TomTom Go Mobile App User Manual

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5. Select a POI type or an individual POI. If you selected a POI type, select a POI. 
The location is shown on the map. 
6. To see more information about the POI, select the POI on the map and then select the pop-up 
menu button. Select More Information on the pop-up menu.  
 
You see more information about the POI such as the phone number, full address and email.  
7. To plan a route to this destination, select Drive/Ride depending on which device you are using. 
A route is planned and then guidance to your destination begins. As soon as you start driving, 
the guidance view is shown automatically. 
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and 
the time difference in hours and half hours in the arrival information panel. The estimated 
time of arrival is the local time at your destination. 
Tip: You can add a stop to a route that you have already planned. 
Tip: You can save a route using My Routes. 
 
Planning a route using the map 
Important: In the interest of safety and to avoid distractions while you are driving, you should 
always plan a route before you start driving. 
To plan a route using the map, do the following: 
1. Move the map and zoom in until you can see the destination that you want to navigate to. 
 
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive button 
to plan a route to that location.  
						

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2. When you have found your destination on the map, select it by pressing and holding the screen 
for about one second.  
A pop-up menu shows the nearest address. 
 
3. To plan a route to this destination, select Drive. 
A route is planned and then guidance to your destination begins. As soon as you start driving, 
the guidance view is shown automatically. 
Tip: You can use the location you selected in other ways, such as adding it to My Places, by 
selecting the pop-up menu button. 
 
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and 
the time difference in hours and half hours in the arrival information panel. The estimated 
time of arrival is the local time at your destination. 
 
Planning a route using My Places 
To navigate to one of My Places from your current location, do the following: 
1. Select the Main Menu button to open the Main Menu.  
  
						

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2. Select My Places. 
 
A list of all your Places opens. 
 
3. Select the Place you want to navigate to. 
Your chosen Place is shown on the map with a pop-up menu. 
 
4. To plan a route to this destination, select Drive. 
A route is planned and then guidance to your destination begins. As soon as you start driving, 
the guidance view is shown automatically. 
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and 
the time difference in hours and half hours in the arrival information panel. The estimated 
time of arrival is the local time at your destination. 
 
Planning a route to a contact using search 
Important: In the interest of safety and to avoid distractions while you are driving, you should 
always plan a route before you start driving. 
To plan a route to a contact in your smartphone contacts app, do the following:  
						

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1. Select the Main Menu button to open the Main Menu.  
 
2. Select Search. 
 
The search screen opens with the keyboard showing. 
3. Use the keyboard to enter the name of your contact you want to plan a route to. 
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if 
they are available. For example, press and hold the letter e to access characters 3 e è é ê ë 
and more. 
 
Note: When searching, the whole map is searched. If you want to change how the search is 
done, select the button to the right of the search box. You can then change where the search 
is done, for example along the route or in a city. 
4. As you type, suggestions based on what you have entered are shown in columns. You can 
continue typing or select a suggestion. 
Select Contacts, or swipe left to show the Contacts column. 
Tip: To see more results, hide the keyboard or scroll down the results list. 
Tip: You can switch between seeing the results on the map or in a list by selecting the 
list/map button:  
 
 
5. Select the contact you want.  
						

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Your contact is shown on the map. 
 
6. To plan a route to this destination, select the drive button: 
 
A route is planned and then guidance to your destination begins. As soon as you start driving, 
the guidance view is shown automatically. 
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and 
the time difference in hours and half hours in the arrival information panel. The estimated 
time of arrival is the local time at your destination. 
Tip: You can add a stop to a route that you have already planned. 
Tip: You can save a route using My Routes. 
 
Planning a route using a contact 
Important: In the interest of safety and to avoid distractions while you are driving, you should 
always plan a route before you start driving. 
Note: To plan a route using a contact in your smartphone contacts app, the contact must have a 
full address. 
To plan a route using a contact in your smartphone contacts app, do the following: 
1. Open the contacts app on your phone. 
2. Select the contact you want to plan a route to. 
3. Select the contacts address. 
The option screen opens. 
4. Select the GO Mobile app button. 
5. The GO Mobile app opens.  
						

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The contacts address is shown on the map. 
 
6. To plan a route to this destination, select the drive button: 
 
A route is planned and then guidance to your destination begins. As soon as you start driving, 
the guidance view is shown automatically. 
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and 
the time difference in hours and half hours in the arrival information panel. The estimated 
time of arrival is the local time at your destination. 
Tip: You can add a stop to a route that you have already planned. 
Tip: You can save a route using My Routes. 
 
Planning a route using coordinates 
Important: In the interest of safety and to avoid distractions while you are driving, you should 
always plan a route before you start driving. 
To plan a route using a pair of coordinates, do the following: 
1. Select the Main Menu button to open the Main Menu.  
 
2. Select Search. 
 
The search screen opens with the keyboard showing. 
3. Select the type of search button to the right of the search box. 
 
