Xerox Phaser 7500N User Manual
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Troubleshooting Phaser 7500 Color Printer User Guide141 Lateral Lines or Bands Print on Image Colors Look Wrong Colors Do Not Register Properly Colors do not register correctly or colors are mixed with page-to-page variations. Probable CausesSolutions The printer is not level.Place the printer on a flat, hard, level surface. The media path is dirty with toner.Print several blank sheets and the excess toner should disappear. One or more of the imaging units may be defective.Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Probable CausesSolutions The printer is not level.Place the printer on a flat, hard, level surface. One or more of the imaging units may be defective.Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Incorrect driver settings.Check the Color Matching settings in the printer driver or your application. One or more of the toners may be low or empty. Check the Control Panel for a Toner Status message. If necessary, replace the specified toner cartridge. Probable CausesSolutions The media is moist from humidity.Remove the moist media and replace it with new, dry media. Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide 142 Colors Reproduce Poorly The colors do not reproduce as expected or they have poor color density. Probable CausesSolutions One or more of the imaging units may be defective.Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Incorrect color matching settings.Check the Color Matching settings in the printer driver or your application. Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide143 Getting Help This section includes: •Control Panel Messages on page 143 •Online Support Assistant on page 143 •PhaserSMART Technical Support on page 144 •Helpful Websites on page 144 Control Panel Messages Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam. Press the Help button on the control panel to view additional information about the message or menu displayed. The Help button is labeled with a ? symbol. Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print quality, copy quality, media jams, software installation, and much more. To access the Online Support Assistant, go to www.xerox.com/office/7500support. 7500-084 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide 144 PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses your default Web browser to send diagnostic information from your printer to the Xerox website for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. To access PhaserSMART Technical Support: 1. Open your Web browser and go to www.phasersmart.com. 2. Enter your printer’s IP address in the browser window. 3. Follow the instructions on the screen. Helpful Websites Xerox provides several websites that offer additional help on your Phaser 7500 printer. ResourceLink PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutionswww.phasersmart.com Technical support information for your printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, video tutorials, and much morewww.xerox.com/office/7500support Supplies for your printerwww.xerox.com/office/7500supplies A resource for tools and information, such as interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs www.xerox.com/office/businessresourcecenter Local sales and support centerwww.xerox.com/office/worldcontacts Printer registrationwww.xerox.com/office/register Material Safety Data Sheets identify materials, and provide information on safely handling and storing hazardous materialswww.xerox.com/msds (U.S. and Canada) www.xerox.com/environment_europe (European Union) Information about recycling supplieswww.xerox.com/environment (U.S. and Canada) www.xerox.com/environment_europe (European Union) Downloaded From ManualsPrinter.com Manuals
A Phaser 7500 Color Printer User Guide145 Printer Specifications This chapter includes: •Physical Specifications on page 146 •Environmental Specifications on page 147 •Electrical Specifications on page 148 •Performance Specifications on page 149 •Controller Specifications on page 150 For media specifications and capacities, see Supported Media on page 55. Downloaded From ManualsPrinter.com Manuals
Printer Specifications Phaser 7500 Color Printer User Guide 146 Physical Specifications Base Unit • Width: 640 mm (25.2 in.) • Depth: 665 mm (26.2 in.) • Height: 399 mm (15.7 in.) • Weight: 66 kg (145.2 lb.) Optional Trays 3, 4, and 5 • Width: 559 mm (22.0 in.) • Depth: 665 mm (26.2 in.) • Height: 371 mm (14.6 in.) • Weight: 33 kg (73 lb.) Clearance Requirements 7500-085 7 cm (2.8 in.)80 cm (31.5 in.) 41 cm (16.1 in.)146 cm (57.5 in.) 122 cm (48 in.) 10 cm (4 in.) Downloaded From ManualsPrinter.com Manuals
Printer Specifications Phaser 7500 Color Printer User Guide147 Environmental Specifications Temperature • Storage: -20° to 48° C / -4° to 118.4° F • Operating: 10° to 32° C / 50° to 90° F Relative Humidity • Storage: 10% to 85% (non-condensing) • Operating: 10% to 85% (non-condensing) • Optimal Operating: 25% to 75% Downloaded From ManualsPrinter.com Manuals
Printer SpecificationsPhaser 7500 Color Printer User Guide 148 Electrical Specifications • 110-127 VAC, 50-60 Hz +/-3% • 220-240 VAC, 50-60 Hz +/-3% E NERGY STAR qualified printer: Default time to Power Saver: 30 minutes Downloaded From ManualsPrinter.com Manuals
Printer Specifications Phaser 7500 Color Printer User Guide149 Performance Specifications Resolution Maximum Resolution: 1200 x 1200 dpi Print Speed Color: 35 ppm (2-sided: 28 ppm) Monochrome: 35 ppm (2-sided: 28 ppm) Downloaded From ManualsPrinter.com Manuals
Printer Specifications Phaser 7500 Color Printer User Guide 150 Controller Specifications RISC CPU (1 GHz) processor Memory Optional up to 2 GB (SDRAM) Interfaces Ethernet 10/100/1000Base-TX Universal Serial Bus (USB 2.0) Downloaded From ManualsPrinter.com Manuals