Toshiba Stratagy Flash Ivp8 User Guide

							Manage Mailbox
Change Your User Options
Stratagy User Guide   06/0259
Review Your Option Settings
5. Press an option number:

Enable/disable 
notification template 
(toggle)Pressing 
 toggles the notification template 
between Enable and Disable. After pressing 

, a 
prompt verifies the current status.
Change notification 
digits. Enter the new 
notification telephone 
number’s digits and 
press 
. Stratagy verifies the telephone number entered.
Save changes Stratagy tells you that the notification template 
changes have been saved. Stratagy returns to the 
previous menu.

Return to previous 
menuStratagy cancels the change message notification 
options and returns to the previous menu.
6. Press 

 to return to the 
Manage Mailbox MenuYou can select another user Manage Mailbox 
option.
...or 

to return to the 
Main Menu.You can select another Main Menu option.
1. From the Main Menu, 
press 
Manage Mailbox.Stratagy plays the Manage Mailbox options.
2. Press 
Change your 
User Options.
3. Press

 to Review your 
Option Settings.Stratagy verifies the status of your DND, Call 
Screening options and plays your selected busy 
message and name recording.
4. Press 

 to return to the 
Manage Mailbox MenuYou can select another user Manage Mailbox 
option.
...or 

to return to the 
Main Menu.You can select another Main Menu option. 
						

							Manage Mailbox
Manage Your Lists
60Stratagy User Guide   06/02
Manage Your Lists
Stratagy provides the ability to create and manage up to seven personal distribution 
lists. The lists consist of the User IDs to which you most frequently send messages.
At the time you create a list, you are given the option of recording a “list comment” 
that serves as a title or name for the list. The comment plays each time you use the list 
to confirm that you have chosen the correct distribution list.
From the Manage Your Lists Menu (shown below), you can review the list contents, 
add and delete User IDs to the list, and record a list comment to help you identify the 
list.
1. From the Main Menu, 
press 
Manage Mailbox.Stratagy plays the Manage Mailbox Menu.
2. Press 
Manage your 
Lists.
3. Select the desired list 
number 

~.You are prompted to enter an option.
From the Main Menu:
Manage Mailbox
From the Manage Mailbox Menu:
Manage your Lists
Select ~ for a Personal List
Review your current list
Add a User ID to the list
Delete a User ID from the list
Record a list Comment
Return to previous menu
Return to previous menu







 
						

							Manage Mailbox
Manage Your Lists
Stratagy User Guide   06/0261
4. After selecting a list, you 
can press:

Review your current 
listThe system prompts you with the name (and 
extension) of each User ID on the list.
Add a User ID to the 
listStratagy prompts you to enter the User ID.
Enter the User ID. 
Press 
 when done.The name (and extension) plays. You can add 
additional User IDs as needed.
Delete a User ID from 
the listStratagy prompts you to enter the User ID.
Enter the User ID. 
Press 
 when done.The name (and extension) plays. The system 
prompts “Deleted.”
Record a list 
Comment
Record your 
comment. Press 
 
when done.When sending a message, the comment plays each 
time the destination list is selected. Stratagy 
prompts you to record the comment. 
5. Press 

 to return to the 
previous menuStratagy returns to the previous menu.
...or 


 to return to the 
Manage Mailbox MenuYou can select another Manage Mailbox option.
...or 
to return to the 
Main Menu.You can select another Main Menu option. 
						

							Manage Mailbox
Manage Guest User IDs
62Stratagy User Guide   06/02
Manage Guest User IDs
Guest User IDs provide limited access to the Stratagy system for temporary and 
project-oriented employees, such as consultants and contractors. Guest users can only 
send messages to their Host User ID and other guests of their Host User ID.
The Guest User IDs are selected from a system-generated list and assigned on a per-
use basis. See your System Administrator for details if you have this feature.
Managing Guest User IDs involves creating and deleting these IDs (menu shown 
below).
NoteSome Stratagy systems do not support the Manage Guest User IDs option. See 
your System Administrator for the specific operation of your system.
1. From the Main Menu, 
press 
 Manage Mailbox.Stratagy plays the Manage Mailbox Menu.
2. Press 
 Manage Guest 
User IDs.Stratagy plays the Manage Guest User IDs Menu.
3. Select one of the 
following:

