Xerox Phaser 6125N User Manual

							Menu List
Phaser® 6125 Color Laser Printer
5-11
Menu List
The Panel Settings show the control panel settings. To print the Panel Settings:
1.On the control panel, press the Menu button, select 
Information Pgs, and then press the 
OK button.
2.Select 
Panel Settings, and then press the OK button to print.
See also: 
Description of Menu Items on page 5-4
Main operation and buttons on the control panel
Display/close the Menu 
screenMenu button
Switch between the menu 
levelsForward Arrow button (moves one level 
downwards) or Back Arrow button (moves one level 
upwards)
Switch between menu or 
items in the same levelUp Arrow button (displays the previous menu or 
item) or Down Arrow button (displays the next 
menu or item)
Move the cursor (_) of the 
setting value the right or 
leftForward Arrow button (moves to the right) or Back 
Arrow button (moves to the left)
Confirm setting  OK button
Reset settings to default 
valuePress Up Arrow and Down Arrow button at the 
same time.
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							Phaser® 6125 Color Laser Printer
6-1 This chapter includes:
 ■Print-Quality Problems on page 6-2
■Color Registration on page 6-6
Print Quality
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							Print-Quality Problems
Phaser® 6125 Color Laser Printer
6-2
Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table to correct 
the problem.
If the print quality does not improve after carrying out the appropriate action, contact Xerox 
Customer Support or your reseller.
Symptom Reason/Action
Faded printouts Multiple colors faded:
■The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and 
replace if necessary.
■The paper is outside the recommended specification range.
Replace the media with a recommended size and type, and confirm 
that your control panel settings are correct. See About Paper on 
page 4-5.
■The paper is damp.
Replace the paper. See About Paper on page 4-5.
■The transfer unit is old or damaged.
Replace the transfer unit.
■The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6
125support, 
for assistance.
You can continue printing in black and white if the color toner cartridges 
run out. In the print driver, select Black and White in the Output Color 
field to continue printing without color.
Only one color faded:
■Try toner refresh of the faded toner.
■Check the condition of the toner cartridge, and replace as necessary.
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							Print-Quality Problems
Phaser® 6125 Color Laser Printer
6-3
Stray black dots or 
white areas (drop outs)The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that 
your control panel settings are correct. See About Paper on page 4-5.
The transfer unit is old or damaged.
Replace the transfer unit.
The toner cartridges are not Xerox toner cartridges.
■Check the condition of the toner cartridge, and replace as necessary.
■Verify that the toner cartridges (C/M/Y/K) meet specifications, and 
replace if necessary.
Vertical black or color 
streaksMultiple colored streaks or lines:
■The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as 
necessary.
■The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
Streak in only one color:
■Check the condition of the toner cartridge, and replace as necessary.
Verify that the toner cartridge meets specifications, and replace if 
necessary.
Recurring smudges Dirt in the paper path.
Print several blank sheets.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that 
your control panel settings are correct. See About Paper on page 4-5.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as 
necessary. Symptom Reason/Action
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							Print-Quality Problems
Phaser® 6125 Color Laser Printer
6-4
Toner smears when 
rubbedThe paper is damp.
Replace the paper. See About Paper on page 4-5.
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your 
print driver settings are correct. See About Paper on page 4-5.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
The fuser is old or damaged.
Replace the fuser.
Blank pages Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/
6125support, for 
assistance.
Hair-like marks appear 
in or around black 
half-tone printing 
Shadows appear 
around areas of dense 
black printingThe paper was left unwrapped for a long time (especially in a dry 
environment).
Replace the paper. See About Paper on page 4-5.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that 
your print driver settings are correct. See About Paper on page 4-5.
The transfer unit is old or damaged.
Replace the transfer unit.
Color around the edge 
of printing is incorrectThe color registration is incorrect.
Adjust the color registration. See Color Registration on page 6-6.
Colored dots are 
printed at regular 
intervals (about 28 mm)The imaging unit is dirty.
Clean the imaging unit. Symptom Reason/Action
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							Print-Quality Problems
Phaser® 6125 Color Laser Printer
6-5
Partial blanks, creased 
paper, or blotted 
printingThe paper is damp.
Replace the paper.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type. See About Paper 
on page 4-5.
The transfer unit, or fuser, is not installed correctly.
Reinstall the transfer unit and/or fuser.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
Condensation inside the printer causes partial blanks or creased paper.
Turn the printer on, and leave it on, for at least one hour to get rid of the 
condensation. If the problems still occurs, see the Xerox Support website, 
www.xerox.com/office/
6125support, for assistance.
Vertical blanks The laser is being blocked. 
Remove the imagine unit and clean all debris from the laser len(s) with a 
lint free cloth.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as 
necessary.
The toner cartridges are not Xerox toner cartridges.
■Check the condition of the toner cartridge, and replace as necessary.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace 
if necessary.
Slanted printing The paper guides in the manual feed slot or paper tray are not set 
correctly.
