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Trillium Panther Ii Feature Module Iv System Manual

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Page 121

Trillium Standard Practice 
5. STATION FEATURES 
ACCOUNT CODES (FORCED AND MANUAL) 
Description 
There are two types of Account Codes available on the Panther II system, 
Forced and Manual. Both are used to bill calls to an account, but in the case 
of Forced Account Codes, the user must supply the account number before 
being given access to an outside line. Manual Account Codes can be 
entered at any time before a call is ended. 
Before you can access an outside line you must enter a Forced Account...

Page 122

Panther II 820/1032/2064-105 
time basis, or to be repeated at daily or weekly intervals, to remind them of 
meetings, appointments, etc. The alarm consists of six l-second bursts of 
ringing. The alarm will sound if the set is idle. However, if the set is in 
use the alarm will not sound until the set is returned to an idle state and the 
clock turns to the next minute. In addition, the Panther II Display Set can 
program a message to appear on the LCD Display for 60 seconds when the 
alarm sounds (see...

Page 123

Trillium Standard Practice 
Conditions 
l A music source must be connected. 
. . ._ 
 
./’ 
Programming Required 
None 
BUSY OVERRIDE 
Description 
The 
Busy Override feature allows a user (Party A) to signal another user 
(Party B), who is on another call, that they want to speak with Party B. 
When Busy Override is activated, Party B hears three short tone bursts 
through the speaker and has the option of answering or ignoring the signal. 
Conditions 
l You cannot Busy Override a Set that has Do Not...

Page 124

Panther II 820/1032/2064-105 
CALL HOLD I HOLD RECALL 
Description 
The Call 
Hold feature allows an external or internal call to be placed on 
hold. While the call is on hold, the Set may be used to perform other 
functions such as transfer, conference or paging. When a Set has placed a 
call on hold, the appropriate line indicator flashes at one rate at that Set, and 
at a different rate at other Sets. 
If an external call on hold is not retrieved within a predefined time, the 
system provides four...

Page 125

Trillium Standard Practice 
CALL PARK 
Description 
The 
Call Park feature allows a call to be parked temporarily and picked up 
from another station. It is only necessary to know the number of the line 
that was parked. The feature is helpful as an Attendant call processing 
feature. 
Conditions 
None 
Programming Required 
None 
CALL PICKUP - LOCAL 
Description 
Any station can be assigned to a pickup group (see Section 4, PICKUP 
GROUPS), and can answer any type of call for that group, by dialing the...

Page 126

Panther II 820/1032/2064-105 
Programmable Feature Keys allow a specific key to be programmed as a 
Call Pickup - Remote key (See Section 5, PROGRAMMABLE FEATURE 
KEYS for more details). 
Conditions 
l If more than one station attempts to pick up a ringing line at the same 
time, the call will be answered by the first person who dials the Call 
Pickup - Remote code. 
l Call Pickup priorities are the same as Call Pickup - Local priorities. The 
oldest (fmt) ringing call of each type will be answered...

Page 127

Trillium Standard Practice 
COMMON SPEED CALL - DIALING 
Description 
Each user on a Panther II 820, 1032 or 2064 system has access to a 
systemwide directory of 80 Common Speed Call entries. These entries, 
when stored in the system’s memory, can be dialed from any Set. Common 
Speed Call entries are stored by 2-digit codes (20 to 99; see COMMON 
SPEED CALL - STORING in this section), but can be dialed either by 
code, or by One Touch Speed Dial, if programmed. 
Common Speed Call entries can be dialed...

Page 128

Panther II 820/1032/2064-105 
Automatic pauses, hookswitch flashes and halts can be entered into a speed 
dialing sequence by pressing the appropriate key, as marked on the Set’s 
designation car& press HOLD to insert a Halt; press FLASH/CANCEL to 
insert a Flash; press CONFERENCE to insert a Pause. 
Storing instructions are provided in the Master Attendant section of each 
Panther II User Guide. 
Conditions 
None 
Programming Required 
None 
CONFERENCE CALL - EXTERNAL 
Description 
There are three types...

Page 129

Trillium Standard Practice 
If Intercom On Hold (Access Code - 040) is programmed for the system, 
you can establish a mixed conference call by adding an external call to your 
intercom call on hold. 
Conditions 
None 
Programming Required 
None 
 
/’ 
DIAL SIGNAL CONVERSION 
Description 
While an external call is being dialed, if the user presses the * key, the 
Panther II system will switch from pulse dialing to tone dialing for the 
remaining digits in the call. This allows the user to have access to...

Page 130

Panther II 820/1032/2064-105 
DO NOT DISTURB OVERRIDE 
Description 
When a Set user with Do Not Disturb Ovenide capability encounters 
Do No Disturb (a busy signal) at a Set, they can press the # key. This 
sends a long tone to the station with Do Not Disturb activated, to alert 
them that someone is trying to reach them. In default mode, the 
Master Attendant is the only station with Do Not Disturb Override 
capability, but any station can be programmed with this privilege, on a 
set-by-set basis. Note...
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