Create a Guest User 
IDThe system prompts with a Guest User ID 
number. Be sure to make a note of the number and 
the person you assign. 
From the Main Menu:
Manage Mailbox
From the Manage Mailbox Menu:
Manage Guest Mailboxes
Create a Guest Mailbox
Delete a Guest Mailbox
Review your Guest Mailboxes
Return to previous menu
3498 
						

							Manage Mailbox
Use Guest User IDs
Stratagy User Guide   06/0263
Use Guest User IDs
Instruct your guest users to call the Stratagy system and identify themselves as guest 
users of your mailbox. Only then can they use Stratagy to send, receive, and reply to 
the messages with your mailbox (Host ID) as a typical Stratagy user.
NoteSee “Access Your Mailbox” on page 14 for more detailed instructions of the 
following steps.
Delete a Guest User 
IDStratagy prompts you to enter the User ID.
Enter the User ID. 
Press 
 when done.The system confirms the Guest User ID is deleted.
Review your Guest 
User IDsThe system lists your Guest User ID numbers.
4. Press 
 to return to the 
Manage Mailbox MenuYou can select another user Manage Mailbox 
option.
...or 

to return to the 
Main Menu.You can select another Main Menu option.
1. Call the Stratagy system.
2. Enter 


 + .NoteCheck with your System Administrator for 
the User ID (default 


) configured for 
your system.
3. Enter the Host User 
ID +
.The Host User ID’s greeting plays.NoteStratagy uses the combination of the Host 
User ID and the Guest User ID to identify 
the caller as your guest.
4. Enter 

 + the Guest User 
ID + 
.
5. Enter the security 
code +
. 
						

							Manage Mailbox
Use Guest User IDs
64Stratagy User Guide   06/02 
						

							Stratagy User Guide   06/0265
Using Stratagy with 
a Strata CTX A
This appendix covers the use of Stratagy Release 3.3 or higher voice mail with the 
Strata CTX. Call Forward, Message Waiting, Direct Transfer to Voice Mail and Voice 
Mail Conference features are all described.
NoteCheck with your System Administrator about your company’s phone system 
and telephones.
Call Forward
NoteSee Strata CTX 3000/2000-series Telephone User Guide for additional 
information on programming and using this feature on your phone.
There are two types of Call Forwarding: System and Station.
System Call Forward (which is set in Programming) automatically directs calls to a 
predefined location, such as Voice Mail.
Station Call Forward enables you to assign Call Forward destinations for each 
extension on your phone. Each extension can be independently set for a different 
Call Forward feature. You can set a flexible button to perform any Call Forward 
function. 
Call Forward must be set prior to receiving the call.
NoteStation Call Forward takes priority over System Call Forward.
Table 1 on page 66 contains the Call Forward Button sequences for performing Call 
Forward. There are two ways to perform each Call Forward function. One, enter the 
button sequence as described, or two, program a flexible button to perform the 
sequence. Refer to the appropriate User Guide for the Call Forward access/
cancellation codes or check with your System Administrator. 
						

							Using Stratagy with a Strata CTX
Call Forward
66Stratagy User Guide   06/02
➤To use the Call Forward button sequence
➤Follow the instructions in Ta b l e  1 below shown under “Button Sequence.” Some 
features require additional input, such as:
Destination – If the destination is an outside number, press after entering the 
destination. The CTX accepts destination numbers of up to 32 digits.
Timer – This is a two digit entry representing how long (8 to 160 seconds) your 
telephone should ring before forwarding the call. If you enter one digit, you 
must press 
after entering the single digit.
Also, in the following table, (Tone) means that a confirmation tone plays at that point 
in the sequence.
Table 1 Call Forward Procedures 
FeatureButton Sequence
Call Forward - Station
Call Forward Any Call (Internal and Incoming Line)
All Call Press Extension button + 
		 (Tone) + Destination No. (Tone)
Busy Press Extension button + 

