Tone Commander 7210, 7220 Ip Centrex Telephone User Manual
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36Tone Commander 7210/7220 User Manual If the phone is on-hook when a Feature Activator key with CALL enabled is pressed, a new call will be originated. If the phone is already off-hook when the feature key is pressed, the feature will be activated within the context of the current call. Press the Done key twice to return to the key selection menu or the Setup key to exit Setup Mode. DSS Keys DSS keys are a special type of Call Appearance/Directory Number keys that are programmed with speed dial numbers to provide Direct Station Selection. When the call appearance is idle or busy, DSS keys act like Speed Dial keys, to call a station. When ringing, DSS keys act like CA/DN keys, to answer a call. The LED indicator on the key shows the status of the station’s call appearance (idle, ringing, hold, busy). Shared call appearances for stations you wish to monitor must be configured on your ISDN line. You must program the DSS number to dial the monitored station on your phone (even if Parameter Download is provided). If the Call Appearance/Directory Number is not shown in the top line of the display, you can enter a reference directory number for the monitored station with the dial pad. This number is not required for operation. If you need to make corrections while entering numbers, select ÅBKSP (backspace) to delete the previous digit. Select DSS#. Using the dial pad, enter the number you would dial to call the monitored station. If you need to make corrections while entering numbers, select ÅBKSP (backspace) to delete the previous digit. CLEAR removes all digits, allowing you to start over. 1001 |BKSP CLEAR PAUSE Done 08=DSS/DN# 425-349-1001 |BKSP DSS#
Tone Commander 7210/7220 User Manual37 Press the Done key three times to return to the key selection menu or the Setup key to exit Setup Mode. Speed Dial Keys Keys not assigned for call appearances or feature activators may be used as Speed Dial keys. Dial strings can include network feature activator codes, to simplify the use of features such as Directed Call Pickup and Call Forwarding. Speed Dial keys may also be programmed from the User Options menu. The currently programmed dial string, if any, will be shown in the display. Enter digits (24 maximum) with the dial pad. Pauses are entered with the PAUSE softkey, and are shown in the display as a P character. The first pause in a dial string will wait until the call is answered; additional pauses delay dialing for one second. Enter multiple pauses to increase the delay time. Feature Activator (FA) numbers are entered with the FA softkey, and are shown in the display as an F character. It must be the first character in the dialing string; the two numeric digits immediately following the F indicate the network feature activator code. The FA softkey is only available when no digits have been entered. In the example above, the Speed Dial key sends feature code ‘57’ (Call Forward) followed by the directory number ‘987-1234’. 5553452341 |BKSP CLEAR PAUSE FA Done 5551234P1P12 |BKSP CLEAR PAUSE |BKSP PAUSE FA
38Tone Commander 7210/7220 User Manual If you need to make corrections while entering numbers, select ÅBKSP (backspace) to delete the previous digit. CLEAR removes all digits, allowing you to start over. A Speed Dial key will revert to Unused if saved with a cleared dial string. When digits have been entered, press the Done key twice to return to the key selection menu or the Setup key to exit Setup Mode. Terminal Mode __________________________ (National ISDN only) If the network does not support Parameter Download, you must manually select the terminal mode. From the Installation Options menu, select MODE. (Setup → INSTL → More 4 → MODE) Select the terminal mode based upon the type of service that was ordered from your network service provider. CACH– CACH EKTS. BASIC– Voice or Basic EKTS. In most cases, your phone service should be configured for CACH EKTS. Press the Done key to return to the Installation Options menu or the Setup key to exit Setup Mode. Done TERMINAL MODE=CACH EKTS CACH BASIC Done F579871234 |BKSP CLEAR PAUSE
Tone Commander 7210/7220 User Manual39 Voice Announce ________________________ This option allows certain incoming calls to be answered automatically by the speakerphone. Voice Announce calls are restricted to calls on selected Call Appearance/Directory Number keys. In addition, calls from specified directory numbers, and/or calls of a selected type determined by the ringing pattern, can be restricted. The microphone can be automatically disabled for announcing only, or enabled to allow two-way conversations. Voice Announce can be enabled or disabled by the user at any time. From the Installation Options menu, select VA. (Setup → INSTL → More 4 → VA) Selecting CA/DN Keys Select KEYS to designate individual call appearances that will accept Voice Announce calls. Use this setting to restrict Voice Announce calls to specific dialed directory numbers (e.g. non- listed private numbers). All available CA/DN keys will light red, Voice Announce enabled keys will light green; all other keys will be off. Press desired call appearance keys to enable or disable the Voice Announce feature for selected keys. Set all appearances of a directory number to the same Voice Announce setting. Press the Done key when all Voice Announce keys have been selected. Done SELECT VA KEYS GREEN=VA, RED=AVAILABLE VOICE ANNOUNCE OPTIONS KEYS DNs ALERT MUTE
