Toshiba Strata Dk Cordless Digital Telephone User Guide

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Quick Reference
Features45 ä
To place a call on Exclusive Hold
Exclusive Hold enables you to place a call on hold so that only you or somebody using a Call 
Pickup code at another station can retrieve it.
äTo retrieve a call on Exclusive Hold
Using Automatic Hold
Automatic Hold enables you to process calls more quickly, because you can automatically 
place a call on hold by pressing another 
/LQH or a [DN] button. You do not have to press the 
+ROG button. You can also switch between a new call and the original call without having to 
press 
+ROG. Automatic Hold is assigned on a station-by-station basis in system programming.
äTo use Automatic Hold
äTo switch between calls
äPress +ROG twice. The Line LED flashes at 
the exclusive hold rate.
äPress the /LQH button that is 
on Exclusive Hold.Another station user can pick up the call by dialing  
plus your station number, or by dialing 
plus the 
CO Line number (
a) that the call is held on.
äPress another /LQH or [DN] 
to receive or originate a new 
call, while on one call.The original Line or [DN] LED flashes at the on-hold 
rate and the original call is placed on hold.
The LED of the new call lights steady and the new line 
is accessed.
äPress /LQH or [DN] of the 
held call.The Line or [DN] LED just placed on hold flashes at 
the on-hold rate, and the LED of the Line just 
accessed lights steady.
EXC HOLD
N0. 205
1196 
						

							Quick Reference–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
46Strata DK Cordless Digital Telephone 5/99
Calling the Attendant Console
There are three ways to call the Attendant Console depending upon system programming. You 
can call any Attendant Console, a particular Attendant Console, or all Attendant Consoles.
äTo call any console
äTo call a specific console
äTo make an emergency call to all consoles
Tone/Pulse Dialing 
With some older Central Offices, you may have to make calls using rotary dial pulses on 
outside lines. To access remote equipment (such as an answering machine) requiring Dual-
tone Multi-frequency (DTMF) tones while on these lines, you must set your telephone for tone 
dialing after you have dialed the telephone number. Your telephone must have a 
7RQHLDO
6HOHFW
 button assigned in system programming to access this feature.
äTo change to Tone Dialing
äPress a [DN] + . The call rings the Attendant Console. Dial 0 calls 
rotate between the consoles if more than one console 
is installed. 
äPress a [DN] + the console’s 
[DN] ______. The call rings the console’s Incoming [DN] (,Q1) 
button. 
NoteYour System Administrator can provide the 
Attendant Console Incoming [DNs].
äPress [DN] + the emergency 
access code 
.The call rings all consoles (
(PJU button). 
1. Dial a telephone number 
on a line programmed for 
rotary dial pulses.Although the line is programmed for rotary dial pulses, 
you can access the line and dial the telephone number like 
any other call described in this guide.
2. Press 
7RQHLDO
6HOHFW
 while the call is 
in progress.The Tone Dial Select LED lights steady, and you can send 
DTMF tones with your dial pad. If the LED is off, tone 
dialing is not selected, and you cannot send DTMF tones.  
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Account Code Calls
Features47
NoteWhen originating or receiving a new call, the system automatically places the line in 
the dial pulse mode.
Account Code Calls
Account Codes can be entered before or after a call. Some of the code applications include 
billing, tracking, and line restriction. Account Codes are recorded by the system and can, 
along with the details of the calls they are associated with, be printed out on a Station Message 
Detail Recording (SMDR) report.
Forced Account Codes
Some applications may require that you enter a Forced Account Code before dialing the 
telephone number.
äTo use a Forced Account Code
Emergency Override of Forced Account Codes
You can bypass Forced Account Codes with three emergency numbers including 911. See your 
System Administrator for these numbers.1. Access a line.  You hear dial tone after accessing a line. If you dialed 
with LCR, you do not hear dial tone. See “Access 
Codes” on Page 92.
2. Enter the Forced Account 
Code.Dial tone stops after you dial the first digit. You hear 
dial tone after you press the last digit of a valid 
account code, or busy tone if you dial an invalid code. 
If you dial with LCR, you do not hear dial tone.
3. Dial a telephone number. Any digits that you dial after entering the code is 
entered in Step 2 are treated as part of a telephone 
number. 
						

