so that callers can- not learn your extension number. To add or remove your name from automatic directory assistance, enter 1 when asked to change your directory listing status after changing your recorded name (see step 5).To change your recorded name 1Access your mailbox (see inside front cover). 2When asked to access your setup options, enter 1. 3When asked to change your personal options, enter 1. 4Enter 2 to avoid changing your security code. 5Enter 1 to change your recorded name. 6Follow the system instructions to record your name. To change your spelled name 1Access your mailbox (see inside front cover). 2When asked to access your setup options, enter 1. 3When asked to change your personal options, enter 1. 4Enter 2 to avoid changing your security code. 5Enter 2 to avoid changing your recorded name. 6Enter 1 to change your spelled name. 7Follow the system instructions to change your spelled name.
37s If your voice messaging system includes the optional fax package, you have access to fax mail and fax-on-demand. If you are also using TeLANophy, ViewFax may also be available. ViewFax You can send, receive, and redirect faxes from your computer. Fax mail Faxes are stored in your mailbox with your other messages. Callers can record a short message to accompany each fax they send. Faxes can be forwarded from your mailbox to a fax machine by using any phone. Sending and receiving faxes Fax-on-demand Callers can request documents from a fax library and have those documents faxed to them. You can also use fax-on-demand to fax documents to your customers and business contacts. With ViewFax, you can use Fax Library Express to send your customers faxes from your computer. Consult your system manager to find out if a fax library is set up on your system.
38sREPARTEE USER GUIDE Sending faxes by computer ViewFax You can send faxes, view faxes, and forward faxes from your computer with the ViewFax TeLANophy application. ViewFax works from within ViewMail or ViewMail for Microsoft Messaging to display a document before you fax it, or to forward a fax you receive. ViewFax converts the document to a TIFF (tag image file format) graphics image and displays it on the screen. Fax Library Express lets you send fax-on- demand documents from your computer. To use Fax Library Express, see ViewFax online Help: “Fax Library Express dialog box.” SEE ALSO Online Help: ViewFax, Addressing and sending a fax For redirecting a fax For recording an introduction to a redirected fax
39SENDING AND RECEIVING FAXESs Print-to-fax Use the print-to-fax feature to fax documents to other subscribers, groups, personal database contacts, or other recipients. To send a fax by computer 1From a Windows-based program, open the document you want to fax. Use only a program that prints to a network printer, such as a word- processing, graphics, or database program. 2From the File menu, click “Print,” and then select “Print-to-Fax Print Driver” from the list of available printers. 3Select the message recipients. 4To include a cover page, select “Send Cover.”5To create a custom cover page, click “Cover,” select the type of cover page, and then click “OK.” 6To preview the fax, click “ViewFax.” 7To send the fax, click “Send.” The fax waits in a queue and the status of the fax is displayed in your ViewMail window until it has been sent. For selecting the “Print-to-Fax Print Driver” For previewing an outgoing fax For including a cover sheet
40sREPARTEE USER GUIDE SEE ALSO Checking new messages ................................ 2 Changing message delivery options .......................................................... 30 Receiving faxes If you are using the optional fax package, your faxes are stored in your mailbox as fax messages. A fax message can have two parts: a fax document and an optional voice message annotation. Callers can record a voice annotation that you hear when you check your messages. If a fax message does not have a voice annotation, you will hear only what time the fax arrived. A fax and its voice annotation always remain together as a single fax message. When you archive a fax message, both are archived.Fax mail settings Depending on your system, you may have a separate fax number or one extension for both faxes and phone calls. Your fax mailbox can have a personal greeting. Otherwise, the system greets calls with your name or fax number. Fax delivery options The system can deliver your faxes in three ways. Standard delivery The system stores your faxes until you request them. When you check messages, the system tells you which faxes are waiting. Fully automatic delivery The system automatically delivers your faxes to a fax number that you specify in your setup options. Your system manager may have already set up this option for you. Custom delivery Other fax delivery options may be available depending on your system. Consult your system manager. To redirect a fax to another fax number, check your fax messages. Then request fax delivery and enter the new number. This changes the fax number for that delivery only. You can also request that more than one fax be delivered in the same fax delivery. The system adds its own cover sheet to each delivery bundle. The cover sheet lists which faxes are included and their page lengths.
41SENDING AND RECEIVING FAXESs ViewFax* Use ViewFax to display a fax mes- sage within ViewMail or ViewMail for Microsoft Messaging. If you click “ViewFax” within the ViewMail message, ViewFax converts the fax document to a TIFF graphics image and displays it on the screen. You can reply to faxes, archive them, save them as new messages, or re- direct them to other subscribers just like voice messages. For sending the fax to a printer * This feature may not be available at your site. For displaying the fax For skipping from one page to another within a fax
42sREPARTEE USER GUIDE If you are using fax mail, you can change your: • Fax delivery number or schedule • Personal fax mailbox greeting • Fax notification phone number Changing fax setup To change your fax delivery phone number or schedule 1Access your mailbox (see inside front cover). 2When asked to access your setup options, enter 1. 3When asked to change your transfer or delivery options, enter 1. 4Enter 2 to avoid changing call transfer. 5Enter 1 to change delivery options. 6When asked to change the delivery to your fax machine, enter 1. 7Enter 1 to turn on fax delivery or enter 2 to turn it off. 8Follow the system instructions to change the number and schedule for fax delivery. SEE ALSO Changing message delivery options .......................................................... 30
43SENDING AND RECEIVING FAXESs To change your fax greeting 1Access your mailbox (see inside front cover). 2When asked to access your setup options, enter 1. 3Enter 1 to change your greetings. 4After hearing your current personal greeting, enter 2 until you hear your fax greeting. 5Enter 1 to change your fax greeting. 6Follow the system instructions to complete the change. To change your fax notification 1Access your mailbox (see inside front cover). 2When asked to access your setup options, enter 1. 3When asked to change your transfer or delivery options, enter 1. 4Enter 1 to change the delivery options. 5Follow the system instructions to turn fax notification on or off for a delivery number.