Toshiba L350 Manual

							
171If Something Goes Wrong
Develop good computing habits
4In the input field, enter a name that is descriptive enough to be 
easily understood in the future, such as “Before installing 
Brand X Accounting app.” Then click  Create.
5 The Windows
® operating system creates the Restore Point, 
automatically stamps it with the current date and time, and 
displays a message that the  restore point was successfully 
created. 
6 Click  OK.
Then, at a later time, you can  re-establish your Windows
® 
configuration using the saved Restore Point. To do this:
1 Click  Start, All Programs , Accessories , System Tools , and 
then  System Restore .
2 Click  Next.
3 A list of previously created Restore Points displays, showing 
the timestamp and descript ion of each Restore Point.
This list may contain Restore Points that you did not create. Restore 
Points labeled System Checkpoint were automatically created by the 
Windows
® operating system. Other Restore Points may have been 
created automatically by applications when they were installed.
4 Select the Restore Point you wa nt to use, and then click Next.
The utility displays the timestamp and description of the 
selected Restore Point.
5 Verify that the Restore Point you  selected is the correct one. If 
it is not, click  Back to return to step  4.
6 Close all programs and save all open files.
7 Click  Finish , and then  Ye s to begin the system restore.
8 Your Windows
® operating system configuration will now be 
restored to the state it was in  when the chosen Restore Point 
was created, and then the com puter will be automatically 
restarted.
NOTE 
						

							
172If Something Goes Wrong
Develop good computing habits
Backing up your data or your entire computer with the 
Windows® operating system
The most valuable component of y our computer system is the data 
you create and store on its hard dr ive. Since problems with either 
hardware or software can make the data inaccessible or even 
destroy it, the next most valuable component of your computer 
system may be a recent backup of your data.
Fortunately, the Windows
® operating system offers a convenient 
way to back up your computer or just your important files to optical 
drives, or hard drives. An external hard drive is recommended in 
case the internal hard drive fails. No additional software is required. 
Most of the optical drives buil t into recent Toshiba portable 
computer models can write to (or  ‘burn’) as well as read from 
optical discs. External  optical disc writers are  also widely available.
Follow these steps to back up y our computer or files to optical 
discs, or a hard drive:
You cannot back up the computer while running on battery power. 
Connect the AC adaptor before continuing.
1 Prepare your backup target by c onnecting it and/or inserting a 
blank optical disc in the drive.
2 Click  Start.
3 Click  Control Panel .
4 Click  System and Maintenance . 
5 Click  Backup and Restore Center .
6 You can choose to back up some  files or the entire computer. 
Click either  Back up files or Back up computer .
If you choose to back up your entire computer, you will be setting up 
a scheduled backup that will be performed periodically, and will only 
include the changes made since the last backup.
7 Follow the on-screen help to complete your backup.
For more help, click  Start, Help and Support , and search for 
“back up.”
NOTE
NOTE 
						

							
173If Something Goes Wrong
Develop good computing habits
General tips for installing hardware and software
Here are a few tips to help ensure safe and easy installation of new 
hardware (printers, pointing devices, external hard drives, DVD 
writers, scanners, etc.) and software (applications like Microsoft
® 
Office and Adobe® Photoshop®, or utility software  such as special 
toolbars for your web browser). 
❖ Create a Restore Point (refer to  “Saving system configuration 
with Restore Points” on page 170 ). Before installing anything, 
use the System Restore utility  to set a Restore Point (see the 
section titled Restore Points). If anything goes wrong, you will 
then be able to easily restore the Windows
® operating system to 
the state it was in prior to the  installation, undoing any changes 
that the installation  process introduced.
❖ Back up your critical data (see  “Backing up your data or your 
entire computer with the Windows® operating system” on 
page 172 ).
❖ Have your factory Restore/Reconfiguration CD(s) on hand in 
case you need any files from  them (available on certain 
models). 
❖ Do not guess—follow directions carefully! It is often necessary 
to run an installation utility first—before connecting a new 
hardware item to the computer. If  the device is connected first, 
it may be very difficult to complete the installation 
successfully. Always carefully follow the installation 
instructions that accompany  the hardware or software.
❖ Restart the Windows
® operating system. Always restart the 
Windows® operating system after each  installation, even if the 
installation utility does not prompt you to do so. This will 
ensure that the installation is completed, and will clean up 
anything that the installation utility left behind.
❖ Do one installation at a time. If  you have several new items to 
add to your computer system, inst all just one at a time, creating 
Restore Points immediately before  each successive installation. 
This will make it much easier to determine the origin of any 
new problems. For best results, follow this sequence:
1 Back up critical data.
2 Create a Restore Point.
3 Install one item of hardware or software.
4 Restart the Windows
® operating system. 
						