							Alarm Reset––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
48Strata DK Cordless Digital Telephone 5/99
Voluntary Account Codes
Voluntary Account Codes are optional and can be entered after accessing a CO Line or during 
a call that you originated or received. The outside party cannot hear the tones you are entering.
Voluntary Account Codes can be set in system programming to change the Toll Restriction 
classification of your station. See your System Administrator for more information. If your 
station is programmed not to verify Account Codes, you do not hear a confirmation tone. 
äTo use a Voluntary Account Code
Verified Account Codes
If the system is set for Verified Account Codes, you must enter specific codes when entering 
Forced or Voluntary Account Codes. Verified Account Codes are established in system 
programming or by designated stations.
Alarm Reset
Your Strata DK system can be connected to a facility alarm system. All telephones produce a 
startling tone whenever this alarm is activated. Stations with an 
$ODUP5HVHWbutton can 
reset the alarm by pressing the
$ODUP5HVHWbutton. 1. Press 
$FFRXQW&RGHYour conversation is not interrupted. Some telephones 
require that you enter the account code before dialing 
a telephone number. If a valid account code is not 
entered, dialing external calls may be restricted.
...or 
6SHHGLDO+ 
...or 
+ .
2. Enter the Account Code.  You hear confirmation tone (one-half second duration) 
if the code is valid. If the code is invalid, you hear two 
short tones.
3. Repeat Steps 1 and 2 to enter 
another account code (the last 
code entered is recorded).
Notes
lAny digits dialed after the code has been entered 
are treated as part of the outside telephone number. 
lVoluntary Account Codes must be entered before 
the call is disconnected. 
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Alert Signaling
Features49
Alert Signaling
Alert Signaling enables you to send an alert sound to a predesignated (partner) station by 
pressing a single button. This feature is based on the “buzz” key, where, for example, a 
manager might alert his/her administrative assistant to enter the office.
You can have as many as four 
$OHUW6LJQDO(s) to send or receive an Alert Signal to/from 
other telephones. An Alert Signal is sent even if the alerted telephone is busy (on/off-hook) or 
in the DND or Call Forward mode.
äTo send an Alert Signal
äPress $OHUW6LJQDO. An alert tone sounds at the designated station.
NoteThe signal sounds even if the alerted telephone is busy (on or off hook) or in the DND 
mode.
Automatic Busy Redial (ABR)
After reaching a busy outside number, you can activate Automatic Busy Redial (ABR) so that 
the Strata DK system automatically redials that number for you at regular intervals. ABR is an 
optional feature enabled in system programming. This feature may not be allowed on some (or 
all) lines in your system depending on the telephone line type connected.
äTo activate ABR
1. Press 
$XWR%XV\5HGLDOThe Auto Busy Redial LED flashes.
...or press 
&QI7U Q + . You hear confirmation tone after you press &QI7UQ+ 
.
2. Press 
6SNU. The system redials the number every 30 or 60 seconds 
(depending on system programming), up to 15 times. 
With each attempt, the:
©Line and Spkr LEDs blink when the line is seized.
©Dial tone is heard over your speaker.
©Telephone number is redialed. If busy, ABR resets 
and tries again. 
						

							Automatic Callback–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
50Strata DK Cordless Digital Telephone 5/99
äTo cancel ABR
äPress $XWR%XV\5HGLDO
...or press [DN] + .
Automatic Callback
After reaching a busy or Do Not Disturb station, you can set Automatic Callback (ACB) to 
have the system call you back when the called station becomes available. You can make other 
calls while waiting for the called station to become available.
äTo set Automatic Callback (busy or DND stations)If the [DN] or Line is available, the [DN] or Line and 
Spkr LEDs flash. The called telephone number rings, 
and your telephone receives ring tone.
NoteIf your station is busy, ABR does not attempt 
a recall.
3. Press 
7$ / . and wait for the 
party to answer.If you do not press 7$/. within 30 seconds after a 
connection is made, you hear a muted ring for another 
30 seconds, then the call disconnects.
1. Press 
$XWR&DOOEDFNBusy tone stops momentarily, then you hear two 
seconds of dial tone, then busy tone resumes.
...or press 
.
2. Press
7$/..  The LED flashes at the incoming call rate.
3. Answer within three rings to 
prevent the callback from 
being cancelled.Your telephone rings at a fast rate when the called 
station becomes idle, and you hear a single tone (LED 
lights steady).
The called station receives a voice announce call from 
your telephone or, with Tone Signaling, you hear 
ringback tone and the called station rings. 
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Automatic Callback
Features51 ä
To cancel Automatic Callback (busy or DND stations)
äPress a [DN] +  + 7$/..
Line Queuing with Automatic Callback
Automatic Callback enables a waiting queue for an available line after attempting access to a 
line group when all lines are busy. The system calls you back when a line becomes available.
äTo set Line Queuing
äTo cancel Line Queuing
äPress a [DN] + + 7$/..If you receive a busy tone after answering the 
callback, the called party has already received or 
originated another call. Your request is not cancelled.
1. Press 
$XWR&DOOEDFNThe busy tone stops momentarily, then you hear two 
seconds of dial tone, then busy tone resumes.
... or press 
.
2. Press 
7$ / .. You can make other calls while waiting for a line to 
become available.
The [DN] LED from which you attempted to first 
access the line flashes at the incoming call rate, and 
your telephone rings at a fast rate.
NoteYou must answer within three rings to prevent 
the callback from being cancelled. 
3. Lift the handset immediately 
or press the flashing [DN].You hear CO dial tone. If you hear a busy tone, the 
line has already been seized or has received an 
incoming call. Your request is not cancelled.
You are called again the next time a line becomes 
available. The Line or [DN] LED lights steady. 
						

