Xerox DocuPrint 255N User Manual

							Clearing Paper Jams
Chapter 5: Clearing Jams and Jam Recoveryv5-15
Paper Exit JamFollow the procedure below to clear a paper jam inside 
the rear cover when the Control Panel displays the 
message:
Paper Jam-
Open Rear Cover
1Open the rear cover (1).
2Remove the jammed paper.
3If you do not see the jammed paper, remove the Duplex 
Module, remove the jammed paper, then replace the 
Duplex Module.
4Close the rear cover.
On rare occasions, paper may jam in the fuser. To 
clear a fuser jam, refer to the section “Fuser Jam” 
(page 5-19).
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							Clearing Paper Jams
5-16vDocuPrint N17/N17b User Guide
EP Cartridge JamFollow the procedure below to clear a paper jam from 
inside the front cover when the Control Panel displays the 
message:
Paper Jam-
Open Front Cover
1Remove the Envelope Feeder if installed.
2Open the front cover (1).
3Remove the EP cartridge (2).
4Remove the jammed paper.
5Replace the EP cartridge.
6Close the front cover.
7Replace the Envelope Feeder if necessary.
On rare occasions, paper may jam in the fuser. To 
clear a fuser jam, refer to the section “Fuser Jam” 
(page 5-19).
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							Clearing Paper Jams
Chapter 5: Clearing Jams and Jam Recoveryv5-17
Paper Mismatch JamFollow the procedure below to clear a paper jam when 
the Control Panel displays the message:
Paper Size Jam-
Open Rear Cover
1Change the loaded paper to the correct size.
2Open the rear cover (1).
3Remove the jammed paper.
4Close the rear cover.
5If the problem paper was in the MBF or the Envelope 
Feeder, check that the corresponding menus are set to the 
size loaded.
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							Clearing Paper Jams
5-18vDocuPrint N17/N17b User Guide
Misfeed Jam
at StartupFollow the procedure below to clear a paper jam when 
the Control Panel displays the message:
Tray Jam-
Open All Trays
1Remove all trays (1).
2Remove the Envelope Feeder if installed.
3Open the front cover (2).
4Remove the jammed paper.
5Replace all trays.
6Close the front cover.
7Replace the Envelope Feeder if necessary.
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							Clearing Paper Jams
Chapter 5: Clearing Jams and Jam Recoveryv5-19
Fuser JamFollow the procedure below to clear a paper jam when 
paper is jammed in the fuser.
1Power OFF the printer and disconnect the power cord.
2Open the rear cover.
3Let the fuser area cool for 40 minutes.
4Remove the Duplex Module, if installed.
5Remove the screw at the left side of the fuser cover (1).
6Flip down the fuser cover.
7Remove the jammed paper.
8Close the fuser cover and replace the screw.
9Replace the Duplex Module, if removed.
10Close the rear cover.
11Plug in the power cord and power ON the printer.
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							5-20vDocuPrint N17/N17b User Guide
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							Chapter 6: Replacing Consumablesv6-1
Replacing ConsumablesC h a p t e r 6
Replacing the EP Cartridge ............................................  6-2
Replacing the Fuser Cartridge/BTR ................................  6-5
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							Replacing the EP Cartridge
6-2vDocuPrint N17/N17b User Guide
Replacing the EP
Cartridge
• Do not expose the EP (electronic printing) cartridge to 
direct sunlight or artificial light for more than 15 
minutes. Overexposure will permanently damage the 
photosensitive imaging drum. 
• Do not open the drum shutter or touch the green 
imaging drum.
• Complete the EP cartridge installation within 15 
minutes of removing the cartridge from its package.
1Open the front cover by pressing the button on top of the 
cover.
2Remove the old EP cartridge by lifting it towards the rear 
of the printer then pulling it up and out.
Do not discard the old EP cartridge. Return it to 
Xerox. Refer to the printed instructions 
accompanying the EP cartridge.
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							Replacing the EP Cartridge
Chapter 6: Replacing Consumablesv6-3
3Remove the new EP cartridge from its wrapper.
4Gently shake the EP cartridge several times to evenly 
distribute the toner.
5Remove the tape strip.
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							Replacing the EP Cartridge
6-4vDocuPrint N17/N17b User Guide
6Insert the EP cartridge into the guide channels marked by 
the arrows inside the front cover. Push in until it clicks in 
place, then close the front cover.
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