Toshiba L350 Manual

							
141Utilities
TOSHIBA Accessibility
TOSHIBA Accessibility
The TOSHIBA Accessibility utility allows you to use the Fn key to 
create a hot key combination with one of the function keys without 
pressing the two keys simultaneously as is usually required. Using 
Accessibility lets you make the 
Fn key a  sticky key , meaning you can 
press it once, release it , and then press a function key to activate the 
hot key function.
(Sample Image) TOSHIBA Accessibility window
To use TOSHIBA Accessibility:
1 Click  Start, All Programs , Toshiba, Utilities , and then 
Accessibility , or click the Accessibility  icon in the Optimize 
tab of  TOSHIBA Assist .
The TOSHIBA Accessibility window appears.
2 Check the  Use Fn-StickyKey  box.
3 Put a check mark next to the desired option.
4 Click  OK. 
						

							
142Utilities
ConfigFree®
ConfigFree®
All references to Bluetooth® in this section are applicable only if 
Bluetooth® is available on your system.
ConfigFree
® is a set of utilities that makes it easy to control 
communication devices and networ k connections. ConfigFree also 
lets you identify communication  problems and create profiles for 
easy switching between locations and communication networks.
For more information on using ConfigFree, see the ConfigFree 
online Help.
The ConfigFree utilities  include the following:
❖ Connectivity Doctor—The Connectivity Doctor utility is used 
to analyze network connections and fix networking problems 
with your notebook computer. For more information, see 
“Connectivity Doctor” on page 143 .   
❖ Profile Settings—The Profiles utility lets you switch between 
network configurations. For more information, see  “Profile 
Settings” on page 144 .
Getting Started
This section contains info rmation about the ConfigFree® main 
screen, and how to start and set up ConfigFree.
For more detailed information on setting up and using ConfigFree, 
see the Help File included in the application.
Starting ConfigFree®
To start ConfigFree®, be sure the computer has a wired or wireless 
connection. Then perform any of the following steps:
❖ Click  Start, All Programs , To s h i b a , Networking , and then 
ConfigFree .
❖ Double-click the  ConfigFree icon   in the Notification Area.
❖ Press the  TOSHIBA Assist  button (if applicable to your system) 
to open the TOSHIBA Assist, and then click the  ConfigFree icon.
❖ Click the  ConfigFree  icon   in the Notification Area, and 
then click the desired utility.
NOTE
NOTE 
						

							
143Utilities
ConfigFree®
If your computer is not connected to a network, the ConfigFree icon 
in the Notification Area is displayed with an “X.”
ConfigFree® Utilities
Connectivity Doctor
The Connectivity Doctor lets you analyze your network 
connections and fix network connection problems. Using 
Connectivity Doctor, you can view detailed network information by 
simply moving the mouse pointer.
The Connectivity Doctor works with the following network 
devices:
❖ Wired and wireless network devices
❖ Access points
The Connectivity Doctor displays the following information:
❖ Status of the PC Network Connections
❖ Status of wired and wireless connections
❖ Wireless Connection band (a/b/g etc.)
❖ Status of Wireless Connection switch
(Sample Image) Connect ivity Doctor screen
NOTE 
						

							
144Utilities
ConfigFree®
Profile Settings
The Profile Settings utility lets you save network settings in 
“profiles.” ConfigFree® profiles are useful for easily switching 
network settings and devices. You can switch network settings 
simply by selecting the profile with the desired settings.
If you visit a client company occasionally, for example, you can set 
up a profile to match that environment and connect to the network. 
Similarly, users who access networks  in the office and at home can 
set up profiles to handle these networking environments.
A profile contains the currently  configured network settings on the 
computer, as well as information about any network devices. The 
following settings can be saved (or “captured”) in a profile:
❖ Internet settings —includes LAN settings (proxy server 
settings) and the address of a home page that opens 
automatically when  Internet Explorer
® starts
❖ Devices —lets you enable or disable settings of wired and 
wireless network devices, infrared devices, and set the power 
status of  Bluetooth
® antennas
❖ TCP/IP settings —includes DHCP, IP address, subnet mask, 
default gateway, DNS server, and WINS server settings
❖ Personal firewall settings for Internet connections
❖ Bluetooth
® Security Level (for example, high or medium)
❖ Enable UAC (User Account Control) setting
To create a profile:
1 Click the   icon in the Notification Area.
2 Move the pointer to  Profile. 
						