Reset the paper guides in the manual feed slot or paper tray. See Loading 
Paper on page 4-8.
Horizontal bands, 
approximately 21 mm 
wide, appear vertically 
every 75 mmThe imaging unit has been exposed to too much light; possibly from 
leaving the front door open too long. 
Try the drum refresh before replacing the imaging unit.
Colors are blurry or 
there is white area 
around objectsColor to color alignment is not correct.
Use the automatic color registration. See Color Registration on page 6-6. Symptom Reason/Action
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							Color Registration
Phaser® 6125 Color Laser Printer
6-6
Color Registration
Color registration can be adjusted by the printer automatically, or you can manually adjust it. 
Color registration should be adjusted any time the printer is moved.
Automatic Color Registration Adjustment
Use the following procedure to perform automatic color registration adjustment.
1.Press the Menu button to display the 
Menu screen.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu is displayed, and then 
press the Forward Arrow or OK button.
3.Press the Up Arrow or Down Arrow button until 
Maintenance Mode is displayed, and 
then press the Forward Arrow or OK button.
4.Press the Up Arrow or Down Arrow button until 
Adjust ColorRegi is displayed, and 
then press the Forward Arrow or OK button.
5.Press the Up Arrow or Down Arrow button until 
Auto Adjust is displayed, and then 
press the Forward Arrow or OK button.
6.Press the OK button when 
Are you sure? is displayed.
The adjustment is complete when 
Ready is displayed on the control panel.
Manual Color Registration Adjustment
You can fine tune color registration by performing a manual adjustment of color registration.
Printing the Color Registration Correction Chart
1.Press the Menu button to display the Menu screen.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu is displayed, and then 
press the Forward Arrow or OK button.
3.Press the Up Arrow or Down Arrow button until 
Maintenance Mode is displayed, and 
then press the Forward Arrow or OK button.
4.Press the Up Arrow or Down Arrow button until 
Adjust ColorRegi is displayed, and 
then press the Forward Arrow or OK button.
5.Press the Up Arrow or Down Arrow button until 
Color Regi Chart is displayed, then 
press the OK button. The Color Registration Correction Chart is printed. When printing is 
finished, the print screen is displayed again.
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							Color Registration
Phaser® 6125 Color Laser Printer
6-7
Determining Values
From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the 
values of the straightest lines.
When “0” is the value nearest the straightest line, you do not need to adjust the color 
registration. When the value is not “0”, follow the procedure outlined in “Entering Values”.
Note: You can also use the densest colors of the grid to find the straightest lines. The colors 
printed at the highest density are those next to the straightest lines.
Entering Values
Using the control panel, enter the values that you found in the Color Registration Correction 
Chart to make adjustments.
1.Press the Menu button to display the 
Menu screen.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu is displayed, then press 
the Forward Arrow or OK button.
3.Press the Up Arrow or Down Arrow button until 
Maintenance Mode is displayed, then 
press the Forward Arrow or OK button.
4.Press the Up Arrow or Down Arrow button until 
Adjust ColorRegi is displayed, then 
press the Forward Arrow or OK button.
5.Press the Up Arrow or Down Arrow button until 
Enter Number is displayed, then press 
the Forward Arrow or OK button.
6.Press the Up Arrow or Down Arrow button until you reach the value displayed on the 
chart.
7.Press the Forward Arrow button once and move the cursor to the next value.
8.Repeat steps 6 and 7 to continue adjusting the color registration.
9.Press the OK button twice. The Color Registration Correction Chart is printed with the 
new values. When printing is finished, the print screen is displayed again.
10.Color registration adjustment is complete when the straightest Y (yellow), M (magenta), 
and C (cyan) lines are next to the “0” line.
If “0” is not next to the straightest lines, determine the values and adjust again.
Note: After printing the Color Registration Correction Chart, do not turn off the printer until 
the printer motor has stopped running.
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							Color Registration
Phaser® 6125 Color Laser Printer
6-8
Enabling/Disabling Automatic Color Registration
Use the following procedure to enable/disable automatic color registration when a new toner 
cartridge is installed.
1.Press the Menu button to display the 
Menu screen.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu is displayed, and then 
press the Forward Arrow or OK button.
3.Press the Up Arrow or Down Arrow button until 
Maintenance Mode is displayed, and 
then press the Forward Arrow or OK button.
4.Press the Up Arrow or Down Arrow button until 
Auto Regi Adj is displayed, and then 
press the Forward Arrow or OK button.
5.Press the Up Arrow or Down Arrow button to turn automatic color registration 
On or Off.
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							Phaser® 6125 Color Laser Printer
7-1 This chapter includes:
 ■Paper Jams on page 7-2
■Problems With the Printer on page 7-8
■Control Panel Error Messages on page 7-11
■Getting Help on page 7-14
See also: 
Troubleshooting video tutorials at www.xerox.com/office/
6125support
Print-Quality Problems on page 6-2
Troubleshooting
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