Xerox 8700x Manual
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Page 201
Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 201 User Guide 5. Push the tray completely back into the printer. Clearing Jams in the Document Feeder 1. Lift the lever (1), then open the document feeder top cover (2). 2. Pull the original strai ght out in the direction shown.
Page 202
Troubleshooting 202 ColorQube 8700/8900 Color Multifunction Printer User Guide 3. Close the cover. 4. If the original is not visible when the document feeder top cover is opened, lift the document cover and remove the original. 5. If the original is not wrinkled or torn, reload it into the document feeder, then follow the instructions on the touch screen. Note: After clearing a document feeder jam, reload the entire document, including the pages already scanned. The printer...
Page 203
Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 203 User Guide Clearing Jams at the Exit Area 1. If the paper is visible at the output tray exit, remove the paper by pulling it in the direction shown. 2. If another jam appears on the control panel, clear that jam. 3. If the jam at exit message has not cleared, open and close the top left side door to clear the error.
Page 204
Troubleshooting 204 ColorQube 8700/8900 Color Multifunction Printer User Guide Clearing Jams in the 650-Sheet Finisher Clearing Jams Under the Finisher Top Cover 1. Open the finisher top cover. 2. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the finisher. 3. Close the finisher top cover.
Page 205
Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 205 User Guide Clearing Jams in the Finisher Transport 1. Grasp the handle and open the finisher transport cover. 2. Remove the jammed paper. 3. Close the finisher transport cover.
Page 206
Troubleshooting 206 ColorQube 8700/8900 Color Multifunction Printer User Guide Clearing Jams in the Finisher Transport Left Door 1. To open the finisher transport left door, pull out the handle. 2. Remove the jammed paper. 3. Close the finisher transport left door.
Page 207
Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 207 User Guide Clearing Jams in the Finisher Output Tray 1. Remove the jammed paper. 2. If another jam appears on the control panel, clear that jam. 3. If the jam message has not cleared, open and close the top left side door to clear the error. Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is...
Page 208
Troubleshooting 208 ColorQube 8700/8900 Color Multifunction Printer User Guide Most jams can be prevented by following a simple set of rules: • Use only supported paper. For details, see Supported Paper on page 42. • Follow proper paper handling and loading techniques. • Always use clean, undamaged paper. • Avoi d paper that is curled, torn, moist, creased, or folded. • To separate the sheets before loading into the tray, fan the paper. • Observe the paper tray fill...
Page 209
Troubleshooting ColorQube 8700/8900 Color Multifunction Printer 209 User Guide Troubleshooting Paper Jams This section includes: • Multiple Sheets Pulled Together ................................ .............................................................................................. 209 • Paper Misfeeds ................................ ................................................................................................................................ 209 • Jams...
Page 210
Troubleshooting 210 ColorQube 8700/8900 Color Multifunction Printer User Guide Probable Causes Solutions The label sheet is facing the wrong way in the tray or labels have been removed from the sheet. • Load label sheets according to the instructions from the manufacturer. • Print only on one side of th e sheet of labels. • Use full sheet labels only. • Load labels face down in Tray 1. • Load labels face up in any 525-sheet paper tray. Envelopes are loaded incorrectly...