Toshiba Stratagy Flash Ivp8 User Guide

							Stratagy User Guide    06/0279
Glossary
This glossary defines frequently-used Stratagy voice processing system features and 
functions.
Term Definition
Busy Greeting
You can select your custom busy or the system busy greeting 
for callers to hear when your telephone is busy. If you do not 
record your custom busy greeting, the system busy greeting 
automatically plays.
Call RecordIn Stratagy systems with software Release 3.3 or higher, you 
can record a live call into your mailbox from your Strata CTX 
telephone.
Call ScreeningCall Screening operates in on/off mode. When on, Stratagy 
asks callers for their name and company. Without the caller’s 
knowledge, the system relays that information to you. You can 
decide to receive the call, let the call forward to your mailbox, or 
transfer the call to another extension with or without 
announcement. 
CallerSomeone who calls into the Stratagy system. A caller can 
obtain information, leave a message for someone, and/or 
provide information.
Called PartyThe telephone user the caller reached. See “User.” 
						

							Glossary
Directory ~ Name Recording
80Stratagy User Guide    06/02
DirectoryA caller enters digits corresponding to the first few letters of a 
user’s name and Stratagy plays the recorded name (and 
optionally extension) that matches the entered digits. Stratagy 
offers the caller the option of selecting the name and being 
transferred or hearing the next name.
Do Not Disturb (DND)Do Not Disturb operates in on/off mode. When on, Stratagy 
automatically sends calls to your User ID (mailbox) without 
ringing your telephone first.
DTMFDual Tone Multi-frequency.
Fax MessagesFax messages sent to your mailbox. With the optional fax mail 
feature, your mailbox can receive, store, and forward fax 
messages along with voice messages. When you access your 
mailbox, Stratagy tells you the number of fax messages in your 
mailbox; and when you play the message, states the number of 
pages received. You cannot listen to the actual fax information. 
If you are calling from a fax machine, the fax can be transmitted 
on the same telephone connection; otherwise, you can direct 
the fax to a fax machine’s number. The system redials the 
designated fax number and transmits the document.
FIFO (First In, First Out)Messages play in either FIFO or LIFO order. FIFO plays 
messages from oldest to newest. 
Future DeliveryWith future delivery, you can arrange for your message to be 
delivered at a specific time and date in the future. Once you 
send the message, you can use the Play Messages—Future 
Delivery Review option to review, continue to send, or delete 
the message.
Guest User IDGuest User IDs provide limited access to the Stratagy system 
for temporary and project-oriented employees, such as 
consultants and contractors. Guest users can only send 
messages to their Host User ID and other guests of their Host 
User ID.
LIFO (Last In, First Out)Messages play in either LIFO or FIFO order. LIFO plays 
messages from newest to oldest. 
Mailbox (User ID)See User ID.
Name RecordingYour name (and optionally, extension) recording is used for the 
directory, system greeting, and User ID.
Term Definition 
						

							Glossary
New Message Queue ~ System Administrator
Stratagy User Guide    06/0281
New Message QueueThere are two message queues: new and saved. The new 
message queue contains unheard and partially heard 
messages. When playing new messages, urgent messages 
always play first.
Personal GreetingsYou may record up to seven personal greetings that are played 
for callers when you are unavailable. Although only one 
greeting can be in effect at any one time, you can switch 
between the greetings by entering the greeting number, or pre-
schedule different greetings to play at a certain time and/or day.
Greetings can be reviewed or re-recorded. You can also select 
the default system greeting.
Personal ListYou can create/modify up to seven personal destination 
(distribution) lists of User IDs and record a list comment for 
identification. When sending messages, you can select a User 
ID, personal list, system list, and/or the directory as the 
destination.
Private MessagesYou can mark a message “private,” meaning the message 
cannot be forwarded by the recipient to another user. The 
recipient is told the message has the Private attribute set when 
listening to his/her messages.
Return ReceiptWhen sending, forwarding, or replying to a message, you can 
request a return receipt. Stratagy notifies you when and by 
whom the message was received. The recipient is not notified 
that receipt verification was requested and cannot circumvent 
the procedure.
Saved Message QueueThere are two message queues: new and saved. The saved 
message queue contains messages that you saved or that 
were automatically saved by the system. Messages flagged to 
be saved are moved to the saved message queue after you 
have logged out of your mailbox.
Security CodeEach User ID in the system has a security code. You must enter 
your security code to access your mailbox. The security code 
ensures the privacy of your messages, personal greetings, etc.
System AdministratorThe representative in your company responsible for configuring 
the Stratagy system and your mailbox to suit you and your 
companies needs.
Term Definition 
						