4. Select Latitude Longitude. 
5. Type in your pair of coordinates. You can enter any of these coordinate types:  
						

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 Decimal values, for example: 
N 51.51000      W 0.13454 
51.51000     -0.13454 
Tip: For decimal values you dont have to use a letter to indicate the latitude and longi-
tude. For locations west of the 0 meridian and locations south of the equator, use a minus 
sign (-) before the coordinate. 
 Degrees, minutes and seconds, for example: 
N 51°30′31″      W 0°08′34″ 
 GPS standard coordinates, for example: 
N 51 30.525      W 0 08.569 
Note: The bar below the coordinates goes red if you enter coordinates that are not recognised 
by your GO Mobile app. 
6. As you type in the coordinates, suggestions are shown based on what you have entered. You can 
continue typing or select a suggestion. 
Towns and roads are shown on the left, POIs are shown on the right. 
Tip: To see more results, hide the keyboard or scroll down the results list. 
Tip: You can switch between seeing the results on the map or in a list by selecting the 
list/map button:  
 
7. Select a suggestion for your destination. 
The location is shown on the map. 
8. To plan a route to this destination, select Drive/Ride depending on which device you are using. 
A route is planned and then guidance to your destination begins. As soon as you start driving, 
the guidance view is shown automatically. 
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and 
the time difference in hours and half hours in the arrival information panel. The estimated 
time of arrival is the local time at your destination. 
Tip: You can add a stop to a route  that you have already planned. 
Tip: You can save a route using My Routes. 
 
Planning a route using a mapcode 
Important: In the interest of safety and to avoid distractions while you are driving, you should 
always plan a route before you start driving. 
To plan a route using a mapcode, do the following: 
1. Select the Main Menu button to open the Main Menu. 
 
2. Select Search. 
  
						

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The search screen opens with the keyboard showing. 
3. Type in your mapcode. You can enter any of these mapcode types: 
 International, for example, WH6SL.TR10.  
 Country-specific, for example, GBR 8MH.51. 
 Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR. 
Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK. 
See About mapcodes for information on how to get a mapcode for a location.  
4. As you type in the mapcode, suggestions are shown based on what you have entered. You can 
continue typing or select a suggestion. 
Towns and roads are shown on the left, POIs are shown on the right. 
Tip: To see more results, hide the keyboard or scroll down the results list. 
Tip: You can switch between seeing the results on the map or in a list by selecting the 
list/map button:  
 
5. Select a suggestion for your destination. 
6. To plan a route to this destination, select Drive/Ride depending on which device you are using. 
A route is planned and then guidance to your destination begins. As soon as you start driving, 
the guidance view is shown automatically. 
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and 
the time difference in hours and half hours in the arrival information panel. The estimated 
time of arrival is the local time at your destination. 
Tip: You can add a stop to a route that you have already planned. 
Tip: You can save a route using My Routes. 
 
Finding an alternative route 
Important: In the interest of safety and to avoid distractions while you are driving, you should 
always plan a route before you start driving. 
To find an alternative route, do the following:  
1. Plan a route as usual. 
2. On the map view, select the route itself. 
3. Select the pop-up menu button to open the menu. 
4. Select Alternative Route and then select Find alternative. 
Up to three alternative routes are shown on the map view. Each alternative route shows the 
difference in travel time in a balloon.  
						

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Tip: Information from the Lifetime Traffic service is used when calculating alternative routes. 
Any route that is 50% longer in time than the original route is not shown. 
 
5. Select your chosen route by tapping on the time balloon. 
Guidance to your destination begins. As soon as you start driving, the guidance view is shown 
automatically. 
Note: There are two other ways of finding alternative routes:  
1. Select Current Route in the Main Menu, followed by Find Alternative. 
2. If your device has voice control, say Find alternative. 
 
Planning a route in advance 
You can plan a route in advance before you drive it. You can save the route as part of your My 
Routes list.  
To plan a route in advance, do the following: 
1. Select the Main Menu button to open the Main Menu.  
 
2. Select Search. 
 
The search screen opens with the keyboard showing. 
Tip: If you dont want to use search to choose your starting point and destination, go to the 
map view and press and hold to select a location. 
3. Use the keyboard to enter the name of the location you want to use as a starting point. 
4. Select an address or POI suggestion. 
5. Select Show on Map. 
6. Select the pop-up menu button.  
						

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A pop-up menu shows a list of options. 
 
7. Select Use as Starting Point. 
8. Repeat the search steps to choose your destination, and then select Drive/Ride in the pop-up 
menu. 
Your route is planned using your chosen starting point and destination. The estimated journey 
time is shown at the top of the route bar. 
Tip: Stops, POIs, Places and the destination can all be selected as starting points using their 
pop-up menus. 
Tip: You can save the route in My Routes. 
9. To drive to the starting point, select Drive/Ride at the top of the screen. 
The starting point of the route is converted to your first stop and then the route is planned. 
Guidance to your destination begins from your current location. As soon as you start driving, the 
guidance view is shown automatically. 
Changing the starting point to be your current location 
1. Select the starting point of the route in the map view. 
2. Select the pop-up menu button. 
A pop-up menu shows a list of options.  
 
3. Select Remove Starting Point. 
Your route is replanned with your current location as the starting point. The original starting 
point is removed from your route.