Toshiba Stratagy Flash Ivp8 User Guide
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Send Messages Forward a Message Stratagy User Guide 06/0239 Select Additional DestinationsSend the forwarded message to additional destinations. Valid entries: , , and . You cannot enter Multiple Destinations. Special Delivery OptionsYou can send a message as urgent, private, or with a return receipt request. The settings can be used in any combination and changed prior to sending the message. See “Special Delivery Options” on page 43 for instructions on using this option. Set Future Delivery You can have your message delivered at a future specified time and date. See “Future Delivery” on page 44 for instructions on using this option. Cancel message and select new destinationCancels the message and returns you to Step 2 on page 37. Cancel and Return to the Main MenuCancels the message and returns you to the Main Menu.
Send Messages Reply to the Current Message 40Stratagy User Guide 06/02 Reply to the Current Message Stratagy lets you reply to a message that you are currently playing. When you reply to a message, you do not have to select the source of the message as a destination since Stratagy “remembers” it. You can send the reply to additional destinations. When the originator(s) receives and plays the reply, he/she hears the prompt, “Reply message from [name or User ID].” Important!The Reply feature only works if the original message is sent from a Stratagy user. When a Stratagy user that has not logged on to his/her mailbox leaves a message for you, you have to enter a destination to respond. 1. From the Play Messages Menu, press Reply to the current message.You are prompted to record your reply to the message. 2. Record your reply after the tone. When finished, press . While recording, you can press to pause/resume (toggle or 30 seconds) the recording. 3. Press again to send the reply immediatelyStratagy tells you that your reply has been sent and returns you to the Main Menu. Important!If you press to send your reply you cannot use the special recording and sending options. ...or before sending the reply, you can use any of the following options: Review reply The recording plays. Re-record Press when done.The system prompts you to record your reply at the beep.
Send Messages Reply to the Current Message Stratagy User Guide 06/0241 Append reply Press when done.The appended reply plays after the already recorded portion. The system prompts you to record at the beep. Select Additional DestinationsSend the message to additional destinations. You may repeat this step as often as necessary. Enter one of the following destinations: User ID and press . Press again to record a reply without playing the user’s name.Stratagy plays the user’s name or User ID for confirmation.NoteIf your Stratagy system is designed with a fixed length number for your User ID, do not press after entering a User ID. See your System Administrator for specific operation of your system. Directory You are prompted to enter the person’s name. Enter the first few letters of the first or last name (Q = 7, Z = 9).Stratagy plays the first name that matches the combination of the letters you entered. Press to select the name as the destination ...or to hear the next name ...or to cancel your entry and re-enter. Personal List Enter a list number ( ~).You are prompted for the destination list number. Stratagy plays the list comment or number for confirmation. See “Manage Your Lists” on page 60 to create or revise a destination (distribution) list.
Send Messages Reply to the Current Message 42Stratagy User Guide 06/02 System List Enter a list number ( ~).You are prompted for the destination list number. Stratagy plays the list comment or number for confirmation. Ask your System Administrator for more information about System Lists. Special Delivery OptionsYou can send a message as urgent, private, or with a return receipt request. The settings can be used in any combination and changed prior to sending the message. See “Special Delivery Options” on page 43 for instructions on using this option. Set Future Delivery You can have your message delivered at a future specified time and date. See “Future Delivery” on page 44 for instructions on using this option. Cancel reply Cancels the reply and returns you to Step 2 on page 40. Cancel and Return to the Main MenuCancels the message and returns you to the Main Menu.
Send Messages Special Delivery Options Stratagy User Guide 06/0243 Special Delivery Options You can send a message as urgent, private, or with a return receipt request. The settings can be used in any combination and changed prior to sending the message. When you send, forward or reply to a message, this option is available by pressing Special Delivery Options. ➤Enter an option number: Set Urgent status (toggle) To remove the urgent status, press then again.Urgent messages play first in the New Message Queue. Set Private status (toggle) To remove the private status, press then again.Private messages cannot be forwarded. Set Return Receipt request (toggle) To remove the return receipt request, press then again.Stratagy notifies you when and by whom the message was received and plays the original message. NoteA message that is only partially heard (for five seconds or longer) sends back a return receipt to the sender. Return to previous menuStratagy returns you to the previous menu.
