Tone Commander 7210, 7220 Ip Centrex Telephone User Manual
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16Tone Commander 7210/7220 User Manual Using a Headset ________________________ Headset Mode Operation Your telephone can be set for handset or headset use (see page 65). With a headset, the Spkr key is used as the hookswitch, and the speakerphone feature is disabled. Optimizing the Phone to Match Your Headset Headset models may vary in their microphone sensitivities and receive levels. Your telephone provides adjustments for transmit and receive levels to accommodate most headsets – see page 65. Adjusting the Receive Volume _____________ The Vol 5 and Vol 6 keys adjust the receive volume level for the handset, headset, and speakerphone while you are on a call. The telephone stores individual preset volume settings for the handset and headset. Volume settings return to the programmed preset levels after a call is completed. See page 65 to change the preset values. Changes to speakerphone volume levels are retained after a call is completed. Adjusting the Ringer Volume ______________ The Vol 5 and Vol 6 keys adjust the ringer volume while you are not on a call. The telephone will ring once with the new ringer volume setting, and the new setting will be shown briefly in the display. When the volume is at the lowest setting, the phone will display RINGER OFF instead of the date and time when idle. Press the Vol 5 key while you are not on a call to enable the ringer. RINGER OFF REDIAL
Tone Commander 7210/7220 User Manual17 Installation Ordering ISDN Service ___________________ ISDN ordering forms may be supplied by your service provider. You can also print forms using the PC-based Configuration Wizard. Please refer to Appendix A in this manual. Consult your service provider to plan your service installation. Allow adequate time after cutover for testing of all call appearances and programmed features. Ask your service provider for your alias and H.235 password, and confirm the installation date. 7210/7220 Installation ____________________ Network Connection Connect the NET jack on the phone to the LAN switch using a Category 5 or better cable. Route the cable under the guide tabs in the phone base. PC Connection If you want to use a PC on the same network connection, connect the PC network interface card to the phones PC jack switch using a Category 5 or better cable. Route the cable under the guide tabs in the phone base. The PC port devices speed must match that of the device connected to NET port (LAN switch or hub). If the NET port is connected to a 100Mbps device (either dual or single speed), a 10Mbps device connected to the PC port will not work properly. If the NET port is connected to a 10Mbps device, a 10Mbps device (or 10/100Mbps dual- speed device) connected to the PC port will communicate properly at 10Mbps. Handset/Headset Plug the supplied handset or a compatible headset into the jack on the left side of the telephone.
18Tone Commander 7210/7220 User Manual Power Power must be provided by the Tone Commander 901034 power supply. Connect power after all other connections are complete. The 7210 and 7220 are not compatible with IEEE LAN-based power. Plug the power supply barrel connector into the round jack on the bottom of the phone (under the speaker). Connect the power supply to a standard 120 VAC, 60 Hz grounded power outlet. Wall Mounting __________________________ Robust handset retainer clips for wall mount use are available on request from Tone Commander. Rotating the Base The phone base must be rotated for wall mounting. • Disconnect power, PC, and network cables. • Remove the retaining screw in the center of the base. • Press the top of the tall edge of the base to disengage the snap tabs, then lift the base from the telephone body. Make sure the cable from the base remains fully seated in the connector on the phone. • Turn the base 180°, insert the tabs on the short edge of the base into the holes near the display end of the telephone, and then snap the tall side of the base onto the telephone. • Replace the retaining screw (required for UL compliance). Attaching to a wall mount jack • Plug an 8”, 10/100BaseT network cable into the NET jack on the telephone. Route the cord under the guide tabs on the base. • Hold the telephone next to the wall mount jack. Plug the network cable into the jack. • Hang the telephone on the wall plate mounting studs. Press down firmly to lock in place. • Push any excess network cable into the base.
Tone Commander 7210/7220 User Manual19 Configure the Set _______________________ ISDN configuration is performed automatically in many cases. The telephone set will detect the switch type, set the SPID number, and download other setup parameters when these features are available from the central office. You will be prompted for any required setup information that cannot be set automatically. Initialization A self-test is performed upon power up, followed by terminal initialization. Initialization begins after a short random time interval. This delay prevents multiple terminals at a site from initializing simultaneously after a power outage. The display will show progress while establishing the communication layers. When all communication layers are established, the IP connection speed and switch type will be shown for several seconds. IP addresses are normally assigned via DHCP server. In the case where there is no DHCP server or no server response, the following display will be shown: If the IP address, default gateway, or subnet mask have changed, the following will be shown: Select YES to restart the phone using the new addresses or subnet mask. PHY:100MBPS IP:LINKED L3:OK SWITCH=5ESS NI-X DHCP ERROR, RETRYING PRESS SETUP TO CONFIGURE RESTART WITH NEW VALUES? YES
20Tone Commander 7210/7220 User Manual Alias If the alias is rejected by iMerge or there is no stored alias, the following will be shown: Enter the correct alias as supplied by your service provider, then press the Done key. H.235 Password If H.235 password is rejected by iMerge or there is no stored password, the following will automatically be shown: Enter the correct password as supplied by your service provider, then press the Done key. If passwords are not used, press the Done key with no entry. To change the existing H.235 password and iMerge alias after the phone is registered, select CHANGE from the Alias entry menu (Setup → INSTL → ALIAS → CHANGE). When the phones initialization is complete, a time and date display will be shown. SPID Entry The SPID number may be assigned automatically if the network supports National ISDN AutoSPID, or a generic format SPID is used. If AutoSPID is not supported, the phone will attempt to “guess” the correct SPID based on the alias. If the network does not accept this “guessed” SPID, you will be prompted to enter the phone’s primary telephone number, which is used by the phone to generate a SPID JAN 10, 2002 12:42 PM ALIAS= |BKSP CLEAR H235 PW= |BKSP CLEAR Done Done
