Xerox Phaser 7500N User Manual
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Troubleshooting Phaser 7500 Color Printer User Guide111 Paper Feed Problems This section includes: •Clearing Paper Jams on page 111 •Minimizing Paper Jams on page 128 •Troubleshooting Paper Feed Problems on page 129 Clearing Paper Jams This section includes: •Jam at Tray 1 (MPT) on page 112 •Jam at Tray 2 on page 114 •Jam at Tray 3, 4, or 5 on page 116 •Jam at Left Door A on page 119 •Jam at the Duplex Unit at Door B on page 120 •Jam at the Duplex Unit at Door A and B on page 121 •Paper Size Jam on page 123 •Paper Type Jam on page 125 •Misfeed at Tray 1 (MPT) on page 127 To avoid damage, always remove misfed paper gently, without tearing it. Try to remove the paper in the direction that the paper would normally feed. Any piece of media left in the printer, whether large or small, can obstruct the paper path and cause further misfeeds. Do not reload paper that has misfed. Note:The image is not fixed on the media before the fusing process. Do not touch the printed surface of the media when removing it. Unfused toner may stick to your hands. Make sure not to spill any toner inside the printer. Wa rni n g:If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide 112 Jam at Tray 1 (MPT) Follow these steps to clear the jam. 1. Remove jammed paper and the rest of the paper from Tray 1 (MPT). Confirm that all paper fragments are removed. 2. If you did not find jammed paper in Step 1, push up the latch on the left side of the printer to open Left Door A. Wa rni n g:Use caution, some components are behind the left door may be hot. 7500-008 7500-001 2 1 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide113 3. Remove the jammed paper. Confirm that all paper fragments are removed. 4. Close Left Door A. 5. Replace the paper in the tray. Note:Do not load paper above the fill line. 7500-010 7500-003 7500-011 MAX Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide 114 Jam at Tray 2 Follow these steps to clear the jam. 1. Open Left Door A. 2. Remove the jammed paper. Confirm that all paper fragments are removed. 3. Close Left Door A. 7500-001 2 1 7500-010 7500-003 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide115 4. Pull Tray 2 out of the printer. 5. Remove any crumpled paper from the tray. 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. 7500-012 7500-013 7500-014 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide 116 7. Push Tray 2 completely back into the printer. Jam at Tray 3, 4, or 5 Follow these steps to clear the jam. 1. Open Left Door C. 7500-056 7500-015 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide117 2. Remove the jammed paper. Confirm that all paper fragments are removed. 3. Close Left Door C. 4. Pull out the tray specified on the control panel. 7500-016 7500-017 7500-018 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide 118 5. Remove crumpled paper from the tray. 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. 7. Push the tray completely into the printer. 7500-019 7500-021 7500-022 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide119 Jam at Left Door A Follow these steps to clear the jam. 1. Open Left Door A. 2. Remove the jammed paper. Confirm that all paper fragments are removed. 3. Close the left door. 7500-001 2 1 7500-002 7500-003 Downloaded From ManualsPrinter.com Manuals
Troubleshooting Phaser 7500 Color Printer User Guide 120 Jam at the Duplex Unit at Door B There is a jam at the duplex unit at Door B. Follow these steps to clear the jam. 1. Open Tray 1 (MPT). 2. Open Left Door B. 3. Remove the jammed paper. 7500-087 7500-088 Downloaded From ManualsPrinter.com Manuals