							
174If Something Goes Wrong
If you need further assistance
5Use the new hardware or software for a while, noting any 
new problems. Make sure that  your critical applications (e-
mail, business applications,  etc.) are working correctly, 
and verify that important de vices are still functioning.
6 For each additional hardware or software item, repeat 
these steps, starting at step 1 if  any of your critical data has 
changed, or starting at step  2 if no critical data has 
changed.
If you need further assistance
If you have followed  the recommendations in  this chapter and are 
still having problems, you may need additional technical assistance. 
This section contains the step s to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the 
program you are using, it is importa nt to investigate other sources 
of assistance first.
Try the following before you contact Toshiba:
❖ Review the troubleshooting information in your operating 
system documentation.
❖ If the problem occurs while you  are running a program, consult 
the program’s documentation for troubleshooting suggestions. 
Contact the software company’s technical support group for 
their assistance.
❖ Consult the dealer from whom you purchased your computer 
and/or program. Your dealer is your best source for current 
information.
For the detailed specificati ons for your computer, visit 
pcsupport.toshiba.com . Go to the Tech Support Center, select your 
particular model from the list and go to the Detailed Specifications 
for that model.
For the number of a Toshiba dealer  near you in the United States, 
call: (800) 457-7777. 
						

							
175If Something Goes Wrong
Other Toshiba Internet Web sites
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent software 
and hardware options for your computer, and for other product 
information, be sure to regularly check the Toshiba Web site at  
pcsupport.toshiba.com
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number
❖ The computer and any optional devices related to the problem
❖ Backup copies of your Windows
® operating system and all 
other preloaded software on your choice of media
❖ Name and version of the program involved in the problem 
along with its installation media
❖ Information about what you were doing when the problem 
occurred
❖ Exact error messages and when they occurred
For technical support, call the Toshiba Global Support Centre:
Within the United Stat es at (800) 457-7777
Outside the United Stat es at (949) 859-4273
Other Toshiba Internet Web sites
toshiba.comWorldwide Toshiba corporate site
computers.toshiba.comMarketing and product information in 
the USA
accessories.toshiba.comAccessories information in the USA
www.toshiba.caCanada
www.toshiba-Europe.comEurope
www.toshiba.co.jp/index.htmJapan
http://servicio.toshiba.comMexico and all of Latin America 
						

							
176If Something Goes Wrong
Toshiba’s worldwide offices
Toshiba’s worldwide offices
Australia
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
AustraliaCanada
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Canada
France
Toshiba Systèmes (France) S.A.
7, Rue Ampère; B. P. 131
92800 Puteaux Cédex
France Germany
Toshiba Europe GmbH
Leibnizstraße 2
D-93055 Regensburg
Germany
Italy
Centro Direzionale Colleoni
Palazzo Perseo
Via Paracelso 10
20041, Agrate Brianza
Milano, Italy Japan
Toshiba Corporation, PCO-IO
1-1, Shibaura 1-Chome
Minato-Ku, Tokyo, 105-8001
Japan
Latin America and Caribbean
Toshiba America Information 
Systems
9740 Irvine Blvd.
Irvine, California 92618
USA
800-457-7777 (within the US)
949-859-4273 (outside of the US - 
this call may incur long-distance 
charges) Mexico
Toshiba de México S.A. de C.V.
Sierra Candela No
.111, 6to. Piso 
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.
Spain
Toshiba Information Systems 
(España) S.A.
Parque Empresarial San Fernando
Edificio Europa, 1a Planta 
Escalera A
28831 (Madrid) San Fernando de 
Henares
Spain United Kingdom
Toshiba Information Systems 
(U.K) Ltd.
To s h i b a  C o u r t
Weybridge Business Park 
Addlestone Road
Weybridge, Surrey KT15 2UL
United Kingdom 
						

