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Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

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Page 141

irlfinite Dvx’andDvxn 
Dwtal Key Telephone Systems 
then be greeted by your personal voice mail 
greeting if available (Refer to CalI Forward - 
Voice Mail ~t?rationl 
Retrieving Voice Messages 
If your Message Waiting button or programmed 
Voice Mail group button is flashing. you may 
have a 
voice message waiting for you. 
To enter the voice mail system to check formail: 
a. Dial the Voice Mail group number, 
or 
press the pre-programmed* voice mail 
group button or flashing 
Message Wait 
button....

Page 142

i*ite DVX ’ and DVX ’ 
D@al Key Telephone Sjmtemfi S-BUTTON BXYSET FEATURE OPERATION 
!; SECTlON4Otj 
&BUTTON KEYSET FEATURE OPERATION 
405.1 INTRODUCMON 
The infinite Digital Key Telephone System has a 
wide var3ety of features and fl&ble program- 
ming, allowing each telephone user to program 
his/her telephone to meet his/her own individ- 
ual needs. 
This section of the manual contains the operat- 
ing insk~~ctions for features that work differ- 
ent&on the &button digital key telephone than 
on the...

Page 143

Digital Ecy Telephone Systems 
Figure 405-l S-Button Digital Termin& 
us-2  

Page 144

iqjlntie DVX I and DVX ’ 
D&itd Key Telephone 
Sy&ems 
Table 405-Z 
Digitnl System 8-Button Numbering plan 
i 1 OO- 127Station Intercom Numbers DVX ‘1 
100- 155Station Intercom Numbers DVX ‘) 
22 [ClCalI Park Location O-7 (system) 
i 228PersonaI Park 
: 33 D-ID-Iunt Group Pilot Numbers O-7 
4% IVlVoice Mail Group 
Pilot Numbers O-7 
55 [UlACD*/UCD Group Pilot Numbers O-i’ 
; 566ACD’/UCD Available/Unavailable 
’ 567 55 rVbCD*/UCD Calls in Queue Display 
570 @BlACD’ Call Qualifier 
57 lACD* Agent Logout...

Page 145

@in&? DVX I aad DVX ’ 
~.IHJTTON KEYS= F’EATUFUZ OPERATION Digital Xey T&phone Systems 
405.3 AuTOmTIC CALL DISTRIW- 
TION (ACDJ 
The Basic ACD Software package is an optional 
software package available for the infinite Digi- 
tal Systems. When purchased, Uniform CalI 
Distribution (vCD) is not used and is replaced 
by the ACD functions identified in the following. 
E&l-&Automatic Call Distribution [ACDJ groups 
can be programmed, each containing up 
to 
eight three-digit station numbers. 
A Agent...

Page 146

i@mite DVX I and DVX I1 
D&Ml Key Telephone Systems 
Conditions: 
l Up to five messages can be left at any 
supervisor station. 
l The supervisor can cancel the “HELP” 
request signal by depressing his flashin& 
‘HELP” button. 
In addition, a call will be 
placed to the agent requesting “HELP”. If 
the agent is on a call, the supervisor can 
press his barge-in button to monitor the 
cdl or give assistance on the call, 
l The “HELP” feature access code (FA- 
CODE) will permit a single line telephone 
to...

Page 147

in.ite DVX ’ and DVX ’ 
8%BUTTON KEYSET FEATUREZ OPERATION D#itml Key Telephone Systems 
messages are canceled when a station 
activates call forward. 
. cdl back requests are not allowed at a 
station where a call is forwarded. 
l CO Line calls can be transferred by the 
receiving station back to the original for- 
warded station. 
l A station in the call forward mode may 
still make outgoing calls. 
To Remove Call Forwarding: 
1. Uft handset or press ON/OFF button. 
2. Dial the CalI Forward Cancel...

Page 148

1. Lift handset or press ON/OFF button. 
2. Dial the Call Forward code. 16401 on the 
dial pad, 
or 
press the pre-programmed’ FWD flex but- 
ton. 
3.Dial[%Jonthedialpad.Thendialthespeed 
bin number that contains the number 
where calls are to be forwarded. 
or 
Press the pre-programmed* flex button for 
the speed bin. Confirmation tone is heard. 
FWD bution LED is flashir@ 
4. Replace the handset or press the ON/OFF 
button. 
Conditions: 
l Line Queue, Call back requests, mes- 
sage wait requests. and...

Page 149

in_finite DVX I and DVX ’ 
&BUTTON KEY-SET FEA’MJRE OPERATION Di@iz3l Key Telephone Systems 
Press the pre-programmed+ FWD flex but- 
ton. confirmation tone wiu be heard. 
*Refer to Sec. 400.37, Flexible Button 
Assi&nmeilt. 
H. Cdl Forward - Hunt Groups 
If you have been given the ability to forward 
your calls: 
1. L..ift the handset or press ON/OFF button. 
2. Dial the call Forward code, 16401 on the 
dial pad, 
or 
Press the pre-programmed+ FWD flex but- 
ton. 
3. Dial the desired code:...

Page 150

infinite DVX ’ and DVX n 
- 
Dfgi&d Key Telephone Systems S-BUTTON HEYSET FEATURE OPERATION 
405.9 DO NOT DISTURB 
If you 
have been given the ability to place your 
phone in Do Not Disturb: 
a. Lift the handset or press the UN/OFF but- 
t0Il. 
b. Dial the Do Not Disturb code I63 l] on the 
dial pad, 
or 
hess the pre-programmed* DND button. 
DND button lights steady. 
Removing Do Not Disturb 
a. Dial the Do Not Disturb code (6311 on the 
dial pad. 
or 
Press the pre-programmed* DND button. 
The button...
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