Toshiba Strata Dk Cordless Digital Telephone User Guide
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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Using Memory The Handset35 ä To dial a stored number2. Press 0HPLDO twice. You see: 3. Press the memory location number you want to clear. You hear a long beep and see a screen confirming that you have erased that number from memory. 1. Remove the handset from the base unit. 2. Press 7$ / . ...or press a designated function key with a line assigned to it. For example: Press ). 3. Press 0HPLDO. 4. Enter the two-digit memory number (01~20) for that number from the keypad.Your cordless digital telephone then dials the previously stored number. If you select a memory location that does not have a stored number, the handset beeps rapidly and the telephone does not dial. DELETE#— 1184 DELETED 1185 1245
Using Memory––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 36Strata DK Cordless Digital Telephone 5/99 Chain Dialing On certain occasions, after dialing a number, you may be requested by the party or service you are calling to enter a special access code, such as when performing a banking transaction. The access code can be stored in one of the 20 memory locations. 1. Remove the handset from the base unit. 2. Make the call by dialing directly or from one of the stored numbers in memory. 3. When prompted by the called party, press 0HPLDO (as shown) and the memory number of the access code at the appropriate time. Example: 1. Dial the number for your bank. 2. When the bank requests your account number press 0HPLDO. 3. Using the handset, enter the two-digit memory location (01~20) for your account number. Your handset dials the number and you may proceed with your transaction.1245b
Features37 Features5 This chapter gives you all of the cordless digital telephone features in alphabetical order beginning on Page 47. Your cordless digital telephone provides many of the same features as a 2000-series corded digital telephone. In addition to the 0VJ+ROG, &RQI7UQ and 0HP LDO functions, you can use your cordless digital telephone’s )~) buttons to invoke the features listed below or to gain multiple-line access. When sharing the same station, your cordless )~) buttons perform the same functions as the first four buttons on a 2000-series telephone. The )~) buttons were preassigned upon system installation. Ask your System Administrator which )~) button functions you may or may not have. If you are not using the programmable )~) buttons, you can use the alternate steps in this chapter to invoke the features listed below. There may by some feature operation differences on older version systems - compared to Strata DK424 (e.g., Strata DK280, Strata DK24/56/96 and Strata DK14 & DK40). Please see ©3RROHG/LQH*US ©5HOHDVHDQG$QV ©3DUNLQ2UELW ©3DUNDQG3DJH ©5HGLDO ©&DOO)UZG$OO&DOOV ©&DOO)UZG%XV\ ©&DOO)UZG1R$QVZHU ©6SHHGLDO ©&DOO)UZG%XV\1$QV ©&DOO)UZG([WHUQDO ©$XWR&DOOEDFN ©$FFRXQW&RGH ©$XWR%XV\5HGLDO ©LUHFWHG3LFNXS ©*URXS3LFNXS ©R1RWLVWXUE ©/&0VJ6HOHFW ©3ULYDF\RQ/LQH ©3ULYDF\5HOHDVH ©66 ©7RQHLDO6HOHFW ©6WDUW ©6XEDGGUHVV
Before You Begin–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 38Strata DK Cordless Digital Telephone 5/99 “Access Codes” on Page 92 for Feature Access Code sequences that match your Toshiba telephone system. Also see the Digital Telephone User Guide for more information. Before You Begin If you are a new user of the cordless digital telephone, find out if your Strata DK system has Tone or Voice First Signaling. The difference is Tone Signaling rings while Voice First Signaling notifies you with a long tone, and then the caller’s voice. Both signals are enabled in system programming and determine how you make and answer calls on your cordless digital telephone. You can toggle between Tone and Voice First Signaling on a call-by-call basis. äTo change the signaling method äTo answer a call when you have Voice First signaling äTalk in the direction of your telephone ...or answer the call normally. äTo answer a call when you have Tone First signaling If you hear successive ring tones, you have To n e First Signaling. äLift the handset. NoteYou can change to the alternate signaling method when making a call on a call-by-call basis by pressing after dialing an internal telephone number. 1. Press a [DN] button and dial another station [DN].If Tone First Signaling is enabled, you hear a ring tone (one second) every four seconds. If Voice First Signaling is enabled, you hear a tone burst and then you can talk over the called station speaker. 2. Press . After you press , the other method is activated. 3. Speak to your party when they answer.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Quick Reference Features39 Quick Reference The following topics are quick references for using your telephone’s standard features. Making an Outside Call You can make calls to or receive calls from telephones outside of the Strata DK system by dialing direct or and using CO Line Access Codes. äTo direct dial an outside number äTo use CO Line Access Codes to dial an outside number1. Press 7$ / .The [DN], Line, or Pooled Line Grp LED lights. ...or press any available /LQH button./LQH buttons can be labeled &2/LQH (outside CO Line), /LQH, or 3RROHG/LQH*US. After selecting a Line, you should hear dial tone and the LED lights steady. 2. Dial a telephone number. Dial tone stops after you dial the first digit. 1. Press 7$ / .. You hear internal dial tone and the LED lights steady (with INT/PDN automatic off-hook selection programmed). 2. Dial a CO Line access code. See “Access Codes” on Page 92.You hear CO Line dial tone and the LED continues to flash at the in-use rate. 3. Dial a telephone number. Dial tone stops after you dial the first digit. 5833700 1193 803171 45833700 1194
