Xerox Phaser 8860DN User Manual

Moving and Repacking the Printer
Phaser® 8560/8860 Printer
5-23 3.Verify that the flag in the exit tray is in the raised position. When the flag is raised, the 
printhead is locked.
4.Wait for the printer to complete the cool-down period for the ink to solidify. The printer 
shuts down when it is cool enough to move.
5.Unplug the printer after the cool-down cycle is complete.
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Moving and Repacking the Printer
Phaser® 8560/8860 Printer
5-24
Packing the Printer
Repack the printer using the original packing material and box, or a Xerox repackaging kit. If 
you do not have the original packaging, or are unable to repackage the printer, contact your 
local Xerox service representative. 
Caution: Damage to the printer resulting from improper moving or failure to repackage the 
printer properly for shipment, is not covered by the warranty, service agreement, or Total 
Satisfaction...

Phaser® 8560/8860 Printer
6-1 This chapter includes:
■Clearing Paper Jams on page 6-2
■Getting Help on page 6-17
See also: 
Troubleshooting video tutorials at www.xerox.com/office/8560Psupport
 or 
www.xerox.com/office/8860support
User Safety on page A-1
Troubleshooting
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Clearing Paper Jams
Phaser® 8560/8860 Printer
6-2
Clearing Paper Jams
This section includes:
■Jam at the Exit on page 6-2
■Jam at the Front Cover on page 6-7
■Jam at the Trays on page 6-12
See also: 
User Safety on page A-1
Jam at the Exit
To clear a jam at the exit:
1.Open the exit cover.
2.Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are 
removed.
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Clearing Paper Jams
Phaser® 8560/8860 Printer
6-3 3.If you did not find paper in Step 2, lift the paper guides.
4.Remove any jammed paper.
5.Close the exit cover.
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Clearing Paper Jams
Phaser® 8560/8860 Printer
6-4 6.If you did not find paper in the previous steps, follow these steps:
a.Pull up the latch on the front of the printer to open the front cover.
b.Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are 
removed.
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Clearing Paper Jams
Phaser® 8560/8860 Printer
6-5 c.Close the front cover.
7.If you did not find jammed paper in the previous steps, follow these steps:
a.Pull all the trays completely out of the printer.
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Clearing Paper Jams
Phaser® 8560/8860 Printer
6-6 b.Remove any jammed paper from inside the tray slot. Confirm that all paper fragments 
are removed.
c.Replace all trays and push each one completely into the printer.
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Clearing Paper Jams
Phaser® 8560/8860 Printer
6-7
Jam at the Front Cover
To clear a jam at the front cover:
1.Pull up the latch on the front of the printer to open the front cover.
2.Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are 
removed.
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Clearing Paper Jams
Phaser® 8560/8860 Printer
6-8 3.Close the front cover.
4.If you did not find paper in the previous steps, follow these steps:
a.Open the exit cover.
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