Toshiba Stratagy Flash Ivp8, Ies32, Es4, Es80, Es96, Es96r General Description Manual

							January 2003
Stratagy Flash, IVP8
and
Stratagy iES32, ES4, ES80,
ES96, ES96R
General Description
®
Voice Processing Systems 
						

							Publication Information
Toshiba America Information Systems, Inc., Telecommunication Systems 
Division, reserves the right, without prior notice, to revise this information 
publication for any reason, including, but not limited to, utilization of new 
advances in the state of technical arts or to simply change the design of this 
document.
Further, Toshiba America Information Systems, Inc., Telecommunication 
Systems Division, also reserves the right, without prior notice, to make such 
changes in equipment design or components as engineering or 
manufacturing methods may warrant.
STG-GD-ALLSY-VA
4010461
Version A.1, January 2003
©  Copyright 2003
Toshiba America Information Systems, Inc. 
Telecommunication Systems Division
All rights reserved. No part of this manual, covered by the copyrights 
hereon, may be reproduced in any form or by any means—graphic, 
electronic, or mechanical, including recording, taping, photocopying, or 
information retrieval systems—without express written permission of the 
publisher of this material.
Stratagy is a registered trademark of Toshiba America Information Systems, 
Inc.
Strata is a registered trademark of Toshiba Corporation.
Trademarks, registered trademarks, and service marks are the property of 
their respective owners.
Stratagy 
General End User Information
The Stratagy Enterprise Server System is registered in accordance 
with the provisions of Part 68 of the Federal Communications 
Commission’s Rules and Regulations.
FCC Requirements
Means of Connection: The Federal Communications Commission 
(FCC) has established rules which permit the Stratagy Enterprise 
Server system to be connected directly to the telephone network. 
Connection points are provided by the telephone company—
connections for this type of customer-provided equipment will not 
be provided on coin lines. Connections to party lines are subject to 
state tariffs.
Incidence of Harm: If the system is malfunctioning, it may also be 
disrupting the telephone network. The system should be 
disconnected until the problem can be determined and repaired. If 
this is not done, the telephone company may temporarily 
disconnect service. If possible, they will notify you in advance, but, 
if advance notice is not practical, you will be notified as soon as 
possible. You will be informed of your right to file a complaint with 
the FCC.
Service or Repair: For service or repair, contact your local Toshiba 
telecommunications distributor. To obtain the nearest Toshiba 
telecommunications distributor in your area, log onto 
www.Toshiba.com/TAISTSD/Locator.htm or call (800) 222-5805 
and ask for a Toshiba Telecom Dealer.
Telephone Network Compatibility: The telephone company may 
make changes in its facilities, equipment, operations, and 
procedures. If such changes affect the compatibility or use of the 
Stratagy Enterprise Server system, the telephone company will 
notify you in advance to give you an opportunity to maintain 
uninterrupted service.
Notification of Telephone Company: Before connecting a 
Stratagy Enterprise Server system to the telephone network, the 
telephone company may request the following:
•Your telephone number.
FCC registration number:
Stratagy Flash: EBZUSA-25267-VM-T
Stratagy IVP8, Stratagy iES32, Stratagy ES4, ES80,
ES96, ES96R: Tested to comply with FCC standards
•Ringer equivalence number: 
ProLine/2V, Dialog/4, D/160SC-LS: 0.1
D/41ESC: 02
Stratagy Flash, Stratagy IVP8: 0.6B.
The ringer equivalence number (REN) is useful to determine 
the quantity of devices which you may connect to your 
telephone line and still have all of those devices ring when 
your number is called. In most areas, but not all, the sum of the 
RENs of all devices connected to one line should not exceed 
five (5.0B). To be certain of the number of devices you may 
connect to your line, as determined by the REN, you should 
contact your local telephone company to ascertain the 
maximum REN for your calling area.
Network connection information USOC jack required: 
RJ11C or RJ14C
D/160SC-LS voice board has a DB37 connection.
D/240SC-T1, D/240PCI-T1, and D/480SC-2T1 voice boards 
have RJ48C jacks.
Radio Frequency Interference
Warn i ng : This equipment generates, uses, and can radiate radio 
frequency energy and if not installed and used in accordance with 
the manufacturer’s instruction manual, may cause interference to 
radio communications. It has been tested and found to comply with 
the limits for a Class A computing device pursuant to Subpart J of 
Part 15 of FCC Rules, which are designed to provide reasonable 
protection against such interference when operated in a commercial 
environment. Operation of this equipment in a residential area is 
likely to cause interference, in which case, the user, at his/her own 
expense, will be required to take whatever measures may be 
required to correct the interference.
This system is listed with Underwriters Laboratory.
Important Notice – Music-On-Hold
In accordance with U.S. Copyright Law, a license may be required 
from the American Society of Composers, Authors and Publishers, 
or other similar organization, if radio or TV broadcasts are 
transmitted through the music-on-hold feature of this 
telecommunication system. Toshiba America Information Systems, 
Inc., hereby disclaims any liability arising out of the failure to 
obtain such a license.
U
L®
Stratagy Enterprise Server
E199948
CU
L®LISTEDU
L®
ITE
   7B61
LISTED CUS
CUS®
E178305
Stratagy Flash Stratagy IVP8 
						

							TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)
Telecommunication Systems Division License Agreement
IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY 
SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE 
AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE 
SUPPLIER. IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION 
FROM WHICH YOU OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR 
DISTRIBUTION ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.
1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software 
provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying, 
distributing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the Software is strictly 
prohibited; You agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, against You or any other person in possession of the Software. 
You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the Software to TAIS, upon demand. Furthermore, you hereby agree not 
to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the software in the event that You or any other person violates this License 
Agreement.
2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain 
the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices 
contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the 
software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes 
a willful infringement of copyright.
3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from 
attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein will 
result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.
4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS 
DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD 
PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS 
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET 
YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE 
SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO YOU.
5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR 
REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, 
SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY 
OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF 
SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.
6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR 
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU 
SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.
7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the 
United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or 
order, is prohibited. 
8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.
9. United States Government Restricted Rights. The Software is provided with Restricted Rights. Use, duplication, or disclosure by the United States Government, its agencies and/or instrumentalities is 
subject to restrictions as set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software Clause at DFARS 252.227-7013 (October 1988) or subparagraphs (c)(1) and (2) of the 
Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable. 
10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be 
affected or impaired.
11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no 
waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU 
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR 
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Boulevard
Irvine, California 92618-1697 
United States of America
TSD 081601 
						

							TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)
Telecommunication Systems Division Additional Microsoft License Terms
The following additional License Agreement terms apply to software included in the TAIS System that is licensed from Microsoft Licensing, Inc. or its affiliates:
1. You have acquired a device (DEVICE) that includes software licensed by TAIS from Microsoft Licensing Inc. or its affiliates (MS). Those installed software products of MS origin, as well as associated 
media, printed materials, and online or electronic documentation (SOFTWARE) are protected by international intellectual property laws and treaties.  The SOFTWARE is licensed, not sold.  All rights 
reserved.
2. IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT [EULA], DO NOT USE THE DEVICE OR COPY THE SOFTWARE.  INSTEAD, PROMPTLY CONTACT TAIS FOR 
INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S).  ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO 
THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
3. GRANT OF SOFTWARE LICENSE.  This EULA grants you the following license:
You may use the SOFTWARE only on the DEVICE.
NOT FAULT TOLERANT.  THE SOFTWARE IS NOT FAULT TOLERANT.  TAIS HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE AND MS HAS RELIED UPON 
TAIS TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.
NO WARRANTIES FOR THE SOFTWARE.  THE SOFTWARE is provided AS IS and with all faults.  THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND 
EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU.  ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE AGAINST 
INFRINGEMENT.  IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON 
MS.
Note on Java Support.  The SOFTWARE may contain support for programs written in JAVA.  Java technology is not fault tolerant and is not designed, manufactured, or intended for use or resale as 
online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct 
life support machines, or weapons systems in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage.  Sun Microsystems, Inc. has 
contractually obligated MS to make this disclaimer.
No Liability for Certain Damages.  EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABLITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING 
FROM OR IN CONNECTIO WITH THE USE OR PERFORMANCE OF THE SOFTWARE.  THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.  IN NO 
EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00)
Limitations on Reserve Engineering, Decompilation, and Disassembly.  You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is 
expressly permitted by applicable law notwithstanding this limitation.
SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTONS.  You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the 
recipient agrees to this EULA.  If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.
EXPORT RESTRICTIONS.  You acknowledge that SOFTWARE is subject to U.S. export jurisdiction.  You agree to comply with all applicable international and national laws that apply to the 
SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user and destination restrictions issued by U.S. and other governments.  For additional information see 
http://www.microsoft.como/exporting/.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU 
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR 
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Boulevard
Irvine, California 92618-1697 
United States of America
TSD 050903 
						