Quick Reference––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 40Strata DK Cordless Digital Telephone 5/99 Making an Outside Call to an ISDN Trunk Making an Internal Call You can make calls to and receive calls from other stations in the Strata DK system. äTo dial an internal call äTo recall a busy station äPress to set Automatic Call Back (ACB). äTo override a busy station1. Access an outside CO line 2. Dial the number. 3. Press 6WDUW. The dialed digits will not be sent until you press this button or until the timer expires. See “ISDN Outgoing Calling” on Page 64 for more information on ISDN calls. 1. Press 7$ / . or a [DN]. You hear dial tone and the LED lights steady. 2. Dial a [DN]. Notes lIf the system is set for Voice First Signaling, make a voice announcement when you hear a single tone. lIf the system is set for Tone Signaling, you hear repeated ring tones and you should wait for the call to be answered. lIf the called station does not answer, you can leave a message waiting by pressing 0VJ or . äPress Busy Override is activated (use only if the called station is not equipped for OCA). ...or . Executive Override (system programmable option) is activated.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Quick Reference Features41 Answering Calls äTo answer a call on a CO Line or [DN] äTo answer a call on Pooled Line Grp äTo answer a transferred call Transferring Calls You can transfer calls to a idle or busy station, but you cannot transfer calls to a station that is in the DND mode. äTo transfer a call (using Camp-on) äPress the flashing [DN], /LQH, or 7$/ . button.The LED changes from the flashing incoming call rate to steady. 1. Press the flashing 3RROHG /LQH*US or 7$/. button.The LED changes from the flashing incoming call rate to steady. If another call comes in during the first call, place the call on hold or transfer it, then answer the second call. NoteA warning tone is given when you are on a 3RROHG/LQH*US call which indicates an incoming call. 2. Press 5HOHDVHDQG$QV ...or 7$ / . ä Press 7$ / . ...or the flashing [DN] key.You hear an internal ringing tone. The cordless digital telephone continues to ring whether the deskset is set for Voice First or Tone Signaling. The [DN] or Line LED is steady when you are connected to the call. 1. Press &QI7UQ. The Line or [DN] LED flashes at the conference rate. You hear internal dial tone. 2. Dial the [DN] where the call is to be transferred.The [DN] could be the [DN] of a telephone, a Hunt Group Number, or ACD Group [DN], etc.
Quick Reference––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 42Strata DK Cordless Digital Telephone 5/99 Conferencing Calls äTo conference calls with stations only As many as four stations can be conferenced on one [DN].3. Announce the call. After dialing, you hear a single tone. NoteIf the call was made with Tone Signaling instead of Voice First Signaling, you hear ringing tone. If the called station does not answer, you receive a recall ring (when your station or [DN] is idle). The ring is set by system programming. 4. Hang up The Line LED changes to steady when the called station connects with the transferred call. ...or press /LQH, [DN] + to reconnect to the transferred line before the call is answered or busy tone is received.The Line LED changes to steady red when the called station connects with the transferred call. After you hang up, the Line LED begins to flash at the on-hold rate or if you transferred the call from a [DN], the [DN] LED goes out. The CO Line or [DN] camps onto the called station and the called station receives a warning tone. You receive a recall ring when your station or [DN] is idle and camp-on is cancelled when the called station user fails to answer within a predetermined time. Repeat the procedure if necessary. 1. Press &QI7U Q. You hear internal dial tone and the LED flashes at the conference rate. 2. Dial a [DN]. The [DN] could be for a telephone or department. 3. Press &QI7UQafter the party answers.All parties are conferenced and the [DN] LED from which the conference originated lights steady.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Quick Reference Features43 ä To add a second Line äTo add a station to a line call1. Press &QI7U Q. You hear dial tone. The [DN] or Line LED flashes at the conference rate if the call is on a [DN] or /LQH button. 2. Dial the next telephone number. 3. Press &QI7UQ after the party answers.All parties are conferenced. You can add one more station to a two-line conference. NoteIf you receive a busy tone or the second station does not answer, return to the original connection by pressing the original [DN] or Line or hanging up. If both lines appear on your telephone, both Line LEDs lights steady (if you used /LQH buttons). If you established the two-line call on a single [DN], it lights steady. 1. Press &QI7U Q. You hear dial tone. The [DN] or Line LED flashes at the conference rate. 2. Dial the [DN] of the station to be added. If you receive a busy tone or no answer, press &QI 7U Q to return to the original connection. 3. Press &QI7UQ after the party answers.All parties are conferenced. The [DN] or Line LED lights steady. Up to three stations (including your own) can conference with one line. The new station is not conferenced until you answer by lifting the handset or pressing a [DN].
Quick Reference––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 44Strata DK Cordless Digital Telephone 5/99 Placing/Retrieving Calls on Hold Calls on hold may be released automatically if the held party hangs up and the network provides a hold-release signal. See Page 45 for the Automatic Hold feature. äTo hold a call that appears on a Line or [DN] button äTo place a Handsfree Answerback call on hold äTo retrieve the held call äPress +ROG. The Line or [DN] LED flashes green at the on-hold rate. You hear recall tone when your station is idle (or two times only when busy) if you do not retrieve the held call before “Hold the recall” time set in system programming expires. 1. Press 7$ / . or the flashing [DN] to answer the call.You are connected to the incoming call. 2. Press +ROG. The Line or [DN] LED flashes green at the on-hold rate. You hear recall tone when your station is idle (or two times only when busy) if you do not retrieve the held call before “Hold the recall” time set in system programming expires. äPress /LQH or the [DN] which is on hold.The Line or [DN] LED flashes at the on-hold rate. HOLD N0.NNN 1195