							
145Utilities
ConfigFree®
3Click  Open Settings .
The ConfigFree Profile Settings window appears.
(Sample Image) ConfigFree Profile Settings window
4 Click  Add to start the Create Profile Wizard.  
						

							
146
Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your computer are 
relatively easy to identify and solve. Others may require help from 
your network administrator or the manufacturer of the software 
program.
This chapter aims to help you solve many problems by yourself. It 
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on 
Toshiba’s support services at the end of this chapter. 
Problems that are easy to fix
Your program stops responding. 
If you are working with a prog ram that suddenly freezes all 
operations, chances are the program has stopped responding. You 
can exit the failed program without shutting down the operating 
system or closing other programs.
To close a program that has stopped responding:
1 Press 
Ctrl, Alt, and Del simultaneously (once), then click  Start 
Ta s k  M a n a g e r .
The Windows
® Task Manager window appears. 
						

							
147If Something Goes Wrong
Problems when you turn on the computer
2Click the  Applications  tab.
If a program has stopped responding, the words “not 
responding” appear beside its name in the list.
3 Select the program you want to close, then click  End Task.
Closing the failed program should allow you to continue 
working. If it does not, continue with the next step.
4 Close the remaining programs one by one by selecting the 
program name, then  End Task.
To power off your computer:
1 Click  Start, and then click the arrow ne xt to the Lock button in 
the lower-right part of the Start menu.
The Shut Down menu appears.
 (Sample Image) Shut Down menu
2 Click  Shut Down .
The computer shuts down completely.
Problems when you turn  on the computer 
These problems may occur wh en you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable 
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check th at the wall outlet is 
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the on/off indicator. If 
the indicator is glowing, the computer is on. Also, try turning the 
computer off and then on.
ArrowShut Down MenuStart 
						

							
148If Something Goes Wrong
Problems when you turn on the computer
If you are using an AC adaptor, verify that the computer is receiving 
power from the external power source by looking at the AC power 
light. If the indicator is glowing, th e computer is connected to a live 
external power source.
The computer starts but when you press a key nothing 
happens. 
Verify that the active program accep ts text input. Try clicking your 
mouse on an area where you can type text and try typing again.
Your computer may be in Sleep mode and have a software or 
resource conflict. When this happens turning the power on returns 
you to the problem instead of re starting the system. To clear the 
condition, press 
Ctrl, Alt, and Del simultaneously. Then shut down the 
computer via software, or follow the steps if your program stops 
responding (see  “Problems that are easy to fix” on page 146 ).
Clearing the condition may get the computer running, but it will not 
solve a resource conflict. Read th e documentation that came with 
the conflicting device and  “Resolving a hardware conflict” on 
page 152 .
The computer is not accessing the hard disk or the optional 
external diskette drive. 
Your computer normally loads the  operating system from the hard 
disk. If you have a hard disk problem, you will not be able to start 
the computer. Insert a system disk ette into the optional external 
diskette drive and press 
F12 when the machine starts and use the 
arrow keys to select the boot-up device. (You may need to press 
F12 
several times.)
The computer displays the WARNING RESUME FAILURE/Windows Error 
Recovery – Windows did not  shut down successfully
 message.
To continue, select Start Windows normally . This can happen if 
the computer was put into Sl eep mode and the battery has 
discharged. If you performed a shutdown before this message was 
displayed, a program or driver may have prevented Windows
® from 
shutting down.
Data stored in the computer’s memo ry has been lost. Data stored in 
the computer’s hard drive may not be affected.
Always save your data even when you are using Sleep mode. If 
your battery fully discharges, information that has not been saved 
will be lost. Your computer can be  configured to warn you when the 
battery is running low see  “What to do when the main battery runs 
low” on page 99 .  
						