Send Messages Future Delivery 44Stratagy User Guide 06/02 Future Delivery Stratagy can be configured so that your message is delivered at a future specified time and date. After marking the message for future delivery, you can review (play, save, delete) the message at any time before it is sent. See Chapter 3 – Play Messages for instructions on using the Future Delivery Review option. When you send, forward or reply to a message, this option is available by pressing Set Future Delivery. You can choose any or all of the selections. NoteFuture Delivery is not supported by all Stratagy systems. Check with your System Administrator to find out if your system is configured for this feature. ➤Enter an option number and press .Each of these settings default to the current time/date. To set a future delivery time, you do not need to enter all the options. For example, if you have recorded a message and want to have it delivered that afternoon at 2:30 PM, you only need to enter the hour (2), select PM and enter the minutes (30) using options 1 and 2. Set Hour ( ~ ) AM PMStratagy prompts you to select AM or PM. Set Minutes (~ ) Set Day ( ~ ) Set Month ( ~ ) Set the Year (last two digits)Two-digit numbers under 80 will be set for the next century. For example, enter to set 2059. Return to previous menuStratagy plays the message delivery time and date and returns you to the previous menu. NoteYou can review, continue to send (save), or delete this message using the Future Delivery Review option on the Play Messages Menu. (See Chapter 3 – Play Messages).
Stratagy User Guide 06/0245 Manage Mailbox5 Stratagy provides special options to customize and manage your mailbox features (menu shown below). From the Main Menu: Manage Mailbox Change your Greeting Change your User Options Manage your Lists Manage your Guest User IDs Return to Main Menu
Manage Mailbox Change Your Greeting 46Stratagy User Guide 06/02 Change Your Greeting You can select either a personal or system greeting to play callers when you do not answer or when your telephone is busy. This section discusses the three basic greeting controls (menu shown below): Create or record over a personal greeting Change your greeting selection Review a greeting Not available for System greeting From the Main Menu: Manage Mailbox From the Manage Mailbox Menu: Change your Greeting Select ~ for a Personal Greeting or for the System Greeting Review selected greeting Record (new) greeting Review recording Re-record Append to recording Cancel recording Save recording Return to previous menu Review current greeting Return to previous menu 3608
Manage Mailbox Change Your Greeting Stratagy User Guide 06/0247 Create or Record Over a Personal Greeting Personal greetings should be informative and advise callers when you will be available to return their calls or respond to their messages. You can update personal greetings as often as you want. You can store up to seven different recorded greetings from which you can choose as your personal greeting. The System Administrator can also schedule your greetings to play automatically at different times. 1. From the Manage Mailbox Menu, press Change your Greeting.Stratagy prompts with a list of options from the Change your Greeting Menu. 2. Enter a number from ~.Your greeting is identified by the number chosen. For example, you can record a general greeting as greeting 1, then record a greeting for holidays as greeting 2. Later, you can choose which one plays. You can re-record a greeting at any time. 3. Press to record the greeting (speak slowly and clearly).The following information should be included in your Personal Greeting: Your name Company and/or department Date Your availability Instructions to leave a detailed message Call coverage options 4. Press when done.
Manage Mailbox Change Your Greeting 48Stratagy User Guide 06/02 Sample Greeting “Hi. This is Mary Smith of the Toshiba Marketing Department. It is Monday, June 19, and I am in the office today. I am either on the telephone or have stepped away for a few minutes and your call has been forwarded to my voice mailbox. If at the tone you leave a detailed message and a telephone number where I can reach you, I will be happy to return your call.” 5. (Optional) After recording, you can press: Review recording The complete greeting plays. Re-record Press when done.The system prompts you to record at the beep. Append recording Press when done.Appending a greeting enables you to add information to the end of your already recorded greeting. The system prompts you to record at the beep. Cancel recording The greeting is canceled. The system returns to the previous menu. Save recording Stratagy tells you that greeting (number) has been recorded and returns to the previous menu. Again, you are given the option to review or record over the greeting you have just recorded. 6. Press to return to the previous menu.You are given the option to record another greeting. 7. Press and select another greeting number ( ~). 8. Repeat Step 3 on page 47. Important!The last greeting selected or recorded is the greeting that callers hear as your User ID greeting. 9. To return to the Main Menu, press .Stratagy plays the Main Menu options.