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Tone Commander 7210, 7220 Ip Centrex Telephone User Manual

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    							16Tone Commander 7210/7220 User Manual
    Using a Headset   ________________________
    Headset Mode Operation
    Your telephone can be set for handset or headset use (see page 65).
    With a headset, the Spkr key is used as the hookswitch, and the
    speakerphone feature is disabled.
    Optimizing the Phone to Match Your Headset
    Headset models may vary in their microphone sensitivities and receive
    levels. Your telephone provides adjustments for transmit and receive
    levels to accommodate most headsets – see page 65.
    Adjusting the Receive Volume   _____________
    The Vol
    5 and Vol
    6 keys adjust the receive volume level for the
    handset, headset, and speakerphone while you are on a call.
    The telephone stores individual preset volume settings for the handset
    and headset. Volume settings return to the programmed preset levels
    after a call is completed. See page 65 to change the preset values.
    Changes to speakerphone volume levels are retained after a call is
    completed.
    Adjusting the Ringer Volume   ______________
    The Vol
    5 and Vol
    6 keys adjust the ringer volume while you are not
    on a call.
    The telephone will ring once with the new ringer volume setting, and
    the new setting will be shown briefly in the display.
    When the volume is at the lowest setting, the phone will display
    RINGER OFF instead of the date and time when idle. Press the Vol
    5
    key while you are not on a call to enable the ringer.
           RINGER OFF
                      REDIAL 
    						
    							Tone Commander 7210/7220 User Manual17
    Installation
    Ordering ISDN Service   ___________________
    ISDN ordering forms may be supplied by your service provider. You
    can also print forms using the PC-based Configuration Wizard. Please
    refer to Appendix A in this manual.
    Consult your service provider to plan your service installation. Allow
    adequate time after cutover for testing of all call appearances and
    programmed features. Ask your service provider for your alias and
    H.235 password, and confirm the installation date.
    7210/7220 Installation   ____________________
    Network Connection
    Connect the NET jack on the phone to the LAN switch using a
    Category 5 or better cable. Route the cable under the guide tabs in the
    phone base.
    PC Connection
    If you want to use a PC on the same network connection, connect the
    PC network interface card to the phones PC jack switch using a
    Category 5 or better cable. Route the cable under the guide tabs in the
    phone base.
    The PC port devices speed must match that of the device connected to
    NET port (LAN switch or hub). If the NET port is connected to a
    100Mbps device (either dual or single speed), a 10Mbps device
    connected to the PC port will not work properly. If the NET port is
    connected to a 10Mbps device, a 10Mbps device (or 10/100Mbps dual-
    speed device) connected to the PC port will communicate properly at
    10Mbps.
    Handset/Headset
    Plug the supplied handset or a compatible headset into the jack on the
    left side of the telephone. 
    						
    							18Tone Commander 7210/7220 User Manual
    Power
    Power must be provided by the Tone Commander 901034 power
    supply. Connect power after all other connections are complete. The
    7210 and 7220 are not compatible with IEEE LAN-based power.
    Plug the power supply barrel connector into the round jack on the
    bottom of the phone (under the speaker). Connect the power supply to
    a standard 120 VAC, 60 Hz grounded power outlet.
    Wall Mounting   __________________________
    Robust handset retainer clips for wall mount use are available on
    request from Tone Commander.
    Rotating the Base
    The phone base must be rotated for wall mounting.
    •  Disconnect power, PC, and network cables.
    •  Remove the retaining screw in the center of the base.
    •  Press the top of the tall edge of the base to disengage the snap
    tabs, then lift the base from the telephone body.
    Make sure the cable from the base remains fully seated in the
    connector on the phone.
    •  Turn the base 180°, insert the tabs on the short edge of the base
    into the holes near the display end of the telephone, and then snap
    the tall side of the base onto the telephone.
    •  Replace the retaining screw (required for UL compliance).
    Attaching to a wall mount jack
    •  Plug an 8”, 10/100BaseT network cable into the NET jack on the
    telephone. Route the cord under the guide tabs on the base.
    •  Hold the telephone next to the wall mount jack. Plug the network
    cable into the jack.
    •  Hang the telephone on the wall plate mounting studs. Press down
    firmly to lock in place.
    •  Push any excess network cable into the base. 
    						