Tone Commander 7210/7220 User Manual21 number. Enter the number with the dial pad, then press the Done key. BKSP (backspace) deletes the previous digit. National ISDN– enter your full 10-digit telephone number (including area code) 5ESS Custom ISDN– enter your 7-digit telephone number Parameter Download (National ISDN only) Parameter Download is a network feature that identifies Call Appearance and Feature Activator keys that are assigned to your line so that your phone may be configured automatically. Note: Speed Dial and DSS keys are not configured by Parameter Download, as well as other features listed on page 22 (Customize your Phone). If Parameter Download is not supported, the following screen may appear momentarily, prompting you to manually configure the telephone at a later time (see page 24). Automatic Button Detection (5ESS Custom ISDN only) Press each multifunction key. The phone will discover the keys network assignment. Keys that have no network assignment may be used for speed dialing – please refer to page 37. Firmware Updates Call Tone Commander Engineering at (800) 524-0024 to get information on firmware updates. ENTER PRIMARY PHONE # 785-1243 |BKSP NO PARAMETER DOWNLOAD PRESS SETUP TO CONFIGURE
22Tone Commander 7210/7220 User Manual Using Local Inspect to Verify Keys Local Inspect allows you to identify the call appearance or feature assignment of each configured key, directory number bearer capabilities, and the feature indicator assignment for the Message Indicator. Please refer to page 47. Customize your Phone ___________________ You can set the following options on your phone. DSS – converts Call Appearance keys to Direct Station Selection keys with busy lamp indication for one-button speed dialing of stations that are monitored by your phone (page 36). Clock – sets the time-of-day clock. The clock is used for the time and date display, and for time stamping calls in the call log (page 58). Speed Dial – sets up spare keys for one-button speed dialing of frequently-called numbers (page 58). Feature Activators with Speed Dial – sets up spare keys for one- button dialing of features such as Call Forward or Directed Call Pickup, with a preselected destination (page 37). Call Directory – sets up the display-based speed dialing directory (page 60). Personal Ringing Ringing Tone – selects a distinct ringing tone for your telephone, to distinguish it from other nearby ringing telephones (page 62). Off-hook Ringing – selects single burst or normal ringing when you are on a call (page 62). Ringing Control – controls audible ringing for individual call appearances (page 63). Call Preference – controls automatic call appearance selection and automatic call answering when you go off-hook (page 64).
Tone Commander 7210/7220 User Manual23 Voice Mode Handset/Headset Mode – selects handset or headset operation (page 65). Preset Volume Levels – sets handset and headset volume levels, and speakerphone transmit level (page 65). Display Contrast – adjusts the contrast of the display for best visibility (page 67). Call Log Password – sets or removes a password to control entry into the call log (page 68). Voice Announce – enables or disables automatic call answering by the speakerphone (page 39). Label the Set ___________________________ Label the multifunction keys with the telephone number, feature name, speed dial party name, or other appropriate designation. A perforated label sheet is provided with the telephone. An ISDN Telephone Setup Wizard for Windows 95/98/NT/XP can be downloaded from Tone Commander’s web site. This program prints key labels and service ordering forms. A Microsoft Word template for key labels only is also available. Please refer to Appendix A on page 72. If you want to manually create labels, use paper strips 5” wide x ¼” high. Label text is on 1” centers, with 0.9” text space for each key. To install the labels, remove the plastic overlay surrounding the multifunction keys. Peel off the protective strips from the adhesive in the grooves beneath the keys. Insert the label strips in the grooves, then replace the overlay.
24Tone Commander 7210/7220 User Manual Installation Options Options in this section are typically set at the time of installation. Many options can be set automatically by the DHCP, TFTP, AutoSPID, Automatic Switch Detect, and Parameter Download features, if supported on the network. The following options can be changed from the Installation Options menu: • IP Addresses• Voice Announce • Alias• Parameter Download • SPID• Quality of Service • Configuration Updates• Installation Password • Key Configuration• Reset to Default Settings • Terminal Mode Installation Options Menu ________________ You can enter the Installation Options menu when the phone is idle. Press the Setup key. Select INSTL. When Æ appears in the top line of the display, you can press the More 4 key to see additional menu selections. Note: The MODE option is only available with National ISDN. Setup SETUP MENU INSTL ADMIN USER INSTALLATION OPTIONS \ IP ALIAS SPID UPDATE INSTALLATION OPTIONS \ KEYS MODE VA PARAM INSTALLATION OPTIONS \ QoS PASSWD RESET More
Tone Commander 7210/7220 User Manual25 A password may be set to prevent unauthorized entry into the Installation Options menu. When prompted for a password, enter your 4-digit password with the dial pad. Press the Done key after entering the password. To change or remove the password, please refer to page 43. IP Addresses ___________________________ IP address entries are required for the phone, subnet mask, gateway/router, iMerge, and optional TFTP and SNTP servers. The default setting uses DHCP to automatically set the phone address, subnet mask, TFTP server address, SNTP server address, time offset, and gateway/router address. The phone can obtain the iMerge address, as well as software updates, and QoS settings from a TFTP server. Please refer to the 7210/7220 Network Administration Guide. Note: you must restart the phone after any IP address changes have been made for the changes to take effect (Setup → ADMIN → More 4 → RESTART). Disabling IP Configuration via DHCP (not recommended) From the Installation Options menu, select UPDATE. (Setup → INSTL → UPDATE) Select DHCP. IP CONFIGURATION UPDATE DHCP TFTP FLASH TELNET DHCP=ENABLED ENABLE DISABLE