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Tone Commander 7210, 7220 Ip Centrex Telephone User Manual

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    							66Tone Commander 7210/7220 User Manual
    Select VOLUME.
    The display will show the current preset volume settings for
    the selected voice mode.
    Select RCV- or RCV+ to adjust the default receive volume
    level.
    The new setting will be shown in the display. The factory
    default setting is 03.
    Select XMT- or XMT+ to adjust the transmit volume level
    (headset only).
    The new setting will be shown in the display. The factory
    default setting of 06 is sufficient in most cases; only change
    this setting if required by line conditions or your headset
    characteristics.
    Confirm that the level is properly set by placing a call to
    another party. If they report that your voice level is too low,
    increase the transmit level one step at a time. If the remote
    party hears an echo of their voice, reduce the level.
    Press the Done key to return to the voice mode menu or the
    Setup key to exit Setup Mode.
    Speakerphone Transmit Level
    The speakerphone transmit level may be increased or decreased. The
    factory default setting of 04 is sufficient in most cases; only change this
    setting if required by line conditions.
    Using the speakerphone, place a call to another party. If they report
    that your voice level is too low, increase the transmit level one step at a
    time. If the remote party hears an echo of their voice, reduce the level.
    After you have placed a call, select VOICE from the User
    Options menu (Setup → USER
     → More
    4 → VOICE).
    Select SPKR.
    The display will show the current transmit level setting.
    Done
    VOLUME:RCV=04 XMT=05
     RCV+  RCV-  XMT+  XMT-
    SPEAKERPHONE:XMT=04
     XMT+  XMT- 
    						
    							Tone Commander 7210/7220 User Manual67
    Select XMT- or XMT+ to adjust the speakerphone transmit
    level.
    The new setting will be shown in the display.
    Press the Done key to return to the Voice Mode menu or the
    Setup key to exit Setup Mode.
    The new setting is stored for future calls when you exit Setup
    Mode.
    Adjusting the Display Contrast   ____________
    This setting adjusts the contrast of the display to compensate for
    viewing position and lighting conditions. You can also tilt the display for
    best visibility.
    From the User Options menu, select DISPLY.
    (Setup → USER
     → More
    4 → DISPLY)
    Select (-)  to lighten the display (less contrast), or (+) to
    darken the display (more contrast).
    The display contrast will change, and a bar graph will show
    the new contrast setting.
    Press the Done key to return to the User Options menu or the
    Setup key to exit Setup Mode.
    Done
    CONTRAST [{{{{{   ]
     (-)   (+)
    Done 
    						
    							68Tone Commander 7210/7220 User Manual
    Setting a Call Log Password   ______________
    You can set a password to prohibit unauthorized entry into your Call
    Log.
    From the User Options menu, select PASSWD.
    (Setup → USER
     → More
    4 → PASSWD)
    If a password is currently set, the display will prompt you to
    enter your password prior to making changes.
    Creating/Changing Your Password
    Select SET.
    Enter a new 4-digit password with the dial pad.
    If you need to make corrections, select 
    ÅBKSP (backspace)
    to delete the previous digit.
    Press the Done key.
    Repeat the password when prompted to verify the new entry.
    Press the Done key.
     “PASSWORD SET” will be displayed to confirm the new
    password.
    Record your password for future reference.
    CALL LOG PASSWORD
     SET  CLEAR
           NEW PASSWORD:----
    |BKSP
    VERIFY NEW PASSWORD:----
    |BKSP
           PASSWORD SET
    Done
    Done 
    						
    							Tone Commander 7210/7220 User Manual69
    Press the Done key to return to the User Options menu or the
    Setup key to exit Setup Mode.
    Removing the Password
    Select CLEAR.
    “PASSWORD CLEARED” will be displayed to confirm that the
    password has been removed.
    Press the Done key to return to User Options menu or the
    Setup key to exit Setup Mode.
    What to do if you lose your password
    Contact your system administrator or call Tone Commander technical
    support at (800) 524-0024 in the event you misplace your password.
    You will need to report the serial number of your telephone to receive a
    new password.
    You can use the RESET option (page 45) to remove all passwords.
    This option will also clear all programmed numbers and settings in your
    phone.
    Done
    Done
        PASSWORD CLEARED 
    						
    							70Tone Commander 7210/7220 User Manual
    Troubleshooting
    No Network Connection
    If the network connection is missing, the following display will be
    shown:
    Connect the Net jack on the phone to the LAN using a Category 5 or
    better cable.
    DHCP Error
    If a connection to your DHCP server could not be established, the
    following display may be shown:
    Verify that your DHCP server is running correctly and is accessible by
    the phone over your network. If you are using manually-entered IP
    addresses, press Setup → INSTL
     → IP and enter each IP address.
    Network Error
    If your phone fails to register with the iMerge server, the following
    display will be shown until registration is successful:
    Enter the Installation Options menu and verify your IP addresses and
    subnet mask (Setup → INSTL
     → More
    4 → IP).
    NO ETHERNET CONNECTION
    DHCP ERROR, RETRYING
    PRESS SETUP TO CONFIGURE
    REGISTERING WITH iMERGE
    (diagnostic messages) 
    						
    							Tone Commander 7210/7220 User Manual71
    IP Lease Expiration
    Your phones IP address, if obtained via DHCP (see page 25), expires
    after a preset timeout period. The lease for the IP address is normally
    renewed automatically.
    If the lease expires, the following display will be shown if the phone is
    idle:
    When the lease expires the phone will attempt to negotiate a new IP
    address lease at preset intervals. If the same IP address is offered by
    the DHCP server, the phone returns to operation without restarting,
    otherwise the phone will restart after receiving a new IP address.
    L1:OK      IP:DHCP FAIL
    L3:DOWN SWITCH=UNKNOWN 
    						