							Toshiba America Information Systems, Inc.
Telecommunication Systems Division
Limited Warranty
Toshiba America Information Systems, Inc., (“TA I S”) warrants that this voice processing equipment 
(except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS 
dealer to a retail customer in new condition, be free from defects in material and workmanship for 
twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other 
than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the 
modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, 
neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than 
TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or missing, or (f) if 
the equipment is installed or used in combination or in assembly with products not supplied by TAIS 
and which are not compatible or are of inferior quality, design, or performance.
Customer will, at its sole cost and expense, provide the necessary Uninterruptible Power Supply (UPS) 
equipment as specified by TAIS in the Stratagy Voice Processing Systems General Description for use 
with the Stratagy ES system at all times. System failures and/or damages resulting from either not 
using a UPS with the Stratagy ES or the use of a UPS not equivalent to that specified by TAIS are not 
covered by this warranty.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal 
obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer 
of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their 
option). If TAIS or one of its authorized dealers does not replace or repair such parts, the retail 
customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are 
proven to be defective, and which are returned to TAIS through one of its authorized dealers within the 
warranty period and no later than thirty (30) days after such malfunction, whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any 
direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or 
otherwise. Under no circumstances will any such person be entitled to any sum greater than the 
purchase price paid for the item of equipment that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to 
the attention of one of TAIS’ authorized dealers within the twenty-four (24) month period and no later 
than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to 
the attention of an authorized TAIS dealer within the prescribed time results in the customer being not 
entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION 
SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF 
THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE 
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND 
FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No 
such modification or extension is effective unless it is in writing and signed by the vice president and 
general manager, Telecommunication Systems Division. 
						

							Stratagy General Description    01/03i
Contents
Introduction
Organization ............................................................................................................................................ v
Conventions............................................................................................................................................. v
Related Documents/Media ..................................................................................................................... vi
All Stratagy Products ....................................................................................................................... vi
Stratagy Flash, IVP8 ........................................................................................................................ vi
Stratagy ES ...................................................................................................................................... vi
Stratagy eBrochure and Advisor CD-ROM..................................................................................... vi
Chapter 1 – Overview
Stratagy Flash and IVP8.......................................................................................................................... 3
Stratagy Flash ................................................................................................................................... 3
Stratagy IVP8 ................................................................................................................................... 4
Stratagy Flash, IVP8 System Software............................................................................................. 5
Stratagy Enterprise Server (ES) .............................................................................................................. 6
Stratagy iES32 .................................................................................................................................. 6
Stratagy ES4, ES80, ES96, and ES96R ............................................................................................6
Stratagy ES4, ES80, ES96, ES96R Standard Components .............................................................. 9
Stratagy ES System Software................................................................................................................ 12
Diagnostic Programs....................................................................................................................... 12
Stratagy ES/Windows NT Software Platform Configurations ....................................................... 12
Stratagy ES Administration Software.............................................................................................13
pcANYWHERE.............................................................................................................................. 13
Microsoft NetMeeting .................................................................................................................... 14
Features ................................................................................................................................................. 14
Standard Features ........................................................................................................................... 14
Stratagy ES Feature Groups ........................................................................................................... 14
Feature/System Comparison Chart ....................................................................................................... 15
Chapter 2 – Features
Audiotex ................................................................................................................................................ 19
Automated Attendant (AA) ................................................................................................................... 19
Automatic Message Copy ..................................................................................................................... 20
Called Identification .............................................................................................................................. 20
Caller ID with SMDI............................................................................................................................. 20
Caller Confirmation Prior to Transferring ............................................................................................ 21
Call Record (with Strata CTX) ............................................................................................................. 21
Call Record Over Strata Net ................................................................................................................. 21
Call Queuing ......................................................................................................................................... 22
Call Screening ....................................................................................................................................... 22 
						

