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Vodavi Starplus Triad S Description Manual

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Page 211

:DIGITAL ATTENDANT OPERATIONS
Attendant Unavailable (Alternate Position)
Attendant Unavailable (Alternate Position)
This feature lets attendant stations have a button that places their station in an unavailable mode. When the
gg+:station is in the unavailable mode, the next attendant station receives incoming and dial 0 calls. All other...;- .- _available attendants receive recalls. This feature is based on the three programmed attendant stations.
1The first programmed Attendant presses the...

Page 212

7-6DIGITAL ATTENDANT OPERATIONSCall Park
Call Park
To place an outside call in park and consult with, page, or call an internal party:While connected to an outside line:
1Press TRANS button. The caller is put on hold.
2Dial parkin,g location (430 to 437). Confirmation tone is heard.
3If you hear busy tone, press TRANS twice and dial another parking location.
Retrieving a Parked Call:
1Lift handset or press ON/OFF button.
2Press the [#I button.
3Dial parking location (430 to 437) where the call was...

Page 213

 I  .-’ -- ..DIGITAL ATTENDANT OPERATIONS
Day/Night/Special Mode
Canceling Off-Net Forwarding
IDial [603] on the dial pad,
orPress pre-programmed* CO Off -Net Forward button,
2Dial the CO group access code,
or
Press the CO Line button.
3Dial 
[#] on the dial pad. Confirmation tone is heard.
Conditions:
+When CO lines are off-net forwarded, these lines will display unique flash rates at the attendant
station.
*A Flex Button must be programmed for this feature to operate. Refer to Table 5-3:Fle.x Button...

Page 214

:. ..-7-8DIGITAL ATTENDANT OPERATIONS
Directory Dialing
The Directory Dialing list may be programmed and maintained at the first assigned attendant station.
However, this admin routine lets the system programmer maintain the list locally (at Attendant) or
remotely via modem access.
Directory dialing may also be used to transfer a call from one station to another.
To view the directory list:IDial the Directory List dial code 
[680] on the dial pad,
orPress the pre-programmed* flex button programmed as a...

Page 215

 I:DIGITAL ATTENDANT OPERATIONS
Directory Dialing7-Q
2Dial the Directory Dial Code [680] on the dial pad,
orPress a pre-programmed* flex button programmed for directory dialing,
3Press the SPEED button to automatically dial the destination station.
4Hang up to complete the transfer.
Culls may be transferred to inter& stations on/y. An otternpt to trunsfer
u cull of f-net (via u Speed dial bin) results in the cull recalling upon going
on-hook.
Programming
Directory dialing allows station users to obtain a...

Page 216

DIGITAL ATTENDANT OPERATIONSDirectory Dialing
To Select a different entry in the Directory List:
1Enter the 3-digit (000-199) entry number on the dial pad,
Of
Dial 
[%] to scroll up (next entry) through the list,
OfDial [#] to scroll down (previous entry) through the list.
2Press the TRANS button to select the entry.
To Enter or Change the current name shown on the display:
1Press the MUTE button.
2Enter the name (up to 24-characters) by using keys on the dial pad as shown inFi,we5-2:Kq 
Pud - Dial By...

Page 217

DIGITAL ATTENDANT OPERATIONSDirectory Dialing
XXX = Station Number, System Speed Dial bin Number, or Local Number/Name Translation Table
number
nnn = Programmed Name (blank if none)
a=..,T .‘Z. \
6.I... -. fy;- ,y,-To Select a different entry in the Directory List:
1Enter the 3-digit (000-199) entry number on the dial pad,
orDial 
[+K] to scroll up (next entry) through the list,
orDial [#] to scroll down (previous entry) through the list.
2Press the TRANS button to select the entry.
To enter a name along...

Page 218

;.
7-12DIGITAL ATTENDANT OPERATIONS
Directory Dialing
Method Three:
This method may be used to enter names associated to a system speed dial bin only.
oDial the Directory List program code [693] on the dial pad. The HOLD button is lit. The first entry
(entry 000) in the Directory List then displays on the phone as follows:DIR LST AAA 
BIN/ICM: XXX
nnnnnnnnnnnnnnnnnnnnnnnn
AAA = Directory List entry number (000-199)
XXX = Station Number, System Speed Dial bin Number, or Local Number/Name Translation...

Page 219

DIGITAL ATTENDANT OPERATIONSICLID Unanswered Call Management Table
ICLID Unanswered Call Management Table
An Unanswered Call Management Table with 100 entry capacity for the Triad-S system is maintained. The
calling number/name information pertaining to any unanswered call is placed in this table at the time the
system determines the call was abandoned.
This table may be accessed from any station display phone so that the unanswered calls may be reviewed and
handled by the end user. Upon entry into the...

Page 220

‘- .I.DIGITAL ATTENDANT OPERATIONS
Messages - CustomThe following message is shown on the display phone:
ENTER MSG NO
MMM DD YYHH:MM ami
2Enter the Z-digit message bin number [21-301.Then the following display is shown after the bin # has been selected.
mmmmmmmmmm...ENTER MSG:
3Enter the custom message using the dial pad keys to enter the letters as shown inFigure
5-2:Key Pad - Dial l?y Name, Chapter 5, page 5-33.For key pad codes, refer to Table 5-
5:Otber Key Pad Codes, Chapteci, page 5-65.
Up to 
24...
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