Toshiba Strata Dk Cordless Digital Telephone User Guide

							Appendix85
Appendix 
This appendix contains additional information for your cordless digital telephone. It is divided 
into:
©Installing Optional Headset
©Troubleshooting
©Range and Performance
©Nine Simultaneous Conversation Channels
©Radio Interference
©Specifications
©Available Optional or Replacement Items
©Access Codes 
						

							Installing Optional Headset–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
86Strata DK Cordless Digital Telephone 5/99
Installing Optional Headset
The optional headset provides a hands-free option for the cordless digital telephone. Only use 
headsets especially designed or modified for use with radio frequency equipment. With the 
headset installed, you can use the belt clip to carry the handset and conduct a conversation 
using the headset.
1. Open the cover over the headset jack.
2. Plug the headset in. No other settings are needed.
All feature operations remain the same 
as using the handset. When using the 
headset, the handset earphone and 
microphone are disconnected.
1162 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Troubleshooting
Appendix87
Troubleshooting
If your cordless telephone is not performing to your expectations, try these suggestions. If you 
are still unable to resolve the problems, contact your telephone system administrator. Do not 
attempt to service this unit yourself. All service must be done by qualified service personnel.
ProblemSuggestion
CHARGE LED does not come on 
when handset is placed on base unit.Make sure the AC adapter is plugged into the base unit and 
wall outlet.
If the AC adapter is plugged into a wall outlet with a switch, 
make sure the switch is turned on.
Make sure the handset is properly seated in the base unit.
Make sure the nickel-cadmium battery pack is properly placed 
on the handset.
Make sure that the charging contacts on the handset and base 
unit are clean.
Conversation interrupted frequently. Make sure that the base unit antenna is fully vertical. 
Move closer to the base unit.
Press 
7$/ . and get no dial tone. Move closer to the base unit.
Cannot configure the cordless digital 
telephone.Check both ends of all telephone line cords for good 
connections.
Make sure the AC adapter is plugged into the base unit and 
wall outlet.
Handset does not ring. The nickel-cadmium battery may be weak. Charge the battery 
pack for 8-10 hours.
Check the Ringer Alert setting. It may be set to Ring Off.
Make sure the base unit antenna is fully vertical.
The handset may be too far away from the base unit.
Tone noise Move cordless telephone to the right side of the DKT.
Other problems Contact your telephone system administrator. 
						

							Range and Performance–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
88Strata DK Cordless Digital Telephone 5/99
Range and Performance
The cordless digital telephone is designed to operate up to 1.1 miles from the base in a 
completely unrestricted test environment. Typically, ranges of 300 to 400 feet are possible, 
depending upon the structure of the building the telephone is used in.
For optimum range and performance from your cordless digital telephone, try the following 
options:
äPlace the base units at least 3 to 6 feet away from the deskset; at least 3 feet from metal 
structures; and at least 6 feet from computers, fax machines or other electronic equipment.
äUse an AC outlet not associated with computer or electromagnetic equipment.
äWherever possible, put the base units in the middle of the coverage area.
äMount the base units high in the room, for maximum range.
äLocate 3 or less cordless telephones 12 feet apart.
äLocate 4 to 10 cordless telephones 20 feet apart. 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Nine Simultaneous Conversation Channels
Appendix89
Nine Simultaneous Conversation Channels
The cordless digital telephone has nine operating channels available.
A common misconception is that this limits a customer to nine cordless phones. This is not the 
case. Each cordless digital telephone can operate on any of the nine channels. When you turn 
on a cordless digital telephone, the phone selects an available channel within its’ range. In a 
given cordless range, nine simultaneous calls can be made. In most businesses, it is unlikely 
that all nine channels will be in use at the same time. Typically 20 to 30 phones can share the 9 
channels.
Another factor is the distribution of the phones in a facility. If your cordless digital telephones 
are disbursed throughout a facility, there should not be contention for channels. If there are 
more than nine cordless digital telephones in one area and nine users are using their cordless 
phones, a tenth user would not be able to connect at that time.
 Radio Interference
Radio interference may occasionally interrupt your conversations. When this happens, 
remember that your unit is not defective. If these noises continue, and are too distracting, 
move to a different location while you are talking on the telephone. (As noted in the preceding 
Range section, you may need to move the base unit as well.) If the situation persists, contact 
your telephone system administrator. 
						