							Glossary
System Greeting ~ User Notification
82Stratagy User Guide    06/02
System GreetingPre-recorded greeting that adds your recorded name (and 
extension, if required): “Please leave a message for (name).” 
Can be used by any user on the Stratagy system. Based on 
your selection, callers hear the system greeting or a personal 
greeting.
System ListDestination (distribution) list of User IDs created and 
maintained by the System Administrator. Any user on the 
Stratagy system can use the list. When sending messages, you 
can choose a User ID, personal list, system list, and/or the 
directory as the destination.
Tone-dialing TelephoneDTMF push-button tone dialing telephone.
Urgent MessagesMessages are marked Urgent by the sender and by default, are 
played first, followed by all other messages. The System 
Administrator can set a notification record to use pager 
notification exclusively whenever Urgent messages are 
received.
UserSubscriber of the mailbox, also known as a mailbox user. A 
user has access to one or more User IDs in the system by 
knowing the security codes. Once a user accesses his/her User 
ID, he/she can play back messages, delete those messages, 
send them to other User IDs, etc.
User ID/User ID MailboxesNumber for the mailbox user, also known as a voice mailbox.
A user mailbox records messages from callers. A user 
periodically checks the mailbox for messages, etc., or a variety 
of automatic notification methods can be employed. There is 
generally one mailbox for each extension, although several 
mailboxes can share a single extension when multiple users 
share the same telephone line.
User NotificationEach User ID can have up to 10 notification records set by the 
System Administrator to automatically call and notify you of 
messages. You can enable/disable the notify method for each 
of these records or change the notification telephone number.
Term Definition 
						

							Stratagy User Guide    06/0283
Index
A
about this guide
conventions,vi
organization,v
related documents/media,vii
access your mailbox,14
B
basic functions
delete,25
forward,26
play,25
replay current message,26
reply,26
save,25
busy greeting,7
record,55
select,56
buttons
extension,vi
C
call forward
system,65
call record,68call screening,53
change
security code,18
your greeting,46
your user options,51
continuous
delete,28
play,28
D
destination
additional users,35, 39, 41
directory,10, 34, 37, 41
multiple destinations,35
personal list,9, 34, 38, 41
system list,10, 35, 38, 42
user ID,34, 37, 41
direct transfer to voice mailbox,70
directory,34, 37, 41
distribution lists,9, 10
do not disturb,52
E
exit mailbox,19
extension number,vi 
						

							Index
F ~ M
84Stratagy User Guide    06/02
F
FIFO,5
forward message,6, 26, 37
future delivery,8
review,27
setting,44
G
getting started,13
greeting
busy,7, 55, 56
change,46
personal,7
change your selection,49
create,47
record over,47
review greeting,50
sample,17, 48
system,7
guest user IDs
manage,62
use,63
L
LIFO,5
lists
manage,60
personal distribution,34, 38, 41
system distribution,35, 38, 42
M
mailbox
access,14
exit,19
manage options,45personalize,4
security code,18
manage
guest user IDs,62
lists,60
mailbox,45
menu
change your user options,51
greeting,46
main,3
manage mailbox,45
play messages,24
send messages,33
message waiting,67
message waiting light
on [PhDN/MW],68
on another telephone,68
messages
additional destinations,35, 39, 41
append,35
continuous delete,28
continuous play,28
control
back up (rewind),23
change speed,23
go forward (advance),23
pause/resume,23, 38, 40
play next,23
play previous,23
volume,23
date and time,27
destination,9
forward,6, 26, 37
future delivery,8, 27, 44
new message queue,4, 28 
						

							Index
N ~ R
Stratagy User Guide    06/0285
notification,58
play,21
private,8, 43
queues,4
reply,6, 26, 40
re-record,35
return receipt request,8, 43
review recording,35
saved message queue,5, 28
send,31
special delivery options,8
types,6
urgent,8, 43
Msg button/LED,67
multiple destinations,35
N
name
recording,16
new/saved messages,4, 28
notification,58
P
pause/resume playback,23, 25, 38, 40
pause/resume recording,32, 35
personal
distribution list,34, 38, 41
greeting,7
change your selection,49
create,47
record over,47
play messages,21, 24
special functions,27
playback
back up (rewind),23change speed,23
continuous delete,28
continuous play,28
go forward (advance),23
next message,23
pause/resume,23, 25, 38, 40
previous message,23
replay,26
volume,23
playback controls,22
private messages,8, 43
Q
queues,4, 28
R
record
busy greeting,55
controls,32
messages
append
comment
,38
recording,35
reply,41
re-record
comment
,38
message,35
reply,40
review
comment
,38
recording,35
reply,40
name,16
pause/resume,32, 35
record to voice mail,68 
						

							Index
S ~ V
86Stratagy User Guide    06/02
reply message,6, 26, 40
additional users,41
set future delivery,44
special functions,43
return receipt request,8, 43
S
security code,13
change,18
send messages,31
special delivery options
private,43
return receipt request,43
urgent,43
special functions,27, 43
continuous delete,28
continuous play,28
date/time,27
future delivery review,27
new/saved queue,28
Strata DK24/56/96, 8/16 and 280 telephones
call forward,72
message retrieval,77
system
distribution list,35, 38, 42
greeting,7
T
Toshiba telephone systems,71, 78
tutorial,13
Stratagy ES Advisor,viii
user,11
U
urgent messages,8, 43
user ID,15, 34, 37, 41
user options
busy greeting,11, 55
busy greeting selection,56
call screening,10, 53
change,51
do not disturb,10, 52
message notification selection,11, 58
user prompts,11
user tutorial,11, 13
V
voice mail conference,70
volume control,23, 25