							Auto Redial–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
52Strata DK Cordless Digital Telephone 5/99
Auto Redial
This feature enables you to automatically redial the last number (outside or [DN]) called by 
pressing 
5HGLDO. The 5HGLDO feature button must be programmed as one of the four flexible 
keys on the telephone.
äTo redial the last number dialed
Call Forward
You can set your telephone [DN] with a variety of Call Forward modes. Call Forward must be 
set before the call is received. When Call Forward is set, the following types of calls are 
forwarded.
©External calls that ring your station, but lines that ring more than one station are not 
forwarded except CF-External.
©Line calls that are transferred to your station.
©Internal calls (Handsfree and OCA calls may or may not). CF-External calls are not 
forwarded on internal calls.
Call Forward has priority over the Station Hunt feature.
Telephones can have many [DN] buttons, but the telephone must be the designated owner of a 
[DN] before you can Call Forward to the [DN]. Each telephone is usually the owner of at least 
one [DN] which is called the Primary Directory Number [PDN].
Your telephone can be programmed to have [PhDNs] in addition to [DNs]. Each [PhDN] can 
be set to any mode of Call Forward independent of other [DNs] on the telephone. Like the 
[DNs], your telephone must be the owner of [PhDNs], so that you can use any of call forward 
features. If you hear re-order tone when following any of the Call Forward steps, then your 
telephone is not the owner of the selected [PhDN].1. Press an available [DN] or 
/LQH. Make sure that you press the same [DN] or 
/LQH 
button that you used to dial the telephone number that 
you wish to redial.
You hear dial tone. 
2. Press 
5HGLDO. The last telephone number you dialed is automatically 
redialed. 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Call Forward
Features53
When you forward calls to another destination, you see a message indicating the:
©Type of Call forward.
©Forwarded from [PhDN] and/or [DN].
©Forwarded to destination number.
NoteCall Forward–All Calls, Call Forward–No Answer, and Call Forward–Busy can only 
be activated when Speed Dial is assigned to an “
)-)” function key or deleted from 
all buttons (use 

). See “Access Codes” on Page 92.
Call Forward-All Calls
If your station is idle or busy and has this feature activated, all calls to it are forwarded 
immediately. The station does not ring.
ä To set Call Forward-All Calls
1. Press 
&DOO)UZG$OO&DOOVThe Call Frwd All Calls LED flashes.
...or press a [PDN] or [PhDN] 
+ 
.You hear a confirmation tone.
Note[PhDNs] can only be forwarded by using the 
dial codes.
2. Enter the [DN] to which calls 
are forwarded.
3. Press 
&DOO)UZG$OO&DOOVThe Call Frwd All Calls 
LED lights steady red 
and calls forward to the 
stored station number.
...or press 
7$/. if an access 
code was used.
CF-A NNN
MMM
1197 
						

							Call Forward––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
54Strata DK Cordless Digital Telephone 5/99
Call Forward-Busy
Calls to your telephone while you are busy on another call or in the DND mode forward 
immediately if this feature is set. Calls ring as normal if your telephone is idle.
äTo set Call Forward-Busy
Call Forward-No Answer
All calls to your station when set with this feature are forwarded to a selected station if you do 
not answer within a time that you designate.
NoteYour station can be assigned in system programming to not Call Forward-No Answer 
when receiving Voice First (handsfree) calls. Callers can activate Call Forward-No 
Answer by dialing 1 during their voice announcement.
äTo set call Forward-No Answer1. Press 
&DOO)UZG%XV\The Call Frwd Busy LED flashes.
...or press a [PDN] or [PhDN] 
+ 
.You hear confirmation tone if you pressed 
.
2. Enter the [DN] of the station 
to which calls are to be 
forwarded.The Call Frwd Busy LED lights steady and calls are 
forwarded to the stored station number.
3. Press 
&DOO)UZG%XV\
...or press 7$/.if an access 
code was used.
1. Press 
&DOO)UZG1R
$QVZHUThe Call Frwd No Answer LED flashes red. 
...or press a [PDN]
 + . You hear confirmation tone.
2. Enter the [DN] to which calls 
are forwarded.
CF-B NNN
MMM
1198