							Specifications–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
90Strata DK Cordless Digital Telephone 5/99
Specifications
General
Frequency Control Frequency Synthesizer
Modulation MSK
Operating Temperature -10
° to 50
° C
Base Unit
Receive/Transmit Frequency 903.20 to 924.95 MHz (9 channels)
Power Requirements 10VDC from supplied AC adapter
Size Width 5.0 inches
Depth 7.5 inches
Height 3.7 inches
Weight Approximately 1 lb., 5 oz.
Handset
Receive/Transmit Frequency 903.20 to 924.95 mHz (9 channels)
Power Requirements Rechargeable Nickel-Cadmium battery pack
Size Width 2.125 inches
Depth .875 inches
Height  6.5 inches with antenna
Weight Approximately. 10.5 oz. with battery
Battery Capacity 400 mAh, 4.8V
Talk Mode 2.5 hours (typical)
Standby Mode 42 hours (typical) 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Available Optional or Replacement Items
Appendix91
Available Optional or Replacement Items
Contact your telephone system administrator for the following optional accessories and 
replacement parts.
Headset AC Adapter
Base Unit Wall Mount
Desktop/Wallmount Charger
Battery Backup 400 mAh Battery
730 mAh Battery
User Guide
Belt Clip
1191
2583 
						

							Access Codes–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
92Strata DK Cordless Digital Telephone 5/99
Access Codes
This section contains access codes for outside CO lines, Paging Group and Paging Zone 
Codes, and Call Pickup Codes. It also contains Feature Access Codes and instructions for 
programming them onto Speed Dial buttons.
Important!The following table provides an overview of the Feature Access Codes for various 
Toshiba business telephone systems. This table may not cover all Feature Code 
entries. For example, “
;;;” and “
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Access Codes
Appendix93
Call Park and Page&RQI7UQ +  + ;;; + 
3DJH(Release 3)³
Call Park Retrieve7$ / . + 
7$ / .
 +  + 7$ / .
(Release 3)
7$ / . + 
Call Pickup - External Page7$ / . +  7$/. + 
Call Pickup - Held Line7$ / . + (~)7$ / . + (~)
Call Pickup - Int Pg, DoorPhone7$ / . +  7$/. + 
Call Pickup - Other Groups7$ / . + (~)³
Call Pickup - Own Group7$ / . + ³
Call Pickup - Ringing Line7$ / . + 7$ / . + 
Call Pickup - Station7$ / . + ;;; 7$/. + ;;;
Door Phones7$ / . + (~)7$ / . + (~)1
Emergency Page7$ / . + ³
Hook Flash&RQI7U Q + &RQI7U Q + 
LCD Message Cancel7$ / . +  + 7$ / . 7$ / . +  + 7$ / .
LCD Message Set7$ / . +  + ;; + 7$ / .7$ / . +  + ;; + 7$ / .
Message Waiting Cancel7$ / . +  + 7$ / .³
Page Access - All Page7$ / . + 7$ / . + 
Page Access - External Zones7$ / . + (~)7$ / . + (~)
Page Access - Internal All 7$ / . + 7$ / . + 
Page Access - Internal Pg Grps7$ / . + (~)7$ / .+ (~)
Speed Dial - Station 7$ / . + (6SHHGLDO or
) + 
(
~)
7$ / .+ (6SHHGLDO or
) + 
(
~)
FeatureStrata DK14, DK40, DK16e, 
DK424, DK280Strata  DK8 & DK16, 
DK24/56/96 
						

							Access Codes–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
94Strata DK Cordless Digital Telephone 5/99
Notes
lCall Forward No Answer and Call Forward Busy can only be activated when Speed Dial is 
assigned to an 
)~) function key, or deleted from all buttons (use 
).
lRedial functions only if assigned to an )~) function key on the cordless.
lUsing Speed Dial from the system will function only if assigned to an )~) function key 
or Speed Dial key deleted from all buttons (use  

). Speed Dial - System 
7$ / . + (6SHHGLDO or

) + 
(
~)
or
(~)
7$ / . + (6SHHGLDO or

) + 
(
~)
Timed Reminder - Cancel7$ / . + (~) + 7$ / .7$ / . + (~) + 7$ / .
Timed Reminders7$ / . + (~) + 
++00; + 7$ / .7$ / .
 + (~) + ++00; 
+ 
7$ / .
Toll Restr Override&RQI7U Q +  + ;;;; + No.&RQI7U Q +  + ;;;; + No.
Trunk Access - LCR/General7$ / . +  + No.7$ / . +  + No.
Trunk Access - Line Groups7$ / . + (~) + No.7$ / . + (~) + No.
Trunk Access - Trunk Access7$ / . + (~) + No.7$ / . + (~) + No.
Voice Mail ID7$ / . +  +  + ;;; + 
7$ / .
7$ / . +  +  + ;;; + 
7$ / .
Voice Mail Retrieval7$ / . +  +  + ;;; + 
7$ / .7$ / .
 +  +  + ;;; + 
7$ / .
FeatureStrata DK14, DK40, DK16e, 
DK424, DK280Strata  DK8 & DK16, 
DK24/56/96