Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

ir?j%Ste DVX’andDVXn 
STATION FEATURE OPERATION Digital Key Telephone Sptems 
ON/OFF button 
enables you to make a 
telephone call without lifting the handset. 
It turns the telephone on and off when 
using the speakerphone. 
HOLD button enables you to place an out- 
side caller 
on hold. 
OUTSIDE CALLS are announced 
by a tone 
signal repeated every 3.2 seconds. The con-e- sponding outside line indicator will flash 
slowly. 
INTERCOM CALLS can be tone ringing or voice 
announce. lf it is voice...

infinite DVX I and DVX II 
~fgital Key Telephone Smtuns STATION FEATURE OPERATION 
Table 400-l Digital Tennind Numbering Elan 
1 loo-127 Station Intercom Numbers (DVX ‘) 
100-155 
I Station Intercom Numbers (DVX *) 
199 Modem via DISA access or tmnsfcr 
f 22 [Cl call Park Location 0-7 [system) 
228 Personal Park 
: 33 IHI 
420 m 
421 Ixxrq 
MM 
55 WI 
566 
i 56755pJj 
Hunt Group Pilot Numbers O-7 
Voice Mail enable MSG Wait 
Voice Mail cancel MSG Wait 
Voice Mail Group Wet Numbers O-7 
ACD+ or UCD Group...

STATION FEATURE OPERATION 
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Dipital Key Telephone !$y&ems 
4~).3 ANSWERDIG AN OU’IWDE CALL 
a. Lift handset or press ON/OFF button. 
b. Press slow flashing outside line button, or 
Loop button. (If your telephone is pro- 
grammed with Preferred Line Answer. you 
may answer an outside line by lifting the 
handset, or pressing the ON/OFF button.) 
400.4 PLACING AN OUTSIDE CALL ON 
HOLD 
a. If your system is programm 
ed for Exclusive 
Hold preference, press HOLD button once 
for...

infinite DVX ’ and DVX ’ 
D&$ti Xey Telephone Systems STATION FEATURE OPERATION 
FOG an agent to remove himself from the ACD 
group as an active agent: 
l.Dial the LOGOUT CODE [571] on the dial 
pad. 
or 
Press a pre-programm ed* LOGOUT flex 
button. LOGIN ficx button LED will extin- 
guish. When the agent logs out and re- 
moves himself from the ACD group, an 
ACD logout event is sent to the ACD SMDR 
port, if active. 
Conditions: 
l If an agent logs into an ACD group from 
a station that is logged into...

STAT’ION FE.t%TWtE OPERATION infinite DVX I aad DVX II DQitaI Key Telephone Systems 
Conditions: 
l The outside party will not hear the (qual- 
ify code) account code being entered. 
l The qualify code uses the Grst four digits 
of the account code. Therefore the ac- 
count code record in the SMDRwill con- 
tain the quaI@ code in the first four 
digits. 
l The quaI@ code must be entered during 
CO talk state. 
. A [#] can be entered in the qualify code, 
however it will not be recognized by the 
ACD...

i@tite DVX * and DVX ’ 
digital Key Telephone Systems STATION FEATURE OPERATION 
icaI,ly removed from the previous ACD 
group* 
l A supervisor may log out while in wrap- 
up, or unavailable. 
l A supervisor logging in will fist be 
placed in wrap-up mode before receiving 
an ACD call. 
l K a supervisor attempts to log into an 
ACD group that already has eight mem- 
bers, that supervisor will receive error 
tone. 
l The in.@& Digital System will not verify 
supervisor’s ID codes, other than requir- 
ing...

STATION FEATURE O=‘TTON 
iqj?nite DVX 1 and DVX ’ 
Digital Xey Telephone Gystems 
Status display code folIowed by the 
group being observed. Dialing a different 
group will change the Queue Status dis- 
play to a different group. 
l The Queue Status dispIay show the fol- 
lowfng information: 
- 55x = ACD Group (550-557) 
- CIQ:xx = Calls in queue 
- &xx = Agents logged in 
- 0C:rmnrn = Oldest call in minutes 
I. ACD Group Member Status 
The ACD Group Member Status feature 
provides a means for an ACD...

ir@ife DVX ’ ad DVX ’ 
digital Key Telephone Systems STATION FEATURE OPEMTION 
Or@oneC%ZLBuckrequestcunbeZ@uta 
station; the second request will be 
converted to a message wait call back 
*A flex button must be programmed for this 
feature to operate. Refer to Sec. 400.37. FI&ble 
Button Assignment. 
400.13 GALZ, 
FORWARD: STATION 
A. CallForward-AllCalls 
If you have been given the abiity to forward 
your calls: 
1, Lift handset or press ON/OFF button. 
2. Fess the pre-programmed* FWD button. 
3. Press...

STATXON FEATURE OPERATlON infinite DVX ’ and Dvx n 
Diffital Key Telephone Systems 
Refer to Sec. 405.4, Call Forward-Stations for 
&button 
operatiOn Of this feature. 
To remove Call Forwarding: 
1. Lift the handset or press the ON/OFF but- 
ton. 
2.Press the pre-programmed* FWD button. 
Confi!iation tone will be heard and the 
CALL FWD LED is extinguished. 
*Refer to Sec. 400.37, Flexible Button 
ASSignmWt. 
E. CalI Forward - Of&Net (via speed dial) 
This feature allows stations to forward intercom...

irzfznite DVX I and DVX ’ 
Digital IKey Telephone Syetm STATION FEATURE OPERATION 
5. Replace the handset or press the ON/OFI” 
button. 
Refer to Sec. 405.4, Call Forward-Stations for 
S-button operation of this feature 
To remove Call Forwarding: 
1. Lift the handset or press the ON/OFF but- 
ton. 
ZPress the pre-programm ed* FWD button. 
Confirmation tone will be heard and the 
CALL FWT, LED is extinguished. 
*Refer to Sec. 400.37, Flexible Button 
ASSigIlRlWlt. 
H. Call Forward - Hunt Groups 
If you...