Tone Commander 7210, 7220 Ip Centrex Telephone User Manual
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66Tone Commander 7210/7220 User Manual Select VOLUME. The display will show the current preset volume settings for the selected voice mode. Select RCV- or RCV+ to adjust the default receive volume level. The new setting will be shown in the display. The factory default setting is 03. Select XMT- or XMT+ to adjust the transmit volume level (headset only). The new setting will be shown in the display. The factory default setting of 06 is sufficient in most cases; only change this setting if required by line conditions or your headset characteristics. Confirm that the level is properly set by placing a call to another party. If they report that your voice level is too low, increase the transmit level one step at a time. If the remote party hears an echo of their voice, reduce the level. Press the Done key to return to the voice mode menu or the Setup key to exit Setup Mode. Speakerphone Transmit Level The speakerphone transmit level may be increased or decreased. The factory default setting of 04 is sufficient in most cases; only change this setting if required by line conditions. Using the speakerphone, place a call to another party. If they report that your voice level is too low, increase the transmit level one step at a time. If the remote party hears an echo of their voice, reduce the level. After you have placed a call, select VOICE from the User Options menu (Setup → USER → More 4 → VOICE). Select SPKR. The display will show the current transmit level setting. Done VOLUME:RCV=04 XMT=05 RCV+ RCV- XMT+ XMT- SPEAKERPHONE:XMT=04 XMT+ XMT-
Tone Commander 7210/7220 User Manual67 Select XMT- or XMT+ to adjust the speakerphone transmit level. The new setting will be shown in the display. Press the Done key to return to the Voice Mode menu or the Setup key to exit Setup Mode. The new setting is stored for future calls when you exit Setup Mode. Adjusting the Display Contrast ____________ This setting adjusts the contrast of the display to compensate for viewing position and lighting conditions. You can also tilt the display for best visibility. From the User Options menu, select DISPLY. (Setup → USER → More 4 → DISPLY) Select (-) to lighten the display (less contrast), or (+) to darken the display (more contrast). The display contrast will change, and a bar graph will show the new contrast setting. Press the Done key to return to the User Options menu or the Setup key to exit Setup Mode. Done CONTRAST [{{{{{ ] (-) (+) Done
68Tone Commander 7210/7220 User Manual Setting a Call Log Password ______________ You can set a password to prohibit unauthorized entry into your Call Log. From the User Options menu, select PASSWD. (Setup → USER → More 4 → PASSWD) If a password is currently set, the display will prompt you to enter your password prior to making changes. Creating/Changing Your Password Select SET. Enter a new 4-digit password with the dial pad. If you need to make corrections, select ÅBKSP (backspace) to delete the previous digit. Press the Done key. Repeat the password when prompted to verify the new entry. Press the Done key. “PASSWORD SET” will be displayed to confirm the new password. Record your password for future reference. CALL LOG PASSWORD SET CLEAR NEW PASSWORD:---- |BKSP VERIFY NEW PASSWORD:---- |BKSP PASSWORD SET Done Done
Tone Commander 7210/7220 User Manual69 Press the Done key to return to the User Options menu or the Setup key to exit Setup Mode. Removing the Password Select CLEAR. “PASSWORD CLEARED” will be displayed to confirm that the password has been removed. Press the Done key to return to User Options menu or the Setup key to exit Setup Mode. What to do if you lose your password Contact your system administrator or call Tone Commander technical support at (800) 524-0024 in the event you misplace your password. You will need to report the serial number of your telephone to receive a new password. You can use the RESET option (page 45) to remove all passwords. This option will also clear all programmed numbers and settings in your phone. Done Done PASSWORD CLEARED
70Tone Commander 7210/7220 User Manual Troubleshooting No Network Connection If the network connection is missing, the following display will be shown: Connect the Net jack on the phone to the LAN using a Category 5 or better cable. DHCP Error If a connection to your DHCP server could not be established, the following display may be shown: Verify that your DHCP server is running correctly and is accessible by the phone over your network. If you are using manually-entered IP addresses, press Setup → INSTL → IP and enter each IP address. Network Error If your phone fails to register with the iMerge server, the following display will be shown until registration is successful: Enter the Installation Options menu and verify your IP addresses and subnet mask (Setup → INSTL → More 4 → IP). NO ETHERNET CONNECTION DHCP ERROR, RETRYING PRESS SETUP TO CONFIGURE REGISTERING WITH iMERGE (diagnostic messages)
Tone Commander 7210/7220 User Manual71 IP Lease Expiration Your phones IP address, if obtained via DHCP (see page 25), expires after a preset timeout period. The lease for the IP address is normally renewed automatically. If the lease expires, the following display will be shown if the phone is idle: When the lease expires the phone will attempt to negotiate a new IP address lease at preset intervals. If the same IP address is offered by the DHCP server, the phone returns to operation without restarting, otherwise the phone will restart after receiving a new IP address. L1:OK IP:DHCP FAIL L3:DOWN SWITCH=UNKNOWN
72Tone Commander 7210/7220 User Manual Appendix A Ordering ISDN Service Setup Wizard The ISDN Telephone Setup Wizard simplifies ordering ISDN service. This Windows 95/98/NT/XP program prompts you for all required information, and prints the service order forms and key designation labels. You can download the Setup Wizard from Tone Commander’s Web site at www.tonecommander.com or call Tone Commander at (800) 524-0024 to order the program on floppy disks. Ordering Manually Your service provider may have its own process and forms for ordering ISDN service. Contact them for instructions before you create your order. Key Assignments The 7210 and 7220 are compatible with all NIUF terminal packages and many other standard line configurations. If Parameter Downloading is available, the phone will automatically assign Feature Activator keys and codes to match almost any line configuration. Call appearances are always assigned in ascending order, starting with button #1. Feature activators are assigned in descending order, starting with button #10 on the 7210 or #20 on the 7220, or the last button (#40 or #50) on the 6030X. Use the table on the following page as a guide when assigning custom feature activators and indicators. Where to Go for Help If you need assistance ordering service, call Tone Commander Customer Technical Support at (800) 524-0024.
