Toshiba Stratagy Ies32, Es4, Es80, Es96, Es96r User Guide
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Stratagy ES User Guide 01/03117 Unified Messaging with IP IntegrationE This appendix provides instructions on how to configure your computer to properly record .wav files in the correct format to send into Stratagy ES as voice messages. NoteThis process is only necessary if your computer is configured to use Unified Messaging with Internet Protocol (IP) Standard Integration.
Unified Messaging with IP Integration Configure Windows for Stratagy ES Codec 118Stratagy ES User Guide 01/03 Configure Windows for Stratagy ES Codec NoteBefore beginning the setup procedure, the TAIS Audio Codec must be installed on your PC. Check Codec is Installed on PC 1. Click Start >Settings > Control Panel > Sounds and Multimedia > Hardware tab (shown right). 2. Confirm if the Stratagy ES Audio Codec is present. If it is present, continue with this setup. If it is not, contact your System Administrator to have the Codec installed on your PC. 5950
Unified Messaging with IP Integration Configure Windows for Stratagy ES Codec Stratagy ES User Guide 01/03119 Configure Windows 1. Click Start > Settings > Control Panel > Multimedia (shown right). 2. In the Recording section of the Multimedia Properties window, click Customize. The Sound Selection screen displays (shown right). NoteIn Windows 2000 you can access the Sound Selection screen directly by selecting Start > Programs > Accessories > Entertainment > Sound Recorder > File > Properties > Convert Now. 3. From the Sound Selection screen, select Toshiba ADPCM from the Format field’s drop-down menu (this value is only present if the TAIS Audio Codec has been properly installed). 4. From the Attributes field, select 8,000 KHz, 4 Bit, Mono from the drop-down menu. 5558 5559
Unified Messaging with IP Integration Record Stratagy ES Voice Messages (using Windows Sound Recorder) 120Stratagy ES User Guide 01/03 5. Click Save As and the Save As dialog box displays. Type Stratagy ES Format in the available field. 6. Click OK. The Sound Selection screen displays (shown right). 7. From the Sound Selection screen, click OK. 8. From the Multimedia Properties screen, click OK to quit Multimedia Properties. This completes the setup. Record Stratagy ES Voice Messages (using Windows Sound Recorder) This procedure explains one way in which to record a .wav file that can be sent into the Stratagy ES as a voice message. Other multimedia software can be used to perform this function provided that the software provides a way to set the recording compression rate. To use Microsoft Sound Recorder, perform the following: 1. From the Start Menu, select Programs > Accessories > either Multimedia (Windows NT®) or Entertainment (Windows 98 & Windows 2000) > Sound Recorder. 2. Click Record (red button) and record your message through the multimedia microphone connected to your PC. 3. When finished recording, click on File > Save As. 4. Select a folder in which to save the .wav file. 5. Enter a File name for the .wav file. 6. Click Change. The Sound Selection window displays. 7. From the Name field’s drop-down menu, select Stratagy ES Format. The attributes should change to reflect the proper compression of 8,000 KHz, 4 Bit, Mono. 8. Click OK to close the Sound Selection window. The Save As window displays. 9. If the target folder information is correct, click Save. 5561 5560
Unified Messaging with IP Integration Send .WAV File as Voice Message Stratagy ES User Guide 01/03121 Send .WAV File as Voice Message 1. To send the .wav file into Stratagy ES as either a new, reply, or forwarded voice message to a mailbox, attach the .wav file to an e-mail message (shown right). 2. Make sure that the address for the message is correct. The addressing convention for sending voice messages into a Stratagy ES is defined as @. NoteAs a quick tip, every time you get a Stratagy ES voice message from a Stratagy ES voice mail user, add that address to your personal address book. If other Stratagy ES mailbox addresses are entered in either the To:, cc:, or bcc: fields, those mailboxes also receive your message. 5562
Unified Messaging with IP Integration Send .WAV File as Voice Message 122Stratagy ES User Guide 01/03
Stratagy ES User Guide 01/03123 Remote User Password Administration for TTSF This appendix provides instructions on how to update the Stratagy ES software with your e-mail log on password so that the system can retrieve e-mail messages and read them via Text-to-Speech (TTS). NoteThis procedure is only required if you have TTS Privileges and you use Unified Messaging with the Internet Protocol (IP) Standard Integration. Please contact your System Administrator to confirm your mailbox privileges. To update the Stratagy ES with your e-mail password, the Stratagy ES Remote User Password Administration applet must be installed on the your computer. Without the password, the TTS e-mail feature does not work. This password must match the E-mail Server (e.g., Exchange) account password for the TTS feature to work.