 (Tone) + Dest. No. (Tone) 
No Answer Press Extension button + 

 (Tone) + Dest. No. (Tone) + Timer + 
Busy No Answer Press Extension button + 
 + Dest. No. + Timer + 
Cancel Press Extension button +
	 (Tone)
Call Forward - System
Call Forward - Incoming Line Calls
All Calls Extension button + 

 (Tone) + Dest. No. (Tone) 
Busy Extension button + 

 (Tone) + Dest. No. (Tone) 
No Answer Extension button + 
	

 + Dest. No. (Tone) + Timer (Tone) + 
Busy No Answer Extension button + 
 + Dest. No. (Tone) + Timer (Tone) + 
Cancel Extension button + 
	 (Tone)
Call Forward - System
Activate

 (Tone)
Cancel

 (Tone) 
						

							Using Stratagy with a Strata CTX
Message Waiting
Stratagy User Guide   06/0267
Message Waiting
Use your LED/button and LCD to see/retrieve message(s).
An extension can receive up to four simultaneous Message Waiting indications and 
LCD messages. One message is reserved for the Message Center.
Your phone can be programmed to have up to four additional (flexible) Message 
Waiting buttons/LEDs. Ask if these buttons have been programmed on your phone. If 
so, substitute them when the 
 button/LED is mentioned in the following steps.
Responding to a Lit Msg LED
1. On an LCD phone, if you see a “+” press 

 to display additional messages; 
otherwise, go to Step 2. The “+” indicates additional messages. The LCD can show 
up to three station messages for your extension and three for each additional 
(phantom) extension that you may have.
2. Press 
, then lift the handset. Your phone rings the extension or voice mail 
device that sent the indication. The LED continues to flash red. 
3. After answering the message(s), place the handset back on-hook.
4. If the Msg LED continues to flash, you have more messages; repeat Steps 1~3 
above to retrieve them. Voice mail devices turn off the LED/LCD indications after 
a short delay, after you checked all messages.
5. To manually turn off your Msg LED, press your extension button, then press 

. Do this step for each message received. 
						

							Using Stratagy with a Strata CTX
Call Record to Stratagy
68Stratagy User Guide   06/02
Turning On/Off Message Waiting LED on Another 
Extension
If you call an extension and it’s busy or there is no answer, you can light that 
extension’s Message Waiting LED and enable that extension to call you back.
1. Dial an internal extension. You hear busy tone or there’s no answer.
2. Press 
 or . The Msg LED flashes red on the called phone. At your phone, the 
Msg LED lights steady red and the LCD shows the station number where you set a 
Message Waiting light.
3. Press 
. Your Msg LED turns Off. The Msg LED on the called telephone 
flashes until the called party presses the flashing 
 button - which calls you 
back.
4. To turn Off a Message LED that you have set on another extension, press 
 plus 
the extension number that has the message light set. Then hang up to release your 
telephone.
Call Record to Stratagy
If your company’s Stratagy is connected to a Toshiba Strata CTX with SMDI 
integration, you have an additional feature at your disposal—Call Record. While on 
an active call, a station user can record the conversation and store it in a Stratagy voice 
mailbox. Recordings can also be paused or restarted. Depending upon your System 
Administrator, you are given either a manual method of recording that allows you to 
designate the mailbox where the recording will be sent or an auto method that 
automatically sends the recording to a predefined mailbox that is assigned to the 
phone you are using. This may be your personal mailbox.
NoteAsk your System Administrator which method you need to use when recording 
a call.
This feature requires the presence of a 
 !	 and a # $ (Pause/Resume) 
button on your telephone. Feature codes are not available. Check with your System 
Administrator to see if you have access to this feature.
Important!Stratagy mailboxes have a definable limit on the length one message 
can be. If you plan on doing lengthy recordings using this feature, see 
your System Administrator so your message recording time can be 
properly defined.