Tone Commander 7210/7220 User Manual73 Recommended Button Assignments Network Button #Assignment 1 Call Appearance (PDN) 2 Call Appearances 3 . . . . . . 58 59 Additional Feature Keys 60 Conference * 61 Transfer * 62 Drop * 63 Message Waiting Indicator *National ISDN only; DO NOT assign these keys for 5ESS Custom ISDN. With Parameter Downloading, the phone will automatically remap feature activators (other than Conference, Transfer, Drop, and Message Waiting) in descending order, starting with key 20 on the 7220 or key 10 on the 7210. For example, network feature key #59 will be assigned to key 10 on a 7210, #58 to key 9, etc.
74Tone Commander 7210/7220 User Manual Appendix B Setup Menu Tree INSTL (Installation Options) IP (IP Addresses) ............................................................ page 25 PHONE (Phone IP Address) EDIT (Edit Phone IP Address) GATEWY (Gateway IP Address) PING (Verify Gateway IP Address) TFTP (TFTP Server IP Address) PING (Verify TFTP Server IP Address) iMERGE (iMerge Server IP Address) PING (Verify iMerge Server IP Address) SNTP (Simple Network Time Protocol) SUBNET (Subnet Mask) ALIAS (iMerge Alias) ...................................................... page 27 SPID (Service Profile Identifier) ...................................... page 28 UPDATE (IP Configuration Update) ................................ page 29 DHCP (DHCP Enable/Disable) TFTP (Update from TFTP Server) START (Start Update) AUTO (Automatic Update Enable/Disable) FLASH (Flash Update Enable/Disable) .................. page 31 TELNET (Telnet Access Enable/Disable) ............... page 32 KEYS CA/DN (Call Appearance/Directory Number) .......... page 34 ORIG (Originating DN) RESERV (Call Appearance Reservation) OUT (Outgoing Only) IN (Incoming Only) PRI (Outgoing/Priority Incoming) NOT (Not Reserved) FA (Feature Activator) ............................................ page 35 CALL (Initiate Call – National ISDN only) DSS (Direct Station Select) ..................................... page 36 DSS#
Tone Commander 7210/7220 User Manual75 SPDIAL (Speed Dial) .............................................. page 37 PAUSE (Dialing Pause) FA (Feature Activator) UNUSED MODE (Terminal Mode – National ISDN only) ................ page 38 CACH (Call Appearance Call Handling EKTS) BASIC (Basic EKTS – National ISDN only) VA (Voice Announce) ..................................................... page 39 KEYS (CA/DN Keys that accept VA Calls) DNs (Incoming Directory Numbers) ALERT (Incoming Call Alerting Patterns) MUTE (Automatic Microphone Muting) PARAM (ISDN Parameter Download– Nat. ISDN only) .. page 42 START (Start Update) AUTO (Automatic Update Enable/Disable) QoS (Quality of Service Options) ..................................... page 43 L2 (Layer 2 801.2Q) OFF/ON PRIORITY VOICE SIGNAL ID (VLAN ID) L3 (Layer 3 DiffServ) VOICE SIGNAL CODECS G.711/10ms G.711/20ms G.711/30ms G729A/20ms G.723/30ms ENABLE/ DISABLE JTR (Jitter Buffer Delay) PASSWD (Installation Options Password) ...................... page 43 SET CLEAR RESET (Reset to Default Settings) ................................. page 45