Xerox WorkCentre 3119 User Manual

Ordering toner cartridge
7.1
7Ordering toner 
cartridge
This chapter provides information on purchasing toner 
cartridges available for your machine.
Toner cartridges
When the toner runs out, you can order the following type of 
toner cartridges for your machine:
How to purchase
To  o r d e r  Xerox-authorized toner cartridges, contact your local 
Xerox dealer or the retailer where you purchased your 
machine, or visit www.xerox.com and select your country/
region for information on calling for technical...

Maintenance
8.1
8Maintenance
This chapter provides information for maintaining your machine 
and the toner cartridge.
This chapter includes:
• Printing reports
• Clearing memory
• Cleaning your machine
• Maintaining the toner cartridge
• Consumable and replacement parts
Printing reports
Your machine can print report containing system data 
information.
1Press   button until Report appears on the top line of 
the display.
2Press   button when System Data appears.
The system data information will be...

Maintenance
8.2
3With a dry lint-free cloth, wipe away any dust and spilled 
toner from the toner cartridge area and the toner cartridge 
cavity.
CAUTION: While cleaning the inside of the machine, be careful 
not to touch the transfer roller, located underneath the toner 
cartridge. Oil from your fingers can cause print scan quality 
problems. 
4Locate the long strip of glass (LSU) inside the top of the 
toner cartridge compartment, and gently swab the glass to 
see if dirt turns the white cotton black....

Maintenance
8.3
Maintaining the toner cartridge
Toner cartridge storage
To get the most from the toner cartridge, keep the following 
guidelines in mind:
• Do not remove the toner cartridge from its package until 
ready for use.
• Do not refill the toner cartridge. 
The machine warranty 
does not cover damage caused by using a refilled 
toner cartridge
.
• Store toner cartridges in the same environment as your 
machine.
• To prevent damage to the toner cartridge, do not expose it 
to light for more than...

Maintenance
8.4
Replacing the toner cartridge
When the toner cartridge is completely empty:
• The warning message, 
Toner Empty or [Toner Empty] 
Replace Toner
 displays on the control panel. 
• The Smart Panel program window appears on the computer 
telling you that the toner cartridge is empty.
• The Status LED lights red. 
At this stage, the 
toner cartridge needs to be replaced. For 
order information for toner cartridges, see page 7.1.
NOTE: When [Toner Empty] Replace Toner message 
appears you are...

Maintenance
8.5
trained service professional, except for the toner cartridge (see 
page 8.4).
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Troubleshooting
9.1
9Troubleshooting
This chapter gives helpful information for what to do if you 
encounter an error.
This chapter includes:
• Clearing paper jams
• Understanding the Status LED
• Understanding display messages
• Solving other problems
Clearing paper jams
When a paper jam occurs, Paper Jam appears on the display. 
Refer to the table below to locate and clear the paper jam.
To avoid tearing the paper, pull out the jammed paper gently 
and slowly. Follow the instructions in the following...

Troubleshooting
9.2
In the fuser area or around the toner 
cartridge
NOTE: The fuser area is hot. Take care when removing paper 
from the machine.
1Open the front cover and pull the toner cartridge out.
2Remove the jammed paper by gently pulling it straight 
out.
3Replace the toner cartridge and close the front cover. 
Printing automatically resumes.
In the paper exit area
1Open and close the front cover. The jammed paper 
automatically exits the machine.
If the paper does not exit, continue to step 2....

Troubleshooting
9.3
Tips for avoiding paper jams
By selecting the correct paper types, most paper jams can be 
avoided. When a paper jam occurs, follow the steps outlined in 
page 9.1. 
• Follow the procedures in page 2.3. Ensure that the 
adjustable guides are positioned correctly.
• Do not overload the paper input tray. Ensure that the paper 
is below the paper capacity mark on the inside wall of the 
paper input tray.
• Do not remove paper from the paper input tray while your 
machine is printing.
•...

Troubleshooting
9.4
Understanding display messages
Messages appear on the Smart Panel program window or the 
control panel display to indicate the machine’s status or errors. 
Refer to the tables below to understand the messages’ meaning 
and correct the problem if necessary. Messages and their 
meanings are listed in alphabetical order.
NOTE: When you call for service, it is very convenient to tell 
the service representative the display message.
DisplayMeaningSuggested solutions
Door Open
The front...