Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

i&l&e DVX’andDVX’ 
Di,@at my T&phone systeme - STATION FEATURE DESCRfPTlON 
SECTION 300 
KEY STATION FEATURE DESCFUPTION 
The System and Key Station features of the 
tirite 
Digiti Key Telephone System are listed 
and described below in alphabetical order. An 
abbreviated feature index is provided in Table 
300- 1 Key Station Feature Index. 
300.1 
ACCOUNT CODES 
An account code is the last field within Station 
Message DetaiI Recording (SMDRL that pro- 
vides the abtity to track spedfc calls by enter-...

IlEy STATION FEATURE DESC~ON iqjinite DV2I’ and DVX” 
D&&al Key Telephone Systems 
Table 300-l Key Station Feature Index [Cont’d) 
FEATURE 
Do Not Disturb [DND) .............................. 300-17 
One-Time Do Not Disturb (DND}. .......... 300- 17 
DTMF Sending ......................................... 300-17 
E 
Emergency Transfer ................................. 300-17 
End to End Signailing .............................. 300-17 
Exclusive Hold ......................................... 300-18...

iqfinite DVX’ and DVX= 
Digital Key Telephone Systems KEY STATION FEAX’URE DEBC~ON 
Table BOB-1 Key Station Featnro Index (Cont’d) 
FEATURE $VAIUBLE 
K 
keyset Self Test ........................................ 300-21 S 
_L 
Last Number Rediai &NR] ........................ 300-21 S 
LCD interactive Display ........................... 300-21 S 
Least Cost Routing (LfJR) ........................ 
.300-21 . s 
6-Digit Table.. ...................................... 300-21 
D&ly Start Time Tables.....

iqfinite DVX’ and DVX I’ 
xSY STATION FEATURE DESCRWMON Digital Key Telephone Sy8tcm.s 
Table 300-1 Key Station Fcabre Index [Cont’d) 
FEATURE 
user Programnl able Preference.. .......... 300-24 
’ Off-Hook Signauing ................................. 300-24 
i Off-Premise Extensions (OPX) .................. 300-24 
On Hook Dialing 
...................................... 300-24 
On Line Programmhg .............................. 300-25 
IP 
- 
i Page/Relay Control . . . . . . -.* . . . . . . . . . . . . ....

irlfinite DVX’ and DVX’ 
I)Jgital Ecy Telcphane Systems KEY STATION FEATURE DESCRWMON 
Table 300-1 Key Station Fcaturc Index [Cont’d) 
Transfer Recall . . . . . . . . . . . . . . . . . . . . . ..e... . . . . . . . . . . . ..w 3OCk2E 
‘u 
- 
&form CalI Distribution (UCD) 
............. .300-28 
Agent Queue Status Display 
............... -300-2s 
Alternate UCD Group Assignments ...... 300-21 
Auto wrap-up w/Timer ....................... 300-2E 
Avaflable/Unavailable Mode ................ 300-Z 
Incomhg CO...

m STATION FEATURE DESCRIPTION iqfinite DVX’andDVXn 
D$jital Key Telephone Syntems 
13. Alternate ACD Gmup Aaaignmenta 
An alternate ACD group can be pro- 
gmmmed so that if stations in one group 
are busy, the alternate group will be 
checked for an available station. 
C. Group Member Status 
The SupeTYisors Group Member Status 
feature provides a means for an ACD su- 
pervisor to view the status of each of the 
eight ACD groups in the system individu- 
ally. This display will teI1 the supervisor 
which...

imite DVX’ and DVX” 
Digiti Key Telephone Sy&ems KEY 
STATION FEATURE DESCRIPTJON 
displays from the groups that the super- 
visor is assigned to and can barge in on 
active calls in his ACD group or groups. 
J. Supervifmr/Agent Calls in Queue 
DOPEY 
This feature provides a means for an agent 
and 
ACD supervisor to view the status of 
their ACD group. This display is an idle 
state display and will prompt a supervisor 
that his agents in the group are having 
problems answering all their calls. The...

ir@ite DVX I and DVX” 
gEp STATION FEATURE DESCRIPTION [email protected] Key Telephone Systems 
The call Cost Display will replace the call dura- 
tion display when a call is made using LCR. This 
display is enabled in programming. 
The cost information is programmable by se- 
lec!ing one of the 16 route list tables and one of 
the four time periods. This allows the user to 
program four separate costs based on the time 
of day for each of 16 routes. The costs entered 
in the tables will be a cost for one minute,...