Toshiba Stratagy 4/6/24 Installation And Maintenance Manual

STRATAGY 4/ 6 / 2 4 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
2.3 CONFIRMING DIGITS ENTERED BY A 
CALLER 
Suppose that in the previous example, instead of testing 
whether the caller entered exactly seven digits, you want 
to play the entered digits back to the caller and have him 
confirm that the number is correct. 
2.3.1 THE ASSUMPTIONS 
In this example, assume: 
“enter fax number” information User ID: 1000 
fax file name: fax.dcx 
dial 9 for an outside line 
‘ 
2.3.2 THE PROGRAMMING...

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL 
SEPTEMBER 1994 
2.4.1 THE ASSUMPTIONS 
In this example, assume: 
message User IDS: 1000,2000,3000 
status User ID: 9999 
2.4.2 THE PROGRAMMING 
For User ID 9999, define the Users record to contain: 
Extension: @P(U,l OOO)P(M,l OOO)P(U,2000) 
P(M,2000)P(U,3000)P(M,3000) 
The Extension field breaks down as follows: 
‘ I @ I Sunnress normal nrocess. I 
, . . 
P(U,lOOO) Play the “name and extension” 
recordina for User ID 1000. If no 
P(M,lOOO) 
P(U,2000)...

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
digit to hear the instructions in a different language. 
When the caller enters the digit, Stratagy accesses 
another User ID that contains the instructions in the 
proper language. 
In order to have callers always remain accessing the 
proper language Instruction User ID, you can program 
Stratagy to perform the following: 
1. If an French is selected, remember the language 
selected. 
2. Before playing the default Instruction User ID...

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
Greeting User ID 
(default is User ID 9901 
“Thank you for calling our company. 
For English please stay on the line. 
[In French] For French, please 
press 
q now.” 
Menu 1: 980 Caller presses 0 
pFy=J 
@L(FRENCH)=(%SI, FRENCH )G(981) 
User ID 992 
Extension: 
+ @I(%Sl,=,“FRENCH”,981)G(991) 
v 
French Instruction 
User ID 981 
%Sl equals “FRENCH” 
- “[In French] To reach the person 
you are calling . .” 
%Sl does not equal “FRENCH” 
v...

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
11111,06301994 
22222,070111994 
33333,07061994 
12345,07121994 
2.7.2 THE PROGRAMMING 
For User ID 2000: 
Define the Users record to contain: 
Extension: R(G1 ,%S1,20) 
I(LEN[%Sl],!,5,200l)G(2002) 
Access User Mode via telephone. Record: 
greeting 7: “Please enter the five digit order 
number now.” 
The Exfension field breaks down as follows: 
R(G1 ,%Sl,20) Play greeting 1. Wait for the caller 
to enter a phone number. Read the 
DTMF...

STRATAGY 4 / 6 / 2 4 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
3.1 .l THE ASSUMPTIONS 
The assumptions are: 
code for turning on the message waiting light: #90 
code for turning off the message waiting light: #91 
3.1.2 THE PROGRAMMING 
For turning on the light, define the Notify record to 
contain: 
Type: NORMAL 
Method: #90%E 
For turning off the light, define the Notify record to 
contain: 
Type: PICKUP 
Method: #91 %E 
The Method field breaks down as follows: 
#90 
# 91 
t= 
%E Turn on the...

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
In the example below, assume you want Stratagy to 
notify a user of the number of new messages in his 
3.4.2 THE PROGRAMMING 
mailbox. Define the Notify record to contain: 
Et/e: Pager - Number of Total and New 
3.3.1 THE 
ASSUMPTIONS Messages 
Assume the following: Type: NORMAL %>& ye+-/ 
User ID: 405 Method: 9W(4,T)%V,,W(2,P)-%U%M% 
XNft- 
“name and extension recording”: Ken, Extension 405 ,“. .*, 
Variable:  
number of new messages in...

SEPTEMBER 1994 
display. A caller can page without redialing, or even 
knowing, the user’s pager number. 
3.5.1 THE ASSUMPTIONS 
Assume the following: 
dial 9 for an outside line 
the paging system uses the * to designate a “-‘I in the 
pager display 
User ID: 2765 
caller’s phone number: 583-3700 
< to activate relay paging, the caller presses # when 
the User ID’s greeting plays 
3.5.2 THE PROGRAMMING 
Define the Notify record to contain: 
Title: Relay Page 
Type: RELAY 
nllethod:...

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
4 AUTO MENU EXAMPLES 
You can program Stratagy to have different Company 
Greetings depending upon the time of day, the day of the 
week, etc. 
Stratagy starts calls in User ID 990 (default value for the 
company greeting mailbox) and then follows the chain to 
User ID 991 (default value for the caller instructions 
mailbox). 
The examples are: 
n Time of day greetings 
H Holiday greetings - same day each year 
n Holiday greetings -...

STRATAGY 4 / 6 / 2 4 INSTALLATION AND MAINTENANCE MANUAL SEPTEMBER 1994 
Every Hour(s): 0 4.2.1 THE ASSUMPTIONS .! 
Every Minute(s): 0 
Restricted To (MTWTFSS): NNNNNYY 
Extension: (leave blank) 
Rings: (leave blank) For this example, the User ID 990 (company‘greeting) 
, assumptions are: 
greeting 1 plays: “Thank you for calling . ..‘I 
Do Not Disturb: ON 
Call Screening: OFF 
Greeting: 1 
Access User Mode via telephone. Record: 
greeting I: “Thank you for calling.. .” 
greeting 2: “Good morning. Thank...