							
149If Something Goes Wrong
Problems when you turn on the computer
If you are running on battery power, it is recommended that you do 
not leave the computer in Sleep mode for long periods of time.
To charge the battery, leave the computer plugged into a live wall 
outlet for several hours. For more information see  “Charging 
batteries” on page 95 . 
The computer displays the Non-System disk or disk error message. 
Make sure there is no diskette in the optional external diskette 
drive. If there is a diskette in the drive, remove it and press any key 
to continue. If pressing any key does not work, press 
Ctrl, Alt, and Del 
to 
restart the computer. Fo r more information see “The computer is 
not accessing the hard di sk or the optional external diskette drive.” 
on page 148 .
The AC power light is blinking. 
If the AC power light is blinking, try the following steps:
1Cut off power to the computer by disconnecting the AC adaptor 
and removing the battery. The error condition will be 
interrupted, and the AC power light will stop flashing.
2 Put the battery back into the co mputer. Do not connect the AC 
adaptor. Try turning the computer on again. 
If the computer starts norma lly, the AC adaptor may be 
defective and will need to be replaced (see the Toshiba Web 
site at  accessories.toshiba.com ). 
If the AC power light starts flashing, remove the battery, and 
continue with the steps below.
3 Connect the AC adaptor to the  computer. Leave the battery out 
of the computer. Try turni ng the computer on again. 
If the computer starts  normally, the battery may need charging, 
may be depleted, or may be def ective. Turn the computer on, 
insert the battery, and then  leave the computer running for 
several hours, which will deliver a slow, steady “trickle-
charge” to the battery. Once  the battery has been trickle-
charged, it may begin working correctly again. 
If the trickle-charging does  not prove effective, visit the 
Toshiba Web site at  pcsupport.toshiba.com  and see the Support 
Bulletin  Step-Charging the  computer’s battery  (click the 
Ask Iris
® link and search for the s upport bulletin by name).
4 Connect the AC adaptor to a diff erent power outlet, preferably 
in a different room. If the comp uter starts normally, there may 
be a problem with the AC outlet itself, or the voltage level 
available from it. 
						

							
150If Something Goes Wrong
The Windows® operating system is not working
5Verify that the AC adaptor is th e correct unit for your computer 
model. The computer may not be able to start from an AC 
adaptor that is rated for less  current (amperage) than the 
computer requires, even if the  rated voltage is correct, and the 
plug fits correctly in the DC-IN socket. The labels on the 
bottom of the computer and  the AC adaptor show the 
specifications for voltage (V) and current (A) for each 
device. The voltage level must match exactly. The amperage 
rating of the AC adaptor must be  equal to or greater than that 
required by the computer.
The Windows®  operating system is not working
Once you are familiar with the de sktop and used to the way the 
operating system responds to your work routine, you can easily 
detect if the operating system is not working correctly. For 
example:
❖ The operating system fails to start after the initial startup 
appears.
❖ The operating system takes a long time to start.
❖ The operating system responds  differently from the normal 
routine.
❖ The screen does not look right.
Unless a hardware device has failed, problems usually occur when 
you change the system in some  way such as installing a new 
program or adding a device.
If you experience any of these pr oblems, use the options in the 
Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may have to 
change your system’s configuration or verify the startup procedure 
to fix the problem. To do this, use the options in the Startup menu.
To open the Startup menu:
1 Restart your computer.
2 Press 
F8 when your computer st arts and before Windows® starts 
loading.
The Windows
® Advanced Boot Options menu displays these 
options:
❖ Safe Mode
❖ Safe Mode with Networking