TomTom Go Mobile App User Manual

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Cameras 
Select Settings in the Main Menu, then select Sounds & Warnings.  
 
Select Cameras to set how you want to be warned for the different types of cameras. You can set 
whether you want to be warned, never warned or warned only if you are speeding. 
Tip: When Speed camera warnings in Settings > Sounds & Warnings switched off then this option 
is not visible. 
 
Hazards 
Select Settings in the Main Menu, then select Sounds & Warnings.  
 
Select Safety warnings. You can then set how you want to be warned for the different types of 
danger zones and safety hazards. You can set whether you want to be warned, never warned or 
warned only if you are speeding. 
 Danger zones 
This type of warning is only given in France where you are only warned about danger zones.  
 Accident blackspots 
This type of warning is given for a place where road traffic accidents have historically been 
concentrated.  
 Risk zones 
This type of warning is only given in France where you are only warned about danger zones. 
 Traffic jams 
Traffic jam warnings in the route bar are part of TomTom Traffic. You can choose never to be 
warned or to be warned when approaching a jam too quickly. 
 When speeding 
This warning is given as soon as you exceed the speed limit by more than 5 km/h or 3 mph. 
When you are speeding, the speed panel also turns red in the guidance view.  
Read aloud traffic warnings 
Select Settings in the Main Menu, then select Sounds & Warnings.  
 
Switch on Read aloud traffic warnings to hear spoken warnings about traffic on your route.   
						

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Units 
Select Settings in the Main Menu, then select Units. 
 
On this screen, you can change the following settings: 
 Distance 
Select this setting to choose the units used on your device for features such as route planning. If 
you want the units to be set to those used in your current location, select Automatic.  
Run in background 
Your GO Mobile app can run in the background so you can use others apps, for example your phone 
app. If you are driving a planned route, you will continue to hear driving instructions, sounds and 
warnings. 
Select Settings in the Main Menu, then select Run in Background. 
 
Select Run app in the background to allow the app to run in the background. 
Important: You will still use your free navigation when you drive with the app running in the 
background. 
When the app is in the background but inactive, your device will eventually close the app.  
Power saving 
Select Settings in the Main Menu, then select Power Saving.  
 
Your GO Mobile app has a normal mode and two power saving modes. Using a power saving mode 
can help improve battery life of your mobile device. 
None - The 3D map shows all map details. 
Basic - The 3D map shows fewer details. 
Extra - The 3D map shows fewer details, and the guidance view is less smooth.  
System 
Select Settings in the Main Menu, then select System.  
  
						

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On this screen, you can see the following information: 
 About 
This is an information screen rather than a setting and shows you information about the GO 
Mobile app. You may be asked to go to this screen during a call to TomTom Customer Support. 
The information on this screen includes app version, map version of current map, app ID, 
copyright, licences, and certifications. 
 Send information 
Send your location to receive services - Select this setting to send information about you and 
your device to TomTom. You cannot use TomTom services unless you agree to send information 
to TomTom. 
Help us improve the app - Select this setting to send information about how you use the GO 
Mobile app. TomTom uses this information to improve the app. 
Select More information to learn more about sending your location and information to 
TomTom. 
 Reset app 
Select this setting to delete all your saved places and settings and restore the standard factory 
settings to the GO Mobile app. You can also delete the maps and the voices.  
						

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Support 
Select Support in the Main Menu.  
 
On this screen, you can see the following information to get help for your GO Mobile app: 
 Replay tour 
Select this option to watch the guided tour again. The tour is short and includes basic infor-
mation to help you get going with your new app. 
 Reference Guide 
This option opens an Internet link to a webpage where you can find the User Manual for your 
app. 
 Browse FAQ 
This option opens an Internet link to a webpage where you can find Frequently Asked Questions 
about your app and other TomTom products and services. 
 Browse Forum 
This option opens an Internet link to a webpage where you read feedback from others users of 
the app, and ask questions about your app. 
 Contact Customer Support 
This option creates an email in your email app so you can ask questions or provide suggestions 
about the app to TomTom. The email has a text file attachment that contains information about 
your device and the app version you are using. Enter your question for TomTom Customer 
Support then send the email. 
 About 
See System. 
Getting Help  
						

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Finding product certification information for your app 
To find product certification information for your GO Mobile app, do the following on your app: 
1. Select Support in the Main Menu. 
 
2. Select About. 
3. Select Certifications. 
You see the relevant product certification information for your device. 
Product certification  
						

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Important Safety Notices and Warnings 
Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) 
The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are 
satellite-based systems that provide location and timing information around the globe. GPS is 
operated and controlled under the sole responsibility of the Government of the United States of 
America, who are responsible for its availability and accuracy. GLONASS is operated and controlled 
under the sole responsibility of the Government of Russia, who are responsible for its availability 
and accuracy. Any changes in GPS or GLONASS availability and accuracy, or in environmental 
conditions, may impact the operation of this device. TomTom does not accept any liability for the 
availability and accuracy of GPS or GLONASS. 
Use with care 
Use of TomTom products while driving still means that you need to drive with due care and 
attention. 
Safety advice 
Safety messages 
Please read and take note of the following important safety advice: 
 Check your tyre pressures regularly. 
 Service your vehicle regularly. 
 Medication can affect your riding or driving ability. 
 Always use seat belts if available. 
 Don’t drink and drive. 
 Most accidents happen less than 5 km / 3 miles from home. 
 Obey the rules of the road. 
 Always use your turn indicators. 
 Every 2 hours, take a break for at least 10 minutes. 
 Keep your seat belts on. 
 Keep a safe distance from the vehicle in front. 
 Before setting off on a motorbike, fasten your helmet correctly. 
 When riding a motorbike, always wear protective clothing and equipment. 
 When riding a motorbike, be extra vigilant and always ride defensively. 
Aircraft and hospitals 
Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other 
locations. This app must not be used in these environments.  
Addendum  
						

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Special Note Regarding Driving in California, Minnesota and Other States 
California Vehicle Code Section 26708 which applies to those driving within the State of California 
restricts the mounting of a navigation device on the windshield to a seven-inch square in the lower 
corner of the windshield farthest removed from the driver or in a five-inch square in the lower 
corner of the windshield nearest to the driver and outside of an airbag deployment zone, if the 
system is used only for door-to-door navigation while the motor vehicle is being operated. Drivers in 
California should not mount the device on their side or rear windows. 
Minnesota State Legislature Statutes Section 169.71, subdivision 1, section 2 restricts any person 
driving within the State of Minnesota from driving with a device suspended between the driver and 
the windshield. 
Many other states have enacted laws which restrict the placement of any object or material on the 
windshield, side or rear window that obstructs a drivers clear view of the road. It is incumbent upon 
the driver to be aware of all applicable laws and to place the device in such a manner that will not 
interfere with his/her driving.  
TomTom Inc. bears no responsibility for and hereby disclaims all liability for any fines, penalties or 
damage incurred by a driver for violations of the law. While driving in any state with windshield 
mounting restrictions, TomTom recommends using the supplied Adhesive Mounting Disk or 
purchasing an alternative mounting system (e.g. dashboard or air vents). See tomtom.com for more 
information about these mounting options.  
This document 
Great care was taken in preparing this document. Constant product development may mean that 
some information is not entirely up to date. The information in this document is subject to change 
without notice. 
TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for 
incidental or consequential damages resulting from the performance or use of this document. This 
document contains information protected by copyright. No part of this document may be 
photocopied or reproduced in any form without prior written consent from TomTom N.V.  
						

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