40Tone Commander 7210/7220 User Manual Voice Announce configuration is not affected by Parameter Download, except when CA/DN key allocations change. The default Voice Announce setting for new CA/DN keys identified in a download is disabled. Selecting Incoming Directory Numbers CA/DN keys must be configured for Voice Announce before selecting incoming DNs. Select DNs to restrict Voice Announce calls to specific callers (or groups of callers). The Calling DN templates are matched to the incoming caller ID to identify Voice Announce calls. You can enter up to three Calling DN templates. Select ALL if you want to accept all incoming calls. To restrict Voice Announce calls to specific callers or groups, use CLEAR or ÅBKSP to delete the current entry, then enter a combination of wild cards ( * matches any group of characters, # matches a single character) and numeric digits with the dial pad to allow individual callers or blocks of callers. For example, 4253491 * matches 425-349-1000 through 425-349-1999; 42534910#0 matches 425-349-1010, 425-349-1020, etc. Non-numeric characters (such as hyphens) in the incoming caller ID are ignored. Up to 10 digits (including wild cards) may be programmed in each template. Enter all digit positions as shown in the display for an incoming call; in most cases, this will include the area code. Press the More 4 key to enter additional Calling DN templates. When all Calling DN templates have been entered, press the Done key. CALLING DN#1=4253491* |BKSP CLEAR ALL Done More
Tone Commander 7210/7220 User Manual41 Selecting Alerting Patterns Use the Alert option to allow only specific types of incoming calls (e.g. internal, external, intercom, etc.). CA/DN keys must be configured for Voice Announce before selecting alerting patterns. Select ALERT to define a specific alerting pattern required to validate incoming Voice Announce calls. ANY– Accept any type of alerting (default value) NORMAL– normal alerting (pattern 0); typically used for internal calls. DIST– distinctive alerting-intergroup (pattern 1); typically used for external calls INTCOM– EKTS intercom (pattern 3); used for intercom calls PRI– distinctive alerting-special/priority (pattern 2); used for designated priority calls Press the Done key after selecting the alerting pattern. Automatic Muting Select MUTE. Done AUTOMATIC MUTE=ON ON OFF ALERTING=ANY \ ANY NORMAL DIST INTCOM ALERTING=ANY \ PRI
42Tone Commander 7210/7220 User Manual Select ON to automatically mute the microphone during a Voice Announce call, or OFF to enable two-way conversations. Press the Done key after selecting the muting option. ISDN Parameter Download ________________ (National ISDN only) ISDN Parameter Download is an automated feature for configuring Call Appearance and Feature Activator keys. If configured for auto download, a Parameter Download is executed when the phone initializes with a new SPID, or when requested by the network, due to a line configuration change. Note: Speed Dial and DSS keys are not configured by Parameter Download. From the Installation Options menu, select PARAM. (Setup → INSTL → More 4 → PARAM) Starting a Download Select START to manually initiate a Parameter Download. Enabling/Disabling Automatic Download Select AUTO. Select ENABLE or DISABLE. Done AUTO DOWNLOAD=ENABLED ENABLE DISABLE ISDN PARAMETER DOWNLOAD START AUTO
Tone Commander 7210/7220 User Manual43 Quality of Service _______________________ Quality of Service settings should not be changed unless required by your network administrator to optimize IP network performance. Please refer to the 7210/7220 Network Administration Guide. Installation Password ____________________ You can set a password to prohibit unauthorized entry into the Installation Options menu. If a password is currently set, the display will prompt you to enter your password prior to making changes. From the Installation Options menu, select PASSWD. (Setup → INSTL → More 4 → More 4 → PASSWD) Select SET. Enter a new 4-digit password with the dial pad. If you need to change a password digit after entering it, select ÅBKSP (backspace) to delete the previous digit. Press the Done key. Repeat the password when prompted to verify the new entry. Press the Done key. “PASSWORD SET” will be displayed to confirm the new password. INSTALLATION PASSWORD SET CLEAR NEW PASSWORD: ---- |BKSP VERIFY PASSWORD: ---- |BKSP Done Done
44Tone Commander 7210/7220 User Manual Record your password for future reference. Press the Done key to return to the Installation Options menu or the Setup key to exit Setup Mode. Removing the Password Select CLEAR. “PASSWORD CLEARED” will be displayed to confirm that the password has been removed. Press the Done key to return to Change Password menu or the Setup key to exit Setup Mode. What to do if you lose your password Contact your system administrator or call Tone Commander technical support at (800) 524-0024 in the event you misplace your password. You will need to report the serial number of your telephone to receive a new password. You can use the RESET option described below to remove all passwords. This option will clear all programmed numbers and settings in your phone. Done Done PASSWORD SET PASSWORD CLEARED
Tone Commander 7210/7220 User Manual45 Reset to Factory Default Settings __________ Reset returns all settings to the factory defaults, and clears the SPID, alias, all speed dial numbers, logs, and passwords. This option is useful when moving the telephone to a new user or location. Default values are listed in the table on page 80. From the Installation Options menu, select RESET. (Setup → INSTL → More 4 → RESET) Select YES to confirm the reset operation. Press the Done key to return to Installation Options menu or the Setup key to exit Setup Mode. The phone will restart. Done ALL SETTINGS CLEARED RESET ALL SETUP OPTIONS? YES NO