Xerox 8700x Manual
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Page 211
Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 211 User Guide 2 -Sided Printing Jams Probable Causes Solutions Using paper of the wrong size, thickness, or type. • Use only Xerox approved paper. For details, see Supported Paper on page 42. • Do not use envelopes, labels, reloaded paper, or paper heavier than 122 g/m² for automatic 2-sided printing. Paper type is set incorrectly in the print driver. The following types of paper can be used for automatic 2-...
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Troubleshooting 212 ColorQube 8700/8900 Color Multifunction Printer User Guide Clearing Staple Jams This section includes: • Clearing Staple Jams in the Convenience Stapler ................................ ............................................................. 212 • Clearing Staple Jams in the 650 -Sheet Finisher ................................ ................................................................. 212 Clearing Staple Jams in the Convenience Stapler If the...
Page 213
Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 213 User Guide 3. Pull the staple cartridge clamp firmly in the direction shown to open it. 4. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. 5. Grip the staple cartridge by the orange handle and insert it into the stapler assembly. Push it in until...
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Troubleshooting 214 ColorQube 8700/8900 Color Multifunction Printer User Guide Print- Quality Problems This section includes: • Controlling Print Quality ................................ .............................................................................................................. 214 • Troubleshooting Print- Quality Problems ................................ ............................................................................... 216 CAUTION: The Xerox®...
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Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 215 User Guide Color Corrections and Color Adjustments Automatic Color is set at the factory for best printing results of mixed text, graphics, and images on a range of supported paper. For instructions on setting the Color Options, see Using Color Options on page 73.
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Troubleshooting 216 ColorQube 8700/8900 Color Multifunction Printer User Guide Troubleshooting Print -Quality Problems This section includes: • Printing the Troubleshooting Print- Quality Pages ................................ ............................................................. 216 • Eliminating the Paper or Media as the Problem ................................................................................................. 216 • Isolating the Problem to the Printer or...
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Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 217 User Guide Isolating the Problem to the Printer or to the Application When you are sure that the paper is supported and in good condition, use the following steps to isolate the problem: 1. From the control panel of the printer, print the pages for Diagnosing Print Quality. For details , see Printing the Troubleshooting Print Quality Pages on page 216. − If the pages printed properly, the printer is working properly...
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Troubleshooting 218 ColorQube 8700/8900 Color Multifunction Printer User Guide Troubleshooting Print -Quality Problems in the Pr inter If you have print- quality problems when printing a Demo Page or the Configuration Report from the control panel, the problem is in the printer. To isolate the problem: 1. At the control panel, print the Troubleshooting Print -Quality Pages. For details, see Printing the Troubleshooting Print Quality Pages on page 216 . 2. If the prints are too...
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Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 219 User Guide Copy and Scan Problems Symptoms Solutions Print-quality problems when making a copy or scan. Determine if the problem is the document glass, CVT glass, or the printer, by making a copy using the document glass and the document feeder. • If you observe the print -quality problem in the copies made from both sources, go to Troubleshooting Print -Quality Problems in the Printer on page 218. • If...
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Troubleshooting 220 ColorQube 8700/8900 Color Multifunction Printer User Guide Fax Problems This section includes: • Problems Sending Faxes ................................ .............................................................................................................. 220 • Problems Receiving Faxes ................................ ........................................................................................................... 222 Note: If you cannot send...