Active Voice Repartee User Guide

							5CHECKING AND LEAVING MESSAGESs To leave an identified
subscriber message
1Call another subscriber.
2Follow the system’s instructions to
leave a personal message. If the
subscriber left you any new messages,
the system asks if you want to hear
them before you record your
message.1Access your mailbox (see inside front
cover).
2When asked to hear your new
messages, press 2. When asked to
leave any messages, press 1.
3Enter the subscriber’s extension
number. Or using your phone’s
keypad, press the lettered keys that
correspond with the first few letters
of the subscriber’s name (usually last
name).
When spelling a subscriber’s last
name, use a “wildcard” number
(typically 0 or 1) for any letter in
the last name you do not know.4Enter 2 until you hear the name of the
subscriber you want, then enter 1.
5Record your message at the beep.
6Enter
# ## #
#to start over orQto stop
recording.
To leave a message directly in a subscriber’s mailbox 
						

							6REPARTEE USER GUIDEs
Sending a message by computer
Depending on the optional TeLANophy
applications on your system, you can
use ViewMail, ViewMail for Microsoft
Messaging, or GroupWise integration
to send voice messages by computer. 
To send a message
by computer
1If you are using ViewMail, click
“Send.” If you are using ViewMail for
Microsoft Messaging, click “New
voice message.”
2Click “To” and then use the address
book to select recipients’ names.
3Type in a subject and set delivery
options as needed.
4Use the VCR-style buttons and your
phone or a sound device to record the
message. You can also add sounds
from the clipboard or from a .wav file.
5To send the message, choose “Send.”
For composing and
sending a message
For selecting
special delivery options 
						

							7CHECKING AND LEAVING MESSAGESs
With ViewMail for Microsoft Messaging,
you can send a ViewMail message to
another subscriber by using the ViewMail
address book.
You also can send a ViewMail message
to someone outside the voice messaging
system. When you use the Microsoft
Messaging address book, the ViewMail
message is sent as an e-mail message
with an attached .wav file.
With the E-mail Integration for
GroupWise, you can leave a voice
message as an attachment to an
e-mail message.
For composing
and sending a
message
For addressing a message
to multiple subscribers or
message groups
For selecting
an address 
						

							8REPARTEE USER GUIDEs
Leaving a group message
You can leave a message for more than
one subscriber. There are two ways to do
this:
• Leave the message for a message
group.
• Add names to the address list.
A message group is a mailing list of
subscribers and guests. Your system
manager can create message groups or
you can create your own message groups.
To leave a group message
by phone
1Access your mailbox (see inside front
cover).
2When asked to leave any messages,
enter 1.
3Spell the group name, or enter the
special group ID and group number.
Enter 2 until you hear the name of the
group you want, then enter 1.
4After the beep, record your message.
To leave a message to several
subscribers by phone
1Leave a message for the first
subscriber.
2When asked about message options,
enter 1.
3Follow the system instructions. When
asked to leave this message for
anyone else, enter 1.
4Follow the system instructions to add
a subscriber as a message recipient.
5Repeat steps 3 and 4 for each
subscriber you want to receive the
message.
6When you are finished, enter 2.
The system tells you when everyone in a
group has received your message. If you
do not get this confirmation, you can ask
the system who in the group has not yet
heard the message.
To find out who has not heard
a group message by phone
1Start to leave a new message to the
group.
2The system says that some members
have not heard your last message.
Enter 1 to review the message.
3Listen to the message or enter 2 to
interrupt it.
4Enter 2 to avoid canceling the
message.
5Enter 1 to list who has not heard the
message. EnterQto stop the list. 
						

							9CHECKING AND LEAVING MESSAGESs
Sending group messages
by computer*
With ViewMail  and ViewMail  for
Microsoft Messaging, you can either
choose more subscriber names or a
group name from the ViewMail address
book. Create your groups by phone or
ask the system manager to create your
groups for you.
For addressing a message to multiple
subscribers or message groups
* This feature may not be available at your site. 
						

							10REPARTEE USER GUIDEs
Reviewing messages
To review messages by phone
1Access your mailbox (see inside front
cover).
2When asked to review old messages,
enter 1.
3Follow the system instructions.
TIP
Enter 3 5 to skip to the next message or
enterQto skip a message. Enter 3 7 to
archive a message.
SEE ALSO
Online Help:
ViewMail, Opening messages
ViewMail for Microsoft Messaging, To set
preferences for saving sent voice messages
You can review old messages and
archived messages by phone or by
computer. 
Reviewing messages by phone
After you have heard a new message, the
system saves it for a set amount of time
(for example, until midnight). 
						

							11CHECKING AND LEAVING MESSAGESs
Reviewing messages
by computer*
ViewMail and ViewMail for Microsoft
Messaging list all of your opened (old)
messages in your mailbox until the
system deletes them at the set time,
usually at midnight every night. 
To review an old message
by computer
1Double-click the message.
2Use the VCR-style buttons to play
the message.
Old message
Opened message
* This feature may not be available at your site.
New message
New message 
						

							12REPARTEE USER GUIDEs
Redirecting a message
The system lets you:
• Redirect a message to another
subscriber.
• Record an introduction to the
message.
• Use special delivery options.
The system does not let you redirect
messages that are designated as private
by the original sender.To redirect a message
by phone
1While listening to a message, enter 2
to interrupt it.
2Enter 1 to confirm that you want to
redirect the message.
3Follow the system instructions.
Redirecting a message
by computer*
You can redirect a message to other
subscribers using ViewMail and ViewMail
for Microsoft Messaging. When you
redirect a voice message, the New
Message form opens with the following:
• The subject contains “FW:” to indicate
the message is being redirected.
• The original voice message is
included.
SEE ALSO
* This feature may not be available at your site.
Online Help:
ViewMail, Redirecting messages
ViewMail for Microsoft Messaging,
Forwarding a voice message Leaving a message by phone:
Special delivery options ................................ 4 
						

							13CHECKING AND LEAVING MESSAGESs
For redirecting a message
For redirecting the message to other
subscribers, groups, or guestsTo redirect a message
by computer
1Select the message.
2Click “Redirect.”
3Click “To” and then use the address
book to select recipients’ names.
4Type in a subject and set delivery
options as needed.
5Use the VCR-style buttons and your
phone or a sound device to record an
introduction.
6Choose “Send” to send your message. 
						

							14REPARTEE USER GUIDEs
Modifying a message
Depending on system settings, you can
use one or more of these message
options after you record a message:
• Modify the message.
• Modify its delivery options.
• Mark it for special delivery.
• Redirect it to others.To modify a message by phone
1When asked about message options,
enter 1.
2Enter 1 to modify the message.
3While modifying, you can enter 1 to
add to the end of the message or 2 to
listen to it. If you have a touchtone
phone, you can enter
# ## #
#to rerecord
the message.
4EnterQwhen you finish editing.
SEE ALSO
Online Help:
ViewMail, Changing or revoking sent
messages
ViewMail for Microsoft Messaging,
Revoking a voice message you have sent Leaving a message by phone ........................ 4
Redirecting a message ................................. 12
Canceling a message .................................... 16