Xerox WorkCentre M118i User Manual

Fault Codes 
Xerox CopyCentre/WorkCentre 118 User Guide 191016-501 POP3 server name is not set correctly when using POP3 protocol. 
Check if the POP3 server was set correctly.
016-502 Failed to login to POP3 server when using POP3 protocol. Check if the 
user name and password used for the POP3 server are set correctly.
016-503 SMTP server name is not set correctly when e-mail was transmitted. 
Check if the SMTP server was set correctly. Also, check that the DNS 
server is set correctly.
016-504 POP3...

11 Problem Solving 
192 Xerox CopyCentre/WorkCentre 118 User Guide016-752 The machine could not print the PDF file using the ContentsBridge utility 
because of insufficient memory. Change the print mode in 
ContentsBridge as follows and try again.
• If the high quality mode is selected, change it to the standard mode.
• If the standard mode is selected, change it to the high speed mode.
016-753 A password entered for the direct print is incorrect. Enter a password 
correctly.
016-754 The machine could...

Fault Codes 
Xerox CopyCentre/WorkCentre 118 User Guide 193016-790 Insufficient memory for e-mail.  Do the following:
• Reduce scanning resolution.
• Decrease the scanning area.
• Add memory to print.
081-702 A fax transmission parameter was wrong. Check the settings of the print 
driver.
081-703 There was insufficient memory while transmitting a fax. Split the 
document to send, lower the resolution, or delete the unnecessary data 
in the memory.
081-704 User cancels the process of the job.
081-705 The...

11 Problem Solving 
194 Xerox CopyCentre/WorkCentre 118 User Guide
Output Quality
Various situations can affect the quality of the output. Check the following conditions to 
ensure optimum copy performance. If you still cannot resolve the problem, contact the 
Key Operator.
• Do not locate the machine in direct sunlight or near a radiator.
• Follow regular maintenance schedules for cleaning areas, such as the document 
glass, CVT glass and output trays. Refer to the Maintenance chapter on page 165.
Xerox...

Xerox Welcome Center 
Xerox CopyCentre/WorkCentre 118 User Guide 195
The Welcome Center will want to know the following information: the nature of the 
problem, the serial number of the machine, the fault code (if any), as well as the name 
and location of your company. Follow the steps below to look up the serial number of 
the machine.
1.Press the  button on 
the control panel.
2.Select [Billing Meter] on the [Machine 
Status] screen using the  
button, and press the  button.
3.The Serial Number will...

11 Problem Solving 
196 Xerox CopyCentre/WorkCentre 118 User Guide
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Xerox CopyCentre/WorkCentre 118 User Guide 197
12 Specifications
This chapter contains the specifications for the machine. Use the specifications listed 
below to identify the capabilities of the machine. The machine adheres to strict 
specifications, approvals and certifications. These specifications are designed to 
provide for your safety and to ensure that the machine operates in a fully functional 
state. Note that improvements in specifications and the appearance of the product may 
be made without...

12 Specifications 
198 Xerox CopyCentre/WorkCentre 118 User Guide
First Copy Out Time
Using the Document Glass from Tray 1, A4 or 8.5×11” (Letter) LEF: 7.4 seconds or less
Warm-up Time
Cold Start: 25 seconds or less
Document Feeder (ADF/DADF)
Capacity: 50 sheets (81.4 g/m
2)
Paper Sizes:
(with ADF): 128 (W) × 100 mm to 307 × 1000 mm
(with DADF): 128 (W) × 140 mm to 307 × 1000 mm or 307 × 432 mm in double-sided 
mode.
Paper Weights: 38–128 g/m
2 (16–32 lb)(50–128 g/m2 in double-sided mode)
Mixed Sizes:...

Document Size Detection Table 
Xerox CopyCentre/WorkCentre 118 User Guide 199
O: Detectable
X: Undetectable
*1: Replaced with 5.5 × 8.5” SEF (139.7 × 215.9 mm)
*2: Replaced with 5.5 × 8.5” LEF (215.9 × 139.7 mm)
*3: Replaced with Executive LEF (266.7 × 184.2 mm)
*4: Replaced with 8.5 × 11” (Letter)SEF (215.9 × 279.4 mm)
*5: Replaced with 8.5 × 14” (Legal)SEF (215.9 × 355.6 mm)
*6: Replaced with 8.5 × 13” (Legal)SEF (215.9 × 330.2 mm)
*7: Replaced with A5 SEF (148 × 210 mm)
Paper SizeLatin American...

12 Specifications 
200 Xerox CopyCentre/WorkCentre 118 User Guide
When Using the Fax Feature
When sending a fax, the machine may substitute the closest possible standard 
document size, if a non-standard original size is detected.
NOTE: When loading the document on the document glass, always close the 
document glass cover to let the machine detect the size. If the machine does not 
detect the document size, the document is handled as A4 SEF (210 × 297 mm) 
despite the actual size.
For Standard Size...