    							Tone Commander 7210/7220 User Manual19
    Configure the Set   _______________________
    ISDN configuration is performed automatically in many cases. The
    telephone set will detect the switch type, set the SPID number, and
    download other setup parameters when these features are available
    from the central office.
    You will be prompted for any required setup information that cannot be
    set automatically.
    Initialization
    A self-test is performed upon power up, followed by terminal
    initialization. Initialization begins after a short random time interval. This
    delay prevents multiple terminals at a site from initializing
    simultaneously after a power outage.
    The display will show progress while establishing the communication
    layers. When all communication layers are established, the IP
    connection speed and switch type will be shown for several seconds.
    IP addresses are normally assigned via DHCP server. In the case
    where there is no DHCP server or no server response, the following
    display will be shown:
    If the IP address, default gateway, or subnet mask have changed, the
    following will be shown:
    Select YES to restart the phone using the new addresses or subnet
    mask.
    PHY:100MBPS IP:LINKED
    L3:OK   SWITCH=5ESS NI-X
    DHCP ERROR, RETRYING
    PRESS SETUP TO CONFIGURE
    RESTART WITH NEW VALUES?
     YES 
    						
    							20Tone Commander 7210/7220 User Manual
    Alias
    If the alias is rejected by iMerge or there is no stored alias, the
    following will be shown:
    Enter the correct alias as supplied by your service provider,
    then press the Done key.
    H.235 Password
    If H.235 password is rejected by iMerge or there is no stored password,
    the following will automatically be shown:
    Enter the correct password as supplied by your service
    provider, then press the Done key. If passwords are not used,
    press the Done key with no entry.
    To change the existing H.235 password and iMerge alias after
    the phone is registered, select CHANGE from the Alias entry
    menu (Setup → INSTL → ALIAS → CHANGE).
    When the phones initialization is complete, a time and date
    display will be shown.
    SPID Entry
    The SPID number may be assigned automatically if the network
    supports National ISDN AutoSPID, or a generic format SPID is used.
    If AutoSPID is not supported, the phone will attempt to “guess” the
    correct SPID based on the alias. If the network does not accept this
    “guessed” SPID, you will be prompted to enter the phone’s primary
    telephone number, which is used by the phone to generate a SPID
    JAN 10, 2002    12:42 PM
    ALIAS=
    |BKSP              CLEAR
    H235 PW=
    |BKSP              CLEAR
    Done
    Done 
    						
    							Tone Commander 7210/7220 User Manual21
    number. Enter the number with the dial pad, then press the Done key.
    BKSP (backspace) deletes the previous digit.
    National ISDN– enter your full 10-digit telephone number
    (including area code)
    5ESS Custom ISDN– enter your 7-digit telephone number
    Parameter Download (National ISDN only)
    Parameter Download is a network feature that identifies Call
    Appearance and Feature Activator keys that are assigned to your line
    so that your phone may be configured automatically.
    Note: Speed Dial and DSS keys are not configured by Parameter
    Download, as well as other features listed on page 22
    (Customize your Phone).
    If Parameter Download is not supported, the following screen may
    appear momentarily, prompting you to manually configure the
    telephone at a later time (see page 24).
    Automatic Button Detection (5ESS Custom ISDN only)
    Press each multifunction key. The phone will discover the keys
    network assignment. Keys that have no network assignment may be
    used for speed dialing – please refer to page 37.
    Firmware Updates
    Call Tone Commander Engineering at (800) 524-0024 to get
    information on firmware updates.
    ENTER PRIMARY PHONE #
    785-1243           |BKSP
    NO PARAMETER DOWNLOAD
    PRESS SETUP TO CONFIGURE 
    						
    							22Tone Commander 7210/7220 User Manual
    Using Local Inspect to Verify Keys
    Local Inspect allows you to identify the call appearance or feature
    assignment of each configured key, directory number bearer
    capabilities, and the feature indicator assignment for the Message
    Indicator. Please refer to page 47.
    Customize your Phone   ___________________
    You can set the following options on your phone.
    DSS – converts Call Appearance keys to Direct Station Selection keys
    with busy lamp indication for one-button speed dialing of stations that
    are monitored by your phone (page 36).
    Clock – sets the time-of-day clock. The clock is used for the time and
    date display, and for time stamping calls in the call log (page 58).
    Speed Dial – sets up spare keys for one-button speed dialing of
    frequently-called numbers (page 58).
    Feature Activators with Speed Dial – sets up spare keys for one-
    button dialing of features such as Call Forward or Directed Call Pickup,
    with a preselected destination (page 37).
    Call Directory – sets up the display-based speed dialing directory
    (page 60).
    Personal Ringing
    Ringing Tone – selects a distinct ringing tone for your telephone,
    to distinguish it from other nearby ringing telephones (page 62).
    Off-hook Ringing – selects single burst or normal ringing when
    you are on a call (page 62).
    Ringing Control – controls audible ringing for individual call
    appearances (page 63).
    Call Preference – controls automatic call appearance selection and
    automatic call answering when you go off-hook (page 64). 
    						