							
177If Something Goes Wrong
Toshiba’s worldwide offices
For more information on additional Toshiba worldwide locations, 
please visit: www.toshiba.co.jp/index.htm .
United
 States
Toshiba America Information 
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States The Rest of Europe
Toshiba Europe (I.E.) GmbH
Hammfelddamm 8
D-4-1460 Neuss
Germany 
						

							
178
5.375 x 8.375 ver 2.3
Appendix A
Hot Keys/TOSHIBA Cards
Hot keys and TOSHIBA Cards provide a quick way to modify 
selected system functions and to launch applications. 
There are two types of TOSHIBA Cards: Hot Key Cards and 
Application Cards. 
Hot Key Cards
The Hot Key Cards are used to set or modify the following system 
functions:
❖ Mute
❖ Lock (Instant security)
❖ Power Plan
❖ Sleep
❖ Hibernation
❖ Output (Display switch)
❖ Brightness control
❖ Wireless 
❖ TouchPad 
❖ Zoom (Display resolution) 
						

							
179Hot Keys/TOSHIBA Cards
Hot Key Cards
5.375 x 8.375 ver 2.3
Using the Hot Key Cards
The Hot Key Cards are normally hidden from view. The Cards 
appear when you press the 
Fn key.
Hot keys are keys that, when pressed in combination with the Fn key, 
turn system functions on and off. Hot keys have a legend on the key 
indicating the option or feature the key controls.
To use the Hot Key Cards:
1 Press and hold the 
Fn key.
The TOSHIBA Cards appear al ong the top of the screen.
(Sample Image) Hot Key Card display
2 Double-click the Card for the system function to be modified.
The selected Card is displayed full-size with its available 
options below it. All other Cards are again hidden from view.
3 Click the desired option.
To use a Hot Key Card using a hot key:
1 Press and hold the 
Fn key.
2 Press the hot key associated  with the desired function.
The associated hot key card app ears at the top of the screen 
with its available options below it.
3 To cycle through the displayed options, hold down 
Fn and press 
the hot key repeatedly. Release the 
Fn key when the desired 
option is selected.
NOTE 
						

							
180Hot Keys/TOSHIBA Cards
Application Cards
5.375 x 8.375 ver 2.3
Application Cards
The Application Cards are used to launch these applications:
Not all functions are supported on all models.TOSHIBA Assist 
For more information, refer to 
“TOSHIBA Assist” 
on page 125 .
PC Diagnostic Tool utility  
For more information, refer to  “TOSHIBA PC 
Diagnostic Tool Utility” on page 134 .
ConfigFree utility
For more information, refer to  “ConfigFree®” on 
page 142 .
Bluetooth settings
This Application Card launches your  Bluetooth
® 
settings.
TOSHIBA Zooming utility
For more information, refer to  “TOSHIBA Zooming 
Utility” on page 138 .
Disc Creator utility
This Application Card launches the TOSHIBA Disc 
Creator utility.
TOSHIBA Hardware Setup utility
For more information, refer to  “TOSHIBA 
Hardware Setup” on page 136 .
TOSHIBA Button Support utility
For more information, refer to  “TOSHIBA Button 
Support” on page 139 .
NOTE