    							72Tone Commander 7210/7220 User Manual
    Appendix A
    Ordering ISDN Service
    Setup Wizard
    The ISDN Telephone Setup Wizard simplifies ordering ISDN service.
    This Windows 95/98/NT/XP program prompts you for all required
    information, and prints the service order forms and key designation
    labels. You can download the Setup Wizard from Tone Commander’s
    Web site at www.tonecommander.com or call Tone Commander at
    (800) 524-0024 to order the program on floppy disks.
    Ordering Manually
    Your service provider may have its own process and forms for ordering
    ISDN service. Contact them for instructions before you create your
    order.
    Key Assignments
    The 7210 and 7220 are compatible with all NIUF terminal packages
    and many other standard line configurations. If Parameter Downloading
    is available, the phone will automatically assign Feature Activator keys
    and codes to match almost any line configuration. Call appearances
    are always assigned in ascending order, starting with button #1.
    Feature activators are assigned in descending order, starting with
    button #10 on the 7210 or #20 on the 7220, or the last button (#40 or
    #50) on the 6030X.
    Use the table on the following page as a guide when assigning custom
    feature activators and indicators.
    Where to Go for Help
    If you need assistance ordering service, call Tone Commander
    Customer Technical Support at (800) 524-0024. 
    						
    							Tone Commander 7210/7220 User Manual73
    Recommended Button Assignments
    Network
    Button #Assignment
    1 Call Appearance (PDN)
    2 Call Appearances
    3
    .
    .
    .
    .
    .
    .
    58
    59 Additional Feature Keys
    60 Conference *
    61 Transfer *
    62 Drop *
    63 Message Waiting Indicator
    *National ISDN only; DO NOT assign these keys
    for 5ESS Custom ISDN.
    With Parameter Downloading, the phone will automatically remap
    feature activators (other than Conference, Transfer, Drop, and
    Message Waiting) in descending order, starting with key 20 on the
    7220 or key 10 on the 7210. For example, network feature key #59 will
    be assigned to key 10 on a 7210, #58 to key 9, etc. 
    						
    							74Tone Commander 7210/7220 User Manual
    Appendix B
    Setup Menu Tree
    INSTL  (Installation Options)
    IP  (IP Addresses) ............................................................  page 25
    PHONE  (Phone IP Address)
    EDIT  (Edit Phone IP Address)
    GATEWY  (Gateway IP Address)
    PING  (Verify Gateway IP Address)
    TFTP  (TFTP Server IP Address)
    PING  (Verify TFTP Server IP Address)
    iMERGE  (iMerge Server IP Address)
    PING  (Verify iMerge Server IP Address)
    SNTP  (Simple Network Time Protocol)
    SUBNET  (Subnet Mask)
    ALIAS  (iMerge Alias) ......................................................  page 27
    SPID  (Service Profile Identifier) ......................................  page 28
    UPDATE  (IP Configuration Update) ................................  page 29
    DHCP  (DHCP Enable/Disable)
    TFTP  (Update from TFTP Server)
    START  (Start Update)
    AUTO  (Automatic Update Enable/Disable)
    FLASH  (Flash Update Enable/Disable) ..................  page 31
    TELNET  (Telnet Access Enable/Disable) ...............  page 32
    KEYS
    CA/DN  (Call Appearance/Directory Number) ..........  page 34
    ORIG  (Originating DN)
    RESERV  (Call Appearance Reservation)
    OUT  (Outgoing Only)
    IN  (Incoming Only)
    PRI  (Outgoing/Priority Incoming)
    NOT  (Not Reserved)
    FA  (Feature Activator) ............................................  page 35
    CALL  (Initiate Call – National ISDN only)
    DSS  (Direct Station Select) .....................................  page 36
    DSS# 
    						
    							Tone Commander 7210/7220 User Manual75 SPDIAL  (Speed Dial) ..............................................  page 37
    PAUSE  (Dialing Pause)
    FA  (Feature Activator)
    UNUSED
    MODE  (Terminal Mode – National ISDN only) ................  page 38
    CACH  (Call Appearance Call Handling EKTS)
    BASIC  (Basic EKTS – National ISDN only)
    VA  (Voice Announce) .....................................................  page 39
    KEYS  (CA/DN Keys that accept VA Calls)
    DNs  (Incoming Directory Numbers)
    ALERT  (Incoming Call Alerting Patterns)
    MUTE  (Automatic Microphone Muting)
    PARAM  (ISDN Parameter Download– Nat. ISDN only) ..  page 42
    START  (Start Update)
    AUTO  (Automatic Update Enable/Disable)
    QoS (Quality of Service Options) .....................................  page 43
    L2  (Layer 2 801.2Q)
    OFF/ON
    PRIORITY
    VOICE
    SIGNAL
    ID  (VLAN ID)
    L3  (Layer 3 DiffServ)
    VOICE
    SIGNAL
    CODECS
    G.711/10ms
    G.711/20ms
    G.711/30ms
    G729A/20ms
    G.723/30ms
    ENABLE/ DISABLE
    JTR  (Jitter Buffer Delay)
    PASSWD  (Installation Options Password) ......................  page 43
    SET
    CLEAR
    RESET  (Reset to Default Settings) .................................  page 45 
    						
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