Remote User Password Administration for TTS Set Remote User Password 124Stratagy ES User Guide 01/03 Set Remote User Password ➤To install Stratagy ES Remote User Password Administration applet 1. Insert the Stratagy ES Software CD-ROM into your computer. 2. From the Main Menu, select Remote User Password Administration. The Stratagy ES Remote User Password Administration screen displays (shown right). 3. Enter the Stratagy ES mailbox number for the user. 4. Enter that mailbox’s security code. 5. Enter the password that you enter to log into your e-mail service. 6. Enter the computer name or IP address of the host Stratagy ES system on the local network. Your System Administrator should have this information. 7. Enter the computer name or IP address of the host SMTP server on the local network. 8. Click Send Update. The applet will securely send your e-mail password directly into the Stratagy ES system. Your System Administrator should have this information. 6588
Stratagy ES User Guide 01/03125 Using Stratagy ES with a Strata Legacy SystemG Notes Toshiba Legacy systems are Strata DK8/16, DK14, DK40i, DK424i, DK24/56/96. For information on Strata CTX systems, see Appendix A – Using Stratagy ES with a Strata CTX. The naming convention for DKT assignments within Toshiba is Directory Numbers. For clarity and ease of understanding, the terms Extension Number and Phantom Extension Number will be used in this document in lieu of PDN and PhDN. This appendix explains the procedures for programming Toshiba Legacy proprietary telephones for Call Forward and Message Retrieval when using a Stratagy ES Voice Processing System with one of the following Toshiba telephone systems: Strata DK14, DK40i, DK424i NoteAny reference to Strata DK 424i in this appendix, should be read to include DK424 and DK280. Any reference to DK40i should be read to include DK40 and DK16e. Strata DK8/16, DK24/56/96 Once programmed, your Stratagy ES voice processing system can answer calls when you are busy or not available. It can give callers choices when you do not answer, such as: recording a message, dialing another extension, or dialing 0 for assistance. NoteThis appendix does not include the procedures for Call Forward and Message Retrieval with a standard telephone. Consult the appropriate Toshiba Standard Telephone User Guide for these instructions.
Using Stratagy ES with a Strata Legacy System Call Forward 126Stratagy ES User Guide 01/03 If you have a Strata telephone system, you need to program your telephone only once for the Call Forward and Message Retrieval functions. Then you can follow the appropriate steps for using Call Forward and Message Retrieval. Notes If you do not have Call Forward keys, you can use access codes instead. Refer to the appropriate User Guide for the Call Forward access/cancellation codes or check with your System Administrator. If the Stratagy ES is fully integrated with your telephone system, you may not need to enter a Voice Mail ID code for Call Forwarding or Message Retrieval. Please consult your System Administrator if Voice Mail ID codes are required. With most Toshiba proprietary telephones, you can store the sequence of steps on a Speed Dial button for quick access. Refer to the appropriate Quick Reference or User Guide for your telephone for information and instructions on using Speed Dial buttons. Call Forward To direct forwarded calls to your mailbox and to ensure that callers receive your personal greeting, additional internal access digits must be programmed initially from your telephone for your extension number and for each phantom extension number by your telephone. These digits are called voice mail ID codes. NoteYour telephone must be the owner of the phantom extension number to store a voice mail ID code for the phantom extension number. Set Call Forward to Stratagy ES Skip to “To forward calls to Stratagy ES” on page 128 if you have already performed this function. Once programmed, this code is automatically sent to the Stratagy ES system whenever calls are forwarded to the Stratagy ES system from your telephone, enabling callers direct access into your mailbox.