    							Tone Commander 7210/7220 User Manual23
    Voice Mode
    Handset/Headset Mode – selects handset or headset operation
    (page 65).
    Preset Volume Levels – sets handset and headset volume levels,
    and speakerphone transmit level (page 65).
    Display Contrast – adjusts the contrast of the display for best visibility
    (page 67).
    Call Log Password – sets or removes a password to control entry into
    the call log (page 68).
    Voice Announce – enables or disables automatic call answering by
    the speakerphone (page 39).
    Label the Set   ___________________________
    Label the multifunction keys with the telephone number, feature name,
    speed dial party name, or other appropriate designation. A perforated
    label sheet is provided with the telephone.
    An ISDN Telephone Setup Wizard for Windows 95/98/NT/XP can be
    downloaded from Tone Commander’s web site. This program prints
    key labels and service ordering forms. A Microsoft Word template for
    key labels only is also available. Please refer to Appendix A on page
    72.
    If you want to manually create labels, use paper strips 5” wide x ¼”
    high. Label text is on 1” centers, with 0.9” text space for each key.
    To install the labels, remove the plastic overlay surrounding the
    multifunction keys. Peel off the protective strips from the adhesive in
    the grooves beneath the keys. Insert the label strips in the grooves,
    then replace the overlay. 
    						
    							24Tone Commander 7210/7220 User Manual
    Installation Options
    Options in this section are typically set at the time of installation. Many
    options can be set automatically by the DHCP, TFTP, AutoSPID,
    Automatic Switch Detect, and Parameter Download features, if
    supported on the network.
    The following options can be changed from the Installation Options
    menu:
    • IP Addresses• Voice Announce
    • Alias• Parameter Download
    • SPID•  Quality of Service
    • Configuration Updates• Installation Password
    • Key Configuration•  Reset to Default Settings
    • Terminal Mode
    Installation Options Menu   ________________
    You can enter the Installation Options menu when the phone is idle.
    Press the Setup key.
    Select INSTL.
    When Æ appears in the top line of the display, you can press
    the More
    4 key to see additional menu selections.
    Note: The MODE option is only available with National ISDN.
    Setup
           SETUP MENU
    INSTL ADMIN  USER
    INSTALLATION OPTIONS   \
      IP  ALIAS  SPID UPDATE
    INSTALLATION OPTIONS   \
     KEYS  MODE   VA   PARAM
    INSTALLATION OPTIONS   \
     QoS  PASSWD RESET
    More 
    						
    							Tone Commander 7210/7220 User Manual25
    A password may be set to prevent unauthorized
    entry into the Installation Options menu.
    When prompted for a password, enter your 4-digit
    password with the dial pad. Press the Done key
    after entering the password.
    To change or remove the password, please refer to
    page 43.
    IP Addresses   ___________________________
    IP address entries are required for the phone, subnet mask,
    gateway/router, iMerge, and optional TFTP and SNTP servers. The
    default setting uses DHCP to automatically set the phone address,
    subnet mask, TFTP server address, SNTP server address, time offset,
    and gateway/router address. The phone can obtain the iMerge
    address, as well as software updates, and QoS settings from a TFTP
    server. Please refer to the 7210/7220 Network Administration Guide.
    Note: you must restart the phone after any IP address changes have
    been made for the changes to take effect
    (Setup → ADMIN → More
    4 → RESTART).
    Disabling IP Configuration via DHCP  (not recommended)
    From the Installation Options menu, select UPDATE.
    (Setup → INSTL → UPDATE)
    Select DHCP.
    IP CONFIGURATION UPDATE
     DHCP  TFTP FLASH TELNET
    DHCP=ENABLED
    ENABLE DISABLE 
    						
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