							Contents
Chapter 2 – Features
iiStratagy General Description    01/03
Class of Service (COS) ......................................................................................................................... 22
Copy Mailbox........................................................................................................................................ 23
Copy Range ........................................................................................................................................... 23
Directory ............................................................................................................................................... 23
Direct Transfer to Voice Mailbox (from Strata CTX) .......................................................................... 23
Disk Space Notification ........................................................................................................................ 24
Distribution Lists................................................................................................................................... 24
Do Not Disturb (DND).......................................................................................................................... 24
Fax Tone Detection ............................................................................................................................... 25
Future Delivery ..................................................................................................................................... 25
Guest User Mailboxes ........................................................................................................................... 25
Independent Port Greetings ................................................................................................................... 25
Interactive Voice Response (IVR) ........................................................................................................ 26
Mailbox – Function Lock ...................................................................................................................... 26
Mailbox – Groups ................................................................................................................................. 26
Mailbox – Personal Greeting ................................................................................................................ 27
Mailbox – Security Code ...................................................................................................................... 27
Mailbox – Time Zone Assignment ....................................................................................................... 27
Mailbox Number – Varied/Fixed Length.............................................................................................. 28
Message – Continuous Delete ............................................................................................................... 28
Message – Continuous Playback...........................................................................................................28
Message – Date and Time ..................................................................................................................... 29
Message – Forwarding .......................................................................................................................... 29
Message – Notification ......................................................................................................................... 29
Message – Pause During Playback ....................................................................................................... 30
Message – Pause During Recording ..................................................................................................... 30
Message – Playback Control ................................................................................................................. 30
Message – Purging ................................................................................................................................ 31
Message – Reply ................................................................................................................................... 31
Message – Retrieval Control ................................................................................................................. 31
Message – Return Receipt Verification ................................................................................................ 32
Message – Speed Control ...................................................................................................................... 32
Message – Storage................................................................................................................................. 32
Personal Folders ............................................................................................................................. 32
Message Queues ............................................................................................................................. 32
Message – Volume Control................................................................................................................... 33
Messages – Private ................................................................................................................................ 33
Messages – Urgent ................................................................................................................................ 33
Multiple System Languages .................................................................................................................. 33
Networking (AMIS) .............................................................................................................................. 34
Networking (VPIM) .............................................................................................................................. 34
Paging – Office ..................................................................................................................................... 34
Paging – Relay ...................................................................................................................................... 34
Remote Administration ......................................................................................................................... 35
Stratagy Flash, IVP8 ....................................................................................................................... 35
Stratagy ES ..................................................................................................................................... 35
Reports .................................................................................................................................................. 35
Stratagy Flash, IVP8 ....................................................................................................................... 35
Stratagy ES ..................................................................................................................................... 35
Shutdown Using the Telephone Dial Pad ............................................................................................. 36 
						

							Contents
Chapter 3–Stratagy ES Feature Groups
Stratagy General Description    01/03iii
Single-digit Menus ................................................................................................................................ 36
Soft Key Control of Voice Mail ............................................................................................................ 37
Soft Key Control Over Strata Net ......................................................................................................... 37
System Administrator’s Mailbox .......................................................................................................... 38
System Backup ...................................................................................................................................... 38
Stratagy Flash, IVP8 ....................................................................................................................... 38
Stratagy iES32 ................................................................................................................................ 38
Stratagy ES4, ES80, ES96, ES96R.................................................................................................38
Token Programming Language ............................................................................................................. 39
Toshiba Plug and Play........................................................................................................................... 39
User Tutorial (New User)...................................................................................................................... 40
Varied Sampling Rates.......................................................................................................................... 40
Voice Forms .......................................................................................................................................... 40
Telephone System Integration............................................................................................................... 41
In-band Integration ......................................................................................................................... 41
Toshiba Proprietary Integration (TPI) ............................................................................................ 41
SMDI Integration............................................................................................................................ 41
Chapter 3–Stratagy ES Feature Groups
Enabling Feature Groups....................................................................................................................... 43
Feature Group Software.................................................................................................................. 43
Stratagy Activation Module (SAM) ...............................................................................................43
Fax Server ............................................................................................................................................. 44
Fax Mail.......................................................................................................................................... 44
Fax On Demand/Fax Back ............................................................................................................. 45
Fax Broadcast ................................................................................................................................. 45
Client Fax Printer Driver ................................................................................................................ 45
Direct Fax Message ........................................................................................................................ 45
Unified Messaging with Fax Server ...............................................................................................46
Automatic Speech Recognition (ASR) ................................................................................................. 46
ASR AA Feature Group ................................................................................................................. 46
Unified Messaging (UM) ...................................................................................................................... 47
Microsoft Outlook Integration ........................................................................................................ 47
Internet Protocol Integration........................................................................................................... 48
Integration Differences ................................................................................................................... 48
Text-To-Speech (TTS) .......................................................................................................................... 49
TTS/Email Feature Group .............................................................................................................. 49
Interactive Voice Response (IVR) ........................................................................................................ 50
Chapter 4–Specifications
Stratagy Flash ........................................................................................................................................ 51
Stratagy IVP8 ........................................................................................................................................ 51
Stratagy iES32....................................................................................................................................... 52
Stratagy ES4, ES80, ES96, and ES96R ................................................................................................ 52
Stratagy Flash, IVP8 Optional Equipment ............................................................................................ 53
Stratagy ES Optional Equipment .......................................................................................................... 53
ONEAC 400 UPS.................................................................................................................................. 54
Index   ........................................................................................................................................................ 53 
						

							Contents
Chapter 4–Specifications
